Hitching A Ride Through the Knowledge Universe on the Social Media Express

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My journey of social media discovery - applied to knowledge management, quality management, project management, reliability, lean & maintenance engineering - implications for information management governance

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  • Luv it, Kerrie Anne, thanks for sharing! Learnt about some stuff I'm not using. I think I'll try deliciuos.
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Hitching A Ride Through the Knowledge Universe on the Social Media Express

  1. 1. Hitching a Ride through the Knowledge Universe - on the Social Media Express @KerrieAnne aka KerrieAnne Christian
  2. 2. Social Media Express – which carriage to hop in ? “It’s all Greek to me” - Athens Metro
  3. 3. Social Media How to Choose ? Too Many Choices ! Source - http://webdesignledger.com/freebies/the-best-social-media-icons-all-in-one-place
  4. 4. Social Media Express – which carriage to hop in ? Facebook – MySpace - more social <-> IM Chat <-> Communicator Flickr – Picasa - YouTube etc – social but educative content growing Web 2.0 - incl. COP’s we contribute Virtual Private Enterprise 2.0 Web 2.0 inside firewall eg Sharepoint Clouds eg Science LinkedIn like Facebook for Professionals Networks Twitter - microblogginhg Cloud Computing Social Bookmarking we share eg E Payments Slideshare powerpoints -Concur Paypal MMORPG Wikis we contribute Massive Multiplayer On line Role Playing Blogs we share Gaming – eg WOW RSS Email, Listservs, WWW - still hitched to E-media trains ?
  5. 5. Waiting a while before hopping on the Social Media Express (SME) ... Is to Decide ... • more than just not keeping with KM trends • others in your org may opt to ride ahead on Social Media Express, outside the firewall without you, regardless • to risk losing governance & control of some KM assets, CMS, IP etc The Fat Controller Or Not ...
  6. 6. Scientists & Engineers don’t seem to be using social media ? • eg Science is very broad – so network within own science disciplines • Some existing networking systems work well – why change ? • NACE – National Association for Corrosion Engineers – corrosionnetwork – email based – operating for over 11 years – much more networking than NACE LinkedIn • EngTips – web based with email alerts – prolific – overload risk • ASQ – American Society for Quality – comprehensive resource - now moving into social media – Twitter, Blogs, Communities, Forums • Elsmar Cove – Quality Community – comprehensive – does RSS • Source info from online Abstracts services eg ScienceDirect • IP issues – compete for research $’s vs collaborate in closed communities • so need ranking by publishing in “right journal” • Love their email – will use phone as well
  7. 7. Impractical policies & rules – risk being ignored Washing in Shanghai Contrary to sign on power pole prohibiting it hanging outside Windows
  8. 8. Google Etc provide social media resources outside Corporate Firewalls for employees working in increasingly pressured circumstances
  9. 9. “Google Wave is a product, platform, and protocol that combines aspects of e-mail, instant messaging, wikis, and blogs to allow real-time and stored collaborative messaging. “
  10. 10. Social Media does Sports : read in Google Reader - RSS streamed from What’s Up Wollongong Blog even lets you share this page on Facebook !
  11. 11. Sport Does Social Media - SMH Ad for Football Tragic who also does Social Media to do soc media on Australia’s World Cup Bid Website - posted this & got followed by @WorldCupBlog !
  12. 12. Waiting a while before hopping on the Social Media Express (SME) ... Is to Decide ... to risk losing governance & control of some KM assets & Records Management system & others in your org may opt to ride ahead on Social Media Express, outside the firewall without you, regardless Or Not ...
  13. 13. “KM Newbie - Sometimes feels like sneaking onto a lifeboat on the KM Superliner” Lifeboats on Norwegian Jewel
  14. 14. So do you only stick with what you know? Journals Face to Face only Email Internet Phone Calls Faxes Snail Mail Icecreams at Shanghai McDonalds
  15. 15. Or do you want to move outside your comfort zone? Taking Tea at Summer Palace Beijing
  16. 16. Social Media : Who to follow ? You can’t take all roads – how to choose ? Taking a breather from Shanghai’s Traffic
  17. 17. Should you follow “Brands” aka –KM gurus ? Jean Paul Gaultier - Shanghai
  18. 18. eg follow KM gurus via their Blogs ? But aren’t blogs bad ? - self indulgent hot air … or not … - some old “content types” now rebadging themselves as blogs eg columnists
  19. 19. eg follow KM gurus via their Blogs ? in KS aka Knowledge Sharing, Experts are generously sharing ….. their knowledge & insights via their blogs
  20. 20. KS-It’s like choosing Turkish Delight in the Egyptian Spice Bazaar, Istanbul –follow the experts !
