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Designing For Content Rich Sites

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Webpages, research guides from Springshare’s LibGuides, licensed content, full-text journals, subject experts, digital collections ... and books online and offline. How is a library patron to figure …

Webpages, research guides from Springshare’s LibGuides, licensed content, full-text journals, subject experts, digital collections ... and books online and offline. How is a library patron to figure out what’s what in this complex environment? Using independently developed tools from various systems to build a seamless whole, the UM library rebuilt its website, bringing the information patrons want into the forefront and the byzantine path to get it in the background. Speakers share results of extensive user studies, how they iteratively designed the site, and discuss the opensource technologies (Solr, Lucene, Drupal, XML, VuFind) that make it work. Mike Creech, Karen Reiman-Sendi, and Ken Varnum of the University of Michigan Library.

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  • Bold for titles; no italicsNot-bold for slide textKRS:We’d like to thank you for the opportunity to talk about our project to design a content-rich academic library web site.We will be presenting information about our web site redesign project for the next several minutes, and will happily take questions at the end.
  • Transcript

    • 1. Designing for Content-Rich Sites
      Mike Creech
      Karen Reiman-Sendi
      Ken Varnum
      University of Michigan Library
      Internet Librarian 2009
    • 2. Introduction
      Background
      Usability Process & Design Process
      Technologies Used
      Observations & Lessons
    • 3. Where We Started
    • 4.
    • 5.
    • 6. Re-Architecting the Site
      Web Team charge: allow the Dean to find stuff more easily
      “Information, not location”
      Harness work with VuFind, LibGuides
    • 7. Seeking/Setting a Direction
      Information Gathering
      Surveys
      Focus Groups
      Advisory Groups
      Drafting Blueprints
      Taxonomy
      User Interface
      Technologies
    • 8. Typical Development Process
      Analysis
      Maintenance &
      Updating
      Spec Building
      Design &
      Development
      Promotion
      Coding
      Testing
    • 9. Our Development Process
      Data Collection
      & Analysis
      UI Design
      Milestone
      Release
      User Testing & Feedback
      Content Migration
      SystemDevelopment
    • 10. The Foundation
      We  open source software
      Preference for building over buying
      Trend toward customization of generic tool
      We have in-house capability to customize
      Drupal, VuFind, Solr
      But use more than open source
      Still live in a vendor-driven environment
      Metalib, EZProxy, SFX, Aleph ILS
    • 11. Our Tool Box
    • 12. Today’s Gateway
    • 13. Search
    • 14.
    • 15.
    • 16.
    • 17.
    • 18.
    • 19. Articles Search
    • 20.
    • 21. Catalog Search
    • 22. Browse
    • 23.
    • 24.
    • 25.
    • 26.
    • 27.
    • 28. Get Help
      Contact a librarian
      Find documentation and guides
      Workshops & tutorials
    • 29. Observations
      Ejournals list, not just search
      QuickLinks
      My Account
      Being ‘green’: reusing & recycling code and taxonomy
    • 30. Lessons
      Top-down process can work
      Legacy content is a two-edged sword
      Service providers can be helpful
    • 31. What’s Next?
      Respond to outcomes from usability testing and patron feedback
      Future tools and functionality -- i.e., article discovery
      Building increasingly personalized services on top of new foundation
    • 32. Q&A
      Mike Creech
      Web Content Manager
      mscreech@umich.edu
      Karen Reiman-Sendi
      Digital Information Services Librarian
      karsendi@umich.edu
      Ken Varnum
      Web Systems Manager
      varnum@umich.edu
      Slides
      http://bit.ly/1btBWR

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