Ymonitor HD 1.1

Ketenbewaking™ in perspectivePerformance› 75% off all incidents on critical business applications are caused by ICT. Source:Yankee group› Half off all webbased applications reach their targeted number of users, performance and availability. Source Gartner Wat is nu eigenlijk de oplossing? 1 2

Our vision: Ketenbewaking™› Definition A collection of activities to controle complex ICT infrastructure, with a focus around monitoring the business process steps which an end user performs on the application› How? Focus on: › Performance › Availability › Expert Consultancy 2 3

Old fashion monitoring› Component monitoring› Reactive› Root-cause unknown› Impact unknown 3

End-user monitoring› A business process is a series of steps to reach a certain business goal › Logon to a bank application › Check account › Transfer money 4

Ymonitor! How does it work? (1/2) Application Server Network Early alerting at component levelService Level of the business process isonly 66.7% over the past period. Uptime & Technical Service Levels 56

Ymonitor! How does it work? (2/2)›Monitoring Business Processes ›From Multiple location ›Only in Business Hours ›Runs every 10/15/30/etc minutes›KPI’s ›Performance ›Availability 7

Ymonitor HD› Translation of Ymonitor data to a mobile solution› Anytime, anyplace up2date information about your application› Notify your colleagues about upcoming Incidents 6

Login› User your Ymonitor-account› Select the Ymonitor version you want to use 6

Dis- or enable notifications› 1. Select Notifications› 2. Select your company› 3. Disable alert or finding notifications 6

Ketens› View keten information› Filter Transactions or Sentinels› Zoom in and tap on graph 6

Supress 100% chains› 1. Drag the list with chains downwards untill “Suppression = on/off” appears.› 2. Keep it down untill the app refreshes 6

Alerts› 1. Select keten with alerts (badge)› 2. View alerts (under transactions and sentinels)› 3. Tab on the alert to view details 6

Email details› Press the email icon in the screen 6

Findings (1/5)› View current findings 6

Findings (2/5)› New finding › Press for more than 2 seconds on the screen › A red circle and icons appear 6

Findings (3/5)› New voice annotation › Click the icon with the head and volumebars › Use the buttons in the screenshot to create a recording. › Second screenshot shows result 6

Findings (4/5)› New text annotation › Click the icon with the stickit note › Type your text annotation › StickIt is added to the screen with the text 6

Findings (5/5)› Send finding to server 6

Delete cache from device› Press the refresh icon on the top left of the graph to clear the cache from the local app 6

Contact› Get the application at › Apple App Store › http://ww.ymor.nl/ios› Get the latest news on Twitter at › http://twitter.com/ymor_nieuws 10

WWW.YMOR.NL

Ymonitor HD 1.1

by Ymor Ketenbewaking on Jan 28, 2011

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Ymonitor HD 1.1 — Presentation Transcript