Tick Achieve 2014: What 5,000 people think about how to work effectively

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Summary of ideas from workshops with 5,000 people.

Summary of ideas from workshops with 5,000 people.

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  • 1. SUMMARY OF IDEAS FROM WORKSHOPS WITH 5,000 PEOPLE
  • 2. 1. NO EXCUSES
  • 3. The excuse culture
  • 4. DON’T MAKE EXCUSES  Get things done  Don’t be vague or evasive  Don’t use jargon (unless with specialists who know the lingo)  Don’t use bullshit  Keep politics to a minimum
  • 5. Spotting waffle
  • 6. Think straight = talk straight
  • 7. HATE WAFFLE  Waffle is the enemy of a clear decision  Take the time to think first  Think straight then talk straight  Don’t do spontaneous word dumps  Ask for five minutes of their time  When’s convenient for you to talk?
  • 8. 2. PROGRESS NOT PERFECTION
  • 9. Quantitative v Qualitative tasks
  • 10. Just doing it, or doing it well?
  • 11. PROGRESS NOT PERFECTION  Perfectionist bosses demoralise staff by consistently redoing their work  Perfectionists in a team take too long agonizing, putting pressure on colleague  Go for highest standards & finish the job
  • 12. DO IT FAST OR DO IT PROPERLY  Quantitative tasks can neither be done we nor badly  Get them done fast with minimum fuss  Qualitative tasks need time and thought  By having clear set times for the quant, we can think harder about the qual.  Am I just doing it, or am I doing it well?
  • 13. 3. TAME TECHNOLOGY
  • 14. The one-touch approach
  • 15. Technology morals
  • 16. Make it work for you, not the other way around
  • 17. MEETING & EMAIL ETIQUETTE  Only call meetings when really necessary  Make them short  Turn up, prepare properly, stay on theme  Never touch an email more than once  Read it, then action it, file it, or delete it  Use a different medium if you can  Don’t be an email thief and steal time
  • 18. 4. DON’T DELAY
  • 19. Brevity equals intelligence
  • 20. Tasks do not improve if delayed
  • 21. Tripwires and fail-safes
  • 22. SHARPER, SMARTER, FASTER  Brevity equals intelligence  The shorter the better  Edit first before wasting others’ time  Tasks do not improve if they are delayed  So don’t put things off – they get worse  If in doubt, do the worst first  Free up time for important stuff  Set up tripwires for stuff you’ll forget
  • 23. 5. The PERFECT SYSTEM
  • 24. Personal priority
  • 25. Emotional importance
  • 26. Reason for doing
  • 27. Financial value to you
  • 28. Everyone else’s priorities
  • 29. Chronological sift
  • 30. Time shifts
  • 31. Try them out and create your own style
  • 32. TOWARDS A MANIFESTO FOR A BETTER WAY OF WORKING
  • 33. NO EXCUSES PROGRESS NOT PERFECTION MEETING & EMAIL ETIQUETTE SHARPER SMARTER FASTER HATE WAFFLE DO IT FAST, DO IT PROPERLY
  • 34. Kevin Duncan www.expertadviceonline.com Twitter: @kevinduncan 07979 808770