  21. 21. @KerrieAnne’s fav Oz Social Media & KM Blogs • Aide-Memoire • Annecdote • Brad Hinton – Plain Speaking • ChiefTech • Column Two • Community Girl • Cory Banks – (not a blog – but good resources !) • Digital Ministry – Tim Tyler • Governance in a Networked World • Headshift Australia • Kate Lundy • Knowledge Matters • Laurel Papworth – Silkcharm • Matt Moore – (not a blog – but good resources !) • Matt’s Musings • Online Community Engagement • Step Two Designs • Yes and Space !
  22. 22. @KerrieAnne’s rec’d O/S Social Media & KM Blogs • Above and Beyond KM • Gurteen Knowledge • All Life is Problem Solving • Informata • A Matter of Degree • Interactive Insights • A Shift in Action • Jack Martin Leith • Bordeaux & Assoc • KM Edge • Congitive Edge • Knoco Stories • Collaboration and Content • Knowledge Board • Communities and Collaboration • Michael Sampson - Currents • Community 2.0 • Sacha Chua • Conversation Agent • Shared Spaces • Conversation Starter - Harvard • Social Media Rockstar Business Blogs • The App Gap • CP Square • The FASTForward Blog • Elusa.net • The Forrester Blog for Information & Knowledge Management Professionals • Enterprise 2.0 Blog • Future Changes – Grow Your Wiki • ValueNetworks.com • Globally Local .. Locally Global • Wikinomics • Green Chameleon
  23. 23. LinkedIn – like Facebook for Professionals ? Great for Connections Position Position Vacant ! Vacant ! Some good groups Popularity Position Contest Position Wanted ! Wanted ! Interaction quality varies Seems like popularity contest for some Lots of jobs ads
  24. 24. LinkedIn has some good groups, especially .. • Quality – ASQ related • Knowledge • Reliability Engineering – Lean • Maintenance
  25. 25. Seeking Wisdom - in Ancient Greece, people came to the Oracle at Delphi .... However the Oracle often seemed to speak in Riddles Delphi Greece
  26. 26. Twitter : Seeking “WISDOM” from 140 character messages? “Do you think Twitter will last ?” “I don’t know – I’m use it now because it connects me with Knowledge Management gurus” “Twitter will still be around … but will probably morph into something else” …. Ideas on what Twitter might become in the future
  27. 27. Twitter & Bulletin Boards ... “Twitter is really just a 1990’s era (pre WWW & email) Bulletin Board … with a few more bells & whistles” ..@KerrieAnne Who would have thought bulletin board quot;technologyquot; would become so popular? :) ..@Twitter_Tips
  28. 28. Twitter-who are you really connecting with ? Making up before the Peking Opera
  29. 29. Social Media - Better to play it safe ? Outside Summer Palace Beijing
  30. 30. @KerrieAnne’s fav Social Media & KM Tweeters Australian International • @apergl • @BarbaraFillip • @BarCampCanberra • @community20 • @chieftech • @DavidGurteen • @Chris_Gayner • @ericgrandeo • @corza • @forrester • @DeltaKnowledge • @GoCollaboration • @GeoffBrown3231 • @ideastosuccess • @johnt • @mashable • @kalsing • @panklam • @KateLundy • @SharePointWrTSF • @kdelarue • @slmader • @KerrieAnne • @snowded • @NeridaHart • @socialmedialand • @RossDawson • @socialnetandyou • @sjjoyner • @stephendale • @timwtyler • @Twitter_Tips • @unorder • @valdiskrebs • @WestPeter • @VMaryAbraham • @wikiangela • @BillIves • @Investorialist
  31. 31. Social Media eg Microblogging : facilitates Global Knowledge Sharing part of Life Long Learning & building personal knowledge management system at low cost
  32. 32. KM : Oral->Books->WWW->Web 2.0->Storytelling Did you ever hear this ? “…the Media becomes the Message” Or is it now … “We create the Media & the Messages” ?
