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Discovery Here, Discovery There: The Pros and Cons of Local & Remote Hosting of Discovery Tools
 

Discovery Here, Discovery There: The Pros and Cons of Local & Remote Hosting of Discovery Tools

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Discovery systems are powerful tools to help users find information resources across the breadth of the library's online holdings. Many of these tools offer APIs for libraries to build their own user ...

Discovery systems are powerful tools to help users find information resources across the breadth of the library's online holdings. Many of these tools offer APIs for libraries to build their own user interfaces to the search index, allowing a library to keep site visitors within the library until the time they access the full text of a resource. What are the pros and cons of keeping discovery local? This talk explores the user interaction, interface design, and user expectations of such homegrown interfaces.

Download from the University of Michigan: http://hdl.handle.net/2027.42/91892

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  • Abstract:Discovery systems are powerful tools to help users find information resources across the breadth of the library's online holdings. Many of these tools offer APIs for libraries to build their own user interfaces to the search index, allowing a library to keep site visitors within the library until the time they access the full text of a resource. What are the pros and cons of keeping discovery local? This talk will explore the user interaction, interface design, and user expectations of such homegrown interfaces.
  • What are we talking about, anyway?All the links I’m talking about are available through
  • You can see why I’m not a graphic designer.
  • Not picing on this or any other library – they’re just examples of what I’m illustrating.
  • T
  • – you manage the contract & track uptime & Commonality of interface: not really an advantage, I think – most people don’t flit from discovery interface to discovery interface. You get a new one when you change schools, move, or the library’s vendor changes
  • Université to Toulouse (France)
  • Freiburg University Library (Germany) - -EBSCO Discovery Service API
  • Freiburg University Library (Germany) - -EBSCO Discovery Service API
  • Integrate Many Sources
  • Maintain User-Friendly Distinctions
  • It’s where the search interface lives. The index always lives elsewhere, at the vendors’s site. A couple pictures will illustrate
  • Université to Toulouse (France)
  • Data since March 1-April 30, 2012Data independent of vendorAll of these are proxies for utility to user.Matched with query & user informationFavoritingProblem links. Do they use it? Boy, do they ever. 1070 times in winter semester from 310,000 searches (these numbers are different from Google’s – it’s what was searched,
  • Proxy: the resource isn’t proxied at all, or a new “hop” was put in place between the original URL and the targetUser account: all sorts of odd things. Expired users, alumni who don’t know they can’t have access; registrar problems, you name itResource: the database doesn’t work, it’s no longer licensed, catalog is wrong
  • Winter 2012
  • Citations have “persistent” links – short term, not long. Good for a day or three, but not a semester. We depend on Summon to not overwrite the identifier – they make no promises about persistence). We can save all the bibliographic data needed to build a reliable OpenURL. So when someone returns to a favorite, we have all the necessary data to find it again for them.Beginning to analyze data from 9,000 favorite items / 1,000 patrons
  • Launching an integrated tool with foldersHave longer-term goal of dynamically connecting resources & classesStarting to tie resources to specific classes (for an academic setting)For public libraries, this could be tied to HS or community college courses, or common research tasks that you know your population follows.We think this will help us get a sense of what people are actually using, so we can compare to what faculty are requiring (readings lists). Will help us with instruction, tailored support materials.
  • By “as long as possible”, I mean as long as needed for a particular interaction. Beginner needs more opportunities for correction, guidance, backtracking. Competent searcher may need assistance rarely, but still can use guidance and familiar tools. Advanced searcher may not be using the discovery tool, but possibly should be in the “right” database in the first place.Once we send our patrons off on the “information superhighway”, who knows what might befall them?

Discovery Here, Discovery There: The Pros and Cons of Local & Remote Hosting of Discovery Tools Discovery Here, Discovery There: The Pros and Cons of Local & Remote Hosting of Discovery Tools Presentation Transcript