SUMMARY OF IDEAS
FROM WORKSHOPS
WITH 5,000 PEOPLE
1. NO EXCUSES
The excuse culture
DON’T MAKE EXCUSES
 Get things done
 Don’t be vague or evasive
 Don’t use jargon
(unless with specialists who know the
...
Spotting waffle
Think straight = talk straight
HATE WAFFLE
 Waffle is the enemy of a clear decision
 Take the time to think first
 Think straight then talk straight
...
2. PROGRESS NOT PERFECTION
Quantitative v Qualitative tasks
Just doing it, or doing it well?
PROGRESS NOT PERFECTION
 Perfectionist bosses demoralise staff
by consistently redoing their work
 Perfectionists in a t...
DO IT FAST OR DO IT PROPERLY
 Quantitative tasks can neither be done we
nor badly
 Get them done fast with minimum fuss
...
3. TAME TECHNOLOGY
The one-touch approach
Technology morals
Make it work for you,
not the other way around
MEETING & EMAIL ETIQUETTE
 Only call meetings when really
necessary
 Make them short
 Turn up, prepare properly, stay o...
4. DON’T DELAY
Brevity equals intelligence
Tasks do not improve if delayed
Tripwires and fail-safes
SHARPER, SMARTER, FASTER
 Brevity equals intelligence
 The shorter the better
 Edit first before wasting others’ time
...
5. The PERFECT SYSTEM
Personal priority
Emotional importance
Reason for doing
Financial value to you
Everyone else’s priorities
Chronological sift
Time shifts
Try them out
and create your own style
TOWARDS A
MANIFESTO
FOR A
BETTER WAY
OF WORKING
NO EXCUSES
PROGRESS NOT PERFECTION
MEETING & EMAIL ETIQUETTE
SHARPER SMARTER FASTER
HATE WAFFLE
DO IT FAST, DO IT PROPERLY
Kevin Duncan
www.expertadviceonline.com
Twitter: @kevinduncan
07979 808770
Tick Achieve 2014: What 5,000 people think about how to work effectively
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Tick Achieve 2014: What 5,000 people think about how to work effectively

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Summary of ideas from workshops with 5,000 people.

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Tick Achieve 2014: What 5,000 people think about how to work effectively

  1. 1. SUMMARY OF IDEAS FROM WORKSHOPS WITH 5,000 PEOPLE
  2. 2. 1. NO EXCUSES
  3. 3. The excuse culture
  4. 4. DON’T MAKE EXCUSES  Get things done  Don’t be vague or evasive  Don’t use jargon (unless with specialists who know the lingo)  Don’t use bullshit  Keep politics to a minimum
  5. 5. Spotting waffle
  6. 6. Think straight = talk straight
  7. 7. HATE WAFFLE  Waffle is the enemy of a clear decision  Take the time to think first  Think straight then talk straight  Don’t do spontaneous word dumps  Ask for five minutes of their time  When’s convenient for you to talk?
  8. 8. 2. PROGRESS NOT PERFECTION
  9. 9. Quantitative v Qualitative tasks
  10. 10. Just doing it, or doing it well?
  11. 11. PROGRESS NOT PERFECTION  Perfectionist bosses demoralise staff by consistently redoing their work  Perfectionists in a team take too long agonizing, putting pressure on colleague  Go for highest standards & finish the job
  12. 12. DO IT FAST OR DO IT PROPERLY  Quantitative tasks can neither be done we nor badly  Get them done fast with minimum fuss  Qualitative tasks need time and thought  By having clear set times for the quant, we can think harder about the qual.  Am I just doing it, or am I doing it well?
  13. 13. 3. TAME TECHNOLOGY
  14. 14. The one-touch approach
  15. 15. Technology morals
  16. 16. Make it work for you, not the other way around
  17. 17. MEETING & EMAIL ETIQUETTE  Only call meetings when really necessary  Make them short  Turn up, prepare properly, stay on theme  Never touch an email more than once  Read it, then action it, file it, or delete it  Use a different medium if you can  Don’t be an email thief and steal time
  18. 18. 4. DON’T DELAY
  19. 19. Brevity equals intelligence
  20. 20. Tasks do not improve if delayed
  21. 21. Tripwires and fail-safes
  22. 22. SHARPER, SMARTER, FASTER  Brevity equals intelligence  The shorter the better  Edit first before wasting others’ time  Tasks do not improve if they are delayed  So don’t put things off – they get worse  If in doubt, do the worst first  Free up time for important stuff  Set up tripwires for stuff you’ll forget
  23. 23. 5. The PERFECT SYSTEM
  24. 24. Personal priority
  25. 25. Emotional importance
  26. 26. Reason for doing
  27. 27. Financial value to you
  28. 28. Everyone else’s priorities
  29. 29. Chronological sift
  30. 30. Time shifts
  31. 31. Try them out and create your own style
  32. 32. TOWARDS A MANIFESTO FOR A BETTER WAY OF WORKING
  33. 33. NO EXCUSES PROGRESS NOT PERFECTION MEETING & EMAIL ETIQUETTE SHARPER SMARTER FASTER HATE WAFFLE DO IT FAST, DO IT PROPERLY
  34. 34. Kevin Duncan www.expertadviceonline.com Twitter: @kevinduncan 07979 808770

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