  33. 33. Twitter : the bad ... too much noise
  34. 34. Twitter Warning Remember …. It is very easy to get distracted .. http://www.productivedreams.com/ free-twitter-bird-icon-set/ from your main aim … eg KM awareness Keep heading to your goal …
  35. 35. Social Media Taming : Twitter • Clone yourself with separate ID’s for different interests • @KerrieAnne (KM, PM & Social Media focus) becomes … • @SteelyQueen – QMS & Reliability • Use Twitter Apps - Tweetdeck or Seesmic • RSS feed fav Twitters’ streams into GoogleReader • can scroll’n’tag faster • Prune those you’re following regularly • Don’t immediately follow everyone, who is following you – • check their posts first, for alignment with your interests • Be careful with “favouriting” too much – • use Social Bookmarking to save “favourites” • (if you haven’t already used RSS feed streams)
  36. 36. Likewise QMS & Reliability : @SteelyQueen’s Fav Blogs ‘n’ Tweeters • @IndustryWeek • @ieesystem • @Fasteners • @brianbuck • @CauseMapping • @SAMIcorp • @Panchobook • @reliability • @bizmasterz • @leanexpert • @bizmanualz • @AnythingLean • @ASQ • @ForrestBreyfogl • @ASQ_Seiche • @SocMfgEng • @praxiom • @UptimeMagazine • @QualityGurus • @SixSigmaTuts • @thesro • @asqlean • The Auditguy
  37. 37. Project Management : @KerrieAnne’s fav social media ... • Project Management Tips • Project Management Guide • PM Think! Project Management • Reforming Project Management Thought Leadership • Leading Virtually • PM Crunch • Herding Cats • Project Team Blog • Fear No Project – Project • @pmtips Management Blog • @DaveG253 • ProjectSmart.co.uk • @GanttGuru • Effective Software Development • @VMaryAbraham • Future Changes – Grow Your Wiki • @gsanchezs • Wikis in project management • @pmskills • Project Management resources on • @thepmtweet Slideshare • @ProjectSmart • Better Projects (Craig Brown) • @meolesen • Craig W Brown’s 11 Week PM Program on Slideshare
  38. 38. Social Media Overload - Sometimes you can get too much of a good thing ... June 2007 deluge - breaks the drought … Lake Macquarie Newcastle
  39. 39. Overloaded on Social Media Express – need to capture the whole &/or tag the details? Terracotta Warriors Xian - China
  40. 40. RSS –Taming Social Media Overload ? ..... But isn’t RSS dead? “solves a problem for people who regularly use the web... allows you to easily stay informed by … retrieving the latest content from the sites you are interested in. You save time …. don’t need to visit each site individually. You ensure your privacy … don’t need to join each site’s email newsletter.“ .. From Dailyonetrick
  41. 41. Social Media Taming – using RSS • RSS - What does it do ? • Stream RSS feeds into a Reader eg Googlereader • eg Blogs, Twitter streams, Web pages • RSS - Isn’t it clunky ? • Depends – can just browse by scrolling through • Or browse & metadata when scrolling through • RSS archive - is searchable
  42. 42. Share great info (web pages) with your network eg via Social Bookmarking (eg www.delicious.com – not food related! ) Tourist Info Signs - Santorini
  43. 43. Social Bookmarking eg http://delicious.com/KerrieAnneC • Save time and resources through sharing “bookmarks” • Encourages people to tag their resources • (web pages, documents, images, etc) • With their own logical labels • to help locate them and other useful resources in future. • aids classification, search and retrieval of information. • Share these tags with the wider audience • collaboration tool
  44. 44. KerrieAnne’s Delicious Social Bookmarks
  45. 45. Social Media = even find’n’share Powerpoints Try the Slideshare Tour
  46. 46. Seeking Social Media Benefits : warning : can be too easy to be distracted Heading for Sphinx & Pyramids - and it’s busy Ramadan Festival in Cairo
  47. 47. Seeking Social Media Benefits : Unexpected distractions can keep coming Still trying to get to the Pyramids – trying to escape Cairo traffic
  48. 48. Seeking Social Media Benefits : Persist - it’s worthwhile Finally - the Pyramids by Camel – Cairo left in the distance
  49. 49. Tame distractions – reach your KM goals - personal growth & learn more than you expected ! Achieving Something Undreamt of -Walking On the Great Wall Of China Near Beijing

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