CSC Telemedicine

THE ROADMAP TO HEALTHCARE EXCELLENCE TELEMEDICINE Freddy Lykke, Director NordicsCSC Proprietary and Confidential

TelemedicineChallenges in Healthcare Delivery• Challenge 1: Ageing population• Challenge 2: Large increase of long-term conditions and lifestyle diseases• Challenge 3: Expectation of increases in care delivery quality• Challenge 4: Rising healthcare in delivery costs © 2011 Computer Sciences Corporation 2/2/2011 ny11_0072-KIOSK 2

TelemedicineTelemedicine Solution Overview• Empowers patients with a simple and effective device to manage their own health from home f h• Presents and integrates real-time patient information with the hospital EPR• Alerts clinicians if recordings fall outside safety boundaries• Provides an n-Way video consultation between the patient and their healthcare professional or specialist anywhere in the world, supporting remote patient assessment and consultation © 2011 Computer Sciences Corporation 2/2/2011 ny11_0072-KIOSK 3

TelemedicineCase Story: Introduction From Ambulance and Acute John, 72 years old, has COPD, and has already been admitted to hospital 4 times this year. With eMEDLink, clinicians will manage John’s condition more closely from the comfort of his own home.To Remote Consultation and Monitoring © 2011 Computer Sciences Corporation 2/2/2011 ny11_0072-KIOSK 4

TelemedicineJohn is About to be Discharged From HospitalSet Up and Preparation p p John is trained in the J h i t i d i th use of f eMEDLink before leaving hospital. Internet connection is arranged — His personal treatment goals are either broadband or 3G. agreed. Connectivity is confirmed from John’s home with a “test call.” John leaves his laptop in standby Timing of virtual ward round mode until his appointment. is confirmed. © 2011 Computer Sciences Corporation 2/2/2011 ny11_0072-KIOSK 5

TelemedicineTelemedicine Remote Consultation — Patient andClinician DialogueJohn Attends a Virtual Ward Round with the Clinician John J h receives a call on th d i i ll the device from his clinician. John and the John is asked to take clinician can see and hear each his readings. other. The clinician reviews the readings A clinician can respond and discusses treatment with John. immediately to John’s alert using The video, readings and notes are the eMEDLink system. recorded. John can hit “Contact Hospital” Timing of next consultation is button if his condition deteriorates. agreed and the call is closed. © 2011 Computer Sciences Corporation 2/2/2011 ny11_0072-KIOSK 6

TelemedicineTeleHealth Remote Monitoring — “Patient Monologue”John Takes his Own Readings as Agreed With the Doctor g g John takes his own readings The readings are captured and according to the schedule agreed stored by eMEDLink. with the clinician. Where personalized thresholds are exceeded text message alerts are triggered. The clinician can contact John The clinician can review John’s to discuss his treatment and history on eMEDLink. any interventions. © 2011 Computer Sciences Corporation 2/2/2011 ny11_0072-KIOSK 8

TelemedicineHigh Level Scope of the Solution CSC eMEDLink Cloud-Based TeleHealthCSC eMEDLink — a pioneering telemedicine solution — cloud-based forambulatory and acute care b l t d t • Data collection by the patient • Integrated remote consultation/n-Way video conferencing with real-time collaboration between physician patient relatives etc physician, patient, relatives, etc. • Personal diary of health events — consultations, reading times and medication times • Questionnaires to support qualitative data entry • Automatic text message reminders for taking readings • Alerts and automatic generation of tasks relating to patient readings — individual t es o ds for d dua thresholds o specific patients • Integration of vital signs data captured by patient into the EPR © 2011 Computer Sciences Corporation 2/2/2011 ny11_0072-KIOSK 12

TelemedicineWhat’s in the Cloud?• TeleHealth platform – W b l ti Web-solution – Video platform with optional archiving – Fully componentized — from simple y data-collection solutions to n-Way video consulting CSC eMEDLink – Connection of multiple measuring-devices Cloud-Based TeleHealth – Advanced decision support• Integration platform and process engine• Decision support and declarative rules made available by a generic rules engine © 2011 Computer Sciences Corporation 2/2/2011 ny11_0072-KIOSK 13

TelemedicineAdded Value Futures CSC eMEDLink Cloud-Based TeleHealth• Social web content – F Form communities iti – Share information with other patients – Chat – Support for online communities for specific long-term conditions pp p g – Calendar of social events — virtual or “live” • Interfaces for accounting and billing • Statistics and data mining • Second opinion support, allowing clinicians to bring in expert second opinions © 2011 Computer Sciences Corporation 2/2/2011 ny11_0072-KIOSK 14

TelemedicinePatient Terminal• The patient terminal is a small standard computer — Notebook — either controlled by screen touch or one call-up-button• The terminal connects to the Internet via broadband (cable or Wi-Fi) or 3G wireless• The patient gets a complete patient package, including Notebook, spirometer and pulse oximeter (for COPD patient) © 2011 Computer Sciences Corporation 2/2/2011 ny11_0072-KIOSK 15

TelemedicineCSC’s Telemedicine — A Compelling Vision for the Future Benefits for the Benefits for Patients Benefits for Clinicians Health Care Provider• Personalized and • Better informed physicians p y • Reduced costs of unplanned p tailored care through virtual ward rounds admissions, outpatient and ad hoc consultations clinics and patient transport• Empowered and informed patients • Informed decisions • Reduced readmission• Improved quality of life • Enhanced patient/clinician • Shortened hospital stays relationship whilst maintaining patient• Reduced readmissions and care with regular contact length of hospital stay • Access to increased patient information, as an extension • Support NHS Enhanced• Reduced waiting times at from the patient s EPR patient’s Recovery Program clinics © 2011 Computer Sciences Corporation 2/2/2011 ny11_0072-KIOSK 16

THE ROADMAP TO HEALTHCARE EXCELLENCE THANK YOUCSC Proprietary and Confidential

CSC Telemedicine

by CSC on Jan 25, 2012

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CSC Telemedicine — Presentation Transcript