A set of processes that ensures that important data assets are formally managed throughout the enterprise.
Data Governance embodies a convergence of
Business process management
surrounding the handling of data in an organization.
July 2009 – Started my blog Ken O'Connor Data Consultant
I posted details of my “Data Governance Issue Assessment Process”
Measures “how well an organisation handles common issues” on a Scale of 0 - 6
3. Policy defined
4. Process defined
5. Infrastructure in place
6. Governance in place
Evidence is critical –
In SOX terms: “If it’s not written down, it doesn’t exist”.
5 W’s – Who, What, Why, When & hoW
My blog has introduced me to Data Quality Professionals worldwide Dylan Jones email@example.com - Coventry, UK Henrik Liliendahl Sørensen – Copenhagen Denmark Jim Harris Iowa, USA Phil Simon - New York, USA Charles Blyth - York, UK Dalton Cervo - Denver, USA Daragh O Brien - Wexford, Ireland Julian Schwarzenbach - Walsall, UK Phil Wright - London, UK Thorsten Radde - Germany Rick Wilson – USA Ronan Brennan - Dublin, Ireland
Data Quality Professionals worldwide experience similar Data Governance issues
Same issues affect far more than Regulatory compliance systems
Replacement of existing systems (Data Migration)
Information sharing with Business Partners
Population of CRM systems
70% of CRM projects fail (source: Gartner Research)
In USA, the Financial Crisis Inquiry Commission (FCIC) has begun hearings in Washington
"Providing accurate responses to inquiries about the complex combination of information and data will be crucial to the reputation of a financial services firm and its officers – and may even determine who spends time in jail."
“ Most investment managers believe their data is accurate by the time it gets into the public domain, although the behind the scenes processes to getting there are often extremely costly, manual, labor-intensive, prone to error and wholly inefficient.”
Source: Ronan Brennan's Blog: Data Quality Matters
“ Large organisations are normally run in a way that people tell their boss what they think their boss wants to hear, and that continues right up the ladder,”
‘‘ Because of this, the result is that the people making decisions rarely get good-quality information .”
My experience: Senior management in large organisations are unaware that their data governance processes may be inadequate
Now is a good time to check…
Let’s explore a classic “End of Food Chain” programme Vendor Solutions Client Responsibility BASEL II CRM Reporting AML SOLVENCY II External Audience Internal Audience Canned Queries Canned Queries Canned Queries Canned Queries Vendor Supplied Data Repository Extract Transform Load Etc. Accounts Transactions Products Customer Data source Data Population