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The Link Between Good Communication and Decreased Stress_TRAINING (Kanaidi, SE., M.Si)

The Link Between Good Communication and Decreased Stress_TRAINING (Kanaidi, SE., M.Si)



hubungi : ...

hubungi :
Kanaidi, SE., M.Si (Penulis “Buku PERIKLANAN”, Service Quality and Motivation Trainer, Dosen Marketing Management, Praktisi Bisnis)
e-mail :kana_ati@yahoo.com atau kanaidi@yahoo.com atau kanaidi@posindonesia.co.id
HP. 08122353284



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  • Presenter Notes:Use this slide to introduce the learning activity and cue participants to open their Taking Care of Ourselves booklet to Page 1.Activity 1: Knowing Your Stressors and the Signs of StressDivide caregivers into pairs or small groups to discuss the following questions: 1) What are my sources of stress? 2) How do I know when I’m experiencing stress? 3) What are my stress reactions?Have each caregiver record their personal responses on page one of their booklet. After five minutes, have each pair or small group report back to the larger group. Summarize responses from the group, highlighting common sources of parent/provider stress, and common symptoms of stress. Refer to:Taking Care of Ourselves Parent/Provider BookletPoster – The Basics
  • Presenter Notes:Point out that this diagram illustrates the Thought-Behavior-Emotion Cycle. It shows how your thoughts or your thinking can impact your behavior. Review the cycle illustration and the example on the slide. Add other examples as needed.Emphasize that because it is a cycle, breaking the cycle can happen at any point. That is, stopping the All or Nothing way of thinking or Thought avoids the Mood/Emotion of feeling worthless, avoids the Behavior, and hopefully, avoids this cycle becoming a “regular” cycle – or a habitual way of perceiving, thinking , feeling, and behaving. Thought Stopping is one strategy that helps to interrupt this kind of cycle and will be discussed during the next part of the training.Refer to: Poster - Thoughts Impact Behavior
  • Presenter Notes:Remind participants that they are in control of their thoughts and reactions. Emphasize that it is possible to change our habits and reduce our personal stress by first, recognizing what is in our control and what is out of our control. Then, we can consciously shift and focus our attention and energy on what is in our control and let go of what is out or our control.Review the examples on this slide. As time allows, invite participants to share a personal example of feeling stressed and reducing stress by recognizing what was in or out of their control. Refer to:Poster: The Ball is in Your Court
  • Presenter Notes:Use this slide to summarize content of the previous slides and transition to thinking about and identifying strategies to manage stress.
  • Presenter Notes:Point out that this slide lists strategies that can be done every day, any where.Review a few of the strategies on the slide.Emphasize that they seem simple and obvious but we tend to forget to do these things- when we do, our resources for coping can run low or get to empty. Think of these strategies like a “shot” from the doctor or a “tank of emotional fuel” - they can fight off the impact of more problematic stress and keep you going strong and less stressed.Refer to:Poster: A Strategy a Day Will Keep the Doctor Away! (I and II)
  • Presenter Notes:Describe Active Listening as stated on this slideAcknowledge that most of us think of ourselves as good listeners. At the same time, most of us feel, at one time or another, that we are not listened to or heard. And, anyone in the room can give an example of miscommunication and the stress that comes with it. Effective communication, such as active listening is not automatic, it takes focused attention and effort. It is an important strategy to reduce the stress of interaction that leave us feeling misunderstood, disrespected, and uncomfortable with others. Review the example. As time allows, invite participants to share a personal example of using active listening or how feeling heard helps to improve relationships and reduce stress. Refer to:Poster: Are You Really Listening Effective Communication Strategies

The Link Between Good Communication and Decreased Stress_TRAINING (Kanaidi, SE., M.Si) The Link Between Good Communication and Decreased Stress_TRAINING (Kanaidi, SE., M.Si) Presentation Transcript

  • The Link between Good Communication and Decreased StressBandung, 21 - 23 Juni 2010 By : Kanaidi, SE., M.Si kana_ati@yahoo.com
  • The Problems ?• Ever YOU meet the Problems ?
  • Knowing In pairs or small groups:Your Sourcesand Signs of Turn to the first page of your Taking Care of Our Courses and Stress discuss the following questions: • What are my sources of stress? • How do I know when I am experiencing stress? • What are my stress reactions?
  • Thought-Behavior-Emotion Cycle
  • The Role of Control in Stress Reduction Focus on Put aside what is in your control what is out of your control• Examples of areas in your • Examples of areas outside control: of your control: • Your ability to prioritize • How people respond to work & personal obligations you • Your reactions to events • Other people’s feelings and people • Your thoughts • Focusing on areas outside of• