Passion to Perform
   Best Practices
    defined for
EFFECTIVE TRAINING
                                                MA...
Best Practices defined for Effective Training
       Part One- Define Effective or Effectiveness

          Effectiveness ...
Best Practices defined for Effective Training
       Define Effective Training


              Training Effectiveness is a...
Best Practices defined for Effective Training
       RIGHT Competency- RIGHT Goal- RIGHT Delivery Model
               The...
Best Practices defined for Effective Training
       What Affects the “RIGHT” Things?




                                ...
Best Practices defined for Effective Training
       Part Two- Action Learning is a Procedural Journey

                  ...
Best Practices defined for Effective Training
       Transfer-oriented Training
                                          ...
Best Practices defined for Effective Training
      Effective Training & “Effective Results”
                             ...
Best Practices defined for Effective Training
    Effective Results


                                                    ...
Best Practices defined for Effective Training
       Common Barriers hindering Success and Ownership
    Does the MANAGER ...
Best Practices defined for Effective Training
    More Questions to review

    How do I correctly identify the right pri...
Best Practices defined for Effective Training


       Group Activity:
           1. Each table group to brainstorm on bes...
Passion to Perform
  We Make
Your Strategy
 Executable!
                                           MACHWÜRTH TEAM
        ...
More Information about MTI

    MTI China can be your Strategic Business Partner
          Machwurth Team (Germany) Intern...
More Information about MTI

                 MTI helps you to reach your targets to increase the
             competency a...
More Information about MTI
        M T I – Portfolio
                                                            Method To...
More Information about MTI
Some of our customers in CHINA




MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fa...
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Mti Am Cham 2009 Best Practices For Effective Training

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Transcript of "Mti Am Cham 2009 Best Practices For Effective Training"

  1. 1. Passion to Perform Best Practices defined for EFFECTIVE TRAINING MACHWÜRTH TEAM INTERNATIONAL Training & Consultancy Management & Leadership Marketing & Sales Customer Service Project Management Teambuilding & Outdoor E-Learning Programs MACHWUERTH TEAM INTERNATIONAL (MTI) Asia Landmark Tower 2 • Unit 2106 • 8 North Dongsanhuan Road • 100004 Beijing Phone: +86 10 65900207 • Fax: +86 10 65900250 E-mail: info-asia@mwteam.com • Internet: www.mticonsultancy.com
  2. 2. Best Practices defined for Effective Training Part One- Define Effective or Effectiveness Effectiveness means the capability of producing an effect. In management, effectiveness relates to getting the right things done. A way to distinguish among efficiency and effectiveness: 1. Efficiency: doing the “right” things in the most sensible way (i.e. in the “right” way) 2. EFFECTIVENESS: doing the “RIGHT" things to achieve a goal (i.e. produce the effect) MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com 2
  3. 3. Best Practices defined for Effective Training Define Effective Training Training Effectiveness is an indication that (the) training efforts are making a visible difference and a positive impact in those areas of application after the training is completed. i.e. the “RIGHT” things get trained. What are “RIGHT” things? Discuss MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com 3
  4. 4. Best Practices defined for Effective Training RIGHT Competency- RIGHT Goal- RIGHT Delivery Model The Whats’ The Hows’ Vision Mission Strategic Values Priorities G C BU G C Competencies Goals G C Dept G C Job Goals G C Profile Future C Performance Personal Management RESULTS Development Questions? MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com 4
  5. 5. Best Practices defined for Effective Training What Affects the “RIGHT” Things? Discuss MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com 5
  6. 6. Best Practices defined for Effective Training Part Two- Action Learning is a Procedural Journey Learning & Effect Recollection curve Measuring point Knowledge Ability Action Informed KNOWLEDGE and Skills Transfer Continuous Engagement and COACHING INDIVIDUAL Performance MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com 6
  7. 7. Best Practices defined for Effective Training Transfer-oriented Training Reachable “long-time” Quantity of the Transfer- Knowledge transfer remembering rate by orientation using activating 100 % learning systems: 70% to 80 % ! 70 % 50 % ~ Success Factors 20 % Discuss 3-day- 48h 72h 1 week 6 weeks time training (3 * 8h) MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com 7
  8. 8. Best Practices defined for Effective Training Effective Training & “Effective Results” • Clarification of target and task with consultant and client Transfer -– Success Factors • Transfer planning 3 days before training • Target agreement with manager and employee • Transfer-concept • Training • Training-Feedback of employee 3 days after training • Feedback-interview with manager and employee 4 weeks after • Documentation and review of learning success training • Transfer-interview with manager and employee 2 to 5 months after • Development of the “Months-PDP” by the employee training • Discussion of the “Months-PDP” with the manager • Review of realization and behaviour change 6 month after training • Final interview with consultant • Measurement of solutions and effects 12 month after (“hard & soft facts”) training MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com 8
  9. 9. Best Practices defined for Effective Training Effective Results the Effectiveness .. intended is all about getting results the best possible MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com 9
  10. 10. Best Practices defined for Effective Training Common Barriers hindering Success and Ownership Does the MANAGER have a clear idea about reason and purpose as well as the target of the training measure? Does the MANAGER support actively with the implementation? (Target interview before and feedback interview after the seminar, transfer interview) Is the PARTICIPANT open for new things and ready to test new things? What does the motivation structure of the PARTICIPANT look like? How strong is the motivation to change established things with new learnt methods? Does the PARTICIPANT have enough time to work on his transfer, tasks and to orientate on his personal development plan? Does the PARTICIPANT have enough situations and possibilities to apply learnt things? Are the COLLEAGUES interested in getting to know what the participant has learnt so that they too can “learn something quickly and work as a team”? More MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com serious ones? 10
  11. 11. Best Practices defined for Effective Training More Questions to review How do I correctly identify the right priorities for training? What training outcome is expected to support the business? What support do I need from managers to ensure training is effective? But how much support can I get from them? Do I have enough management support? If not how? How do I intervene to correct training efforts that are not effective? How to sustain the training results moving forward? Discuss MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com 11
  12. 12. Best Practices defined for Effective Training Group Activity: 1. Each table group to brainstorm on best practices of training effectiveness. Come up with a list of 5, or maximum 10, best practices. Challenge your friend’s answer and be convinced - 15 minutes 2. Each table group to identify the best 3 best practices from your list and be prepared to share with the class - 10 minutes MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com 12
  13. 13. Passion to Perform We Make Your Strategy Executable! MACHWÜRTH TEAM INTERNATIONAL Thank You Training & Consultancy Management & Leadership Marketing & Sales Customer Service Project Management Teambuilding & Outdoor E-Learning Programs MACHWUERTH TEAM INTERNATIONAL (MTI) Asia Landmark Tower 2 • Unit 2106 • 8 North Dongsanhuan Road • 100004 Beijing Phone: +86 10 65900207 • Fax: +86 10 65900250 E-mail: info-asia@mwteam.com • Internet: www.mticonsultancy.com
  14. 14. More Information about MTI MTI China can be your Strategic Business Partner Machwurth Team (Germany) International specializes in training and organizational development by introducing global principles and global standards but applying these international practices and skills locally. The MTI company has over 20 years of experience and is active in 80 countries. MTI is focused on helping our customers to successfully implement their business strategies and to measurably contribute to their objectives; whether this is at corporate level or individual contribution. We offer solutions:  Management development and People-leadership skills transfer  Change Management and Coaching  Sales and Customer Service training  Team Development  Assessments – in leadership or personality profile or task-oriented In Asia, MTI has 70 consultants and we are able to implement workshops and coaching in English, Mandarin, Cantonese and other Asian languages. MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com 14
  15. 15. More Information about MTI MTI helps you to reach your targets to increase the competency and commitment of your employees and leaders. Founded in 1989 => 20 years of experiencs and success More than 2700 projects => more than 1 million participants About 80 countries worldwide => More than 300 international consultants Excellent References from companies of Europe Asia all sizes and branches of business Strategy-oriented tailored-solutions for customers including result review In-house Consulting, Training, Coaching & Process Development 15 MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com
  16. 16. More Information about MTI M T I – Portfolio Method Toolbox from A to Z Audio Training, Action Learning, Continuous Improvement (Kaizen), E-Learning, Experiential Learning, FISH!, Leadership Toolbox, Large Group Events, Management Performance Letters, Mouse Strategy, Outdoor, Penguin Strategy, Process Improvement, Six Sigma, Talent Management, Team Development, Training on the Job, Workshops Corporate Company Development HR Development Organisational Development Leadership & Management Sales Strategy & Training Continous Improvement Change Management & Process Management & Quality Management & Customer Relationship Strategy & Training Company Culture Service Level Development Process IT Tools Diagnosis Toolbox from A to Z 360⁰ Feedback, Appraisal Systems, Assessment Centers, Conflict Profiles, Competence Management, Conversation profiles, Decision Profiles, Employee or Customer Satisfaction Surveys, Manager Assessment, Meeting Profiles, Mystery Shopping, Organizational diagnosis, Performance Management Systems, Personality Profiles, Project Profiles, Process Feedback, Team Diagnosis MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com 16
  17. 17. More Information about MTI Some of our customers in CHINA MACHWÜRTH TEAM International (MTI), Phone +86 6590 0207 • Fax +86 10 6590 0250 • e-mail: info-asia@mwteam.de • Internet: www.mticonsultancy.com 17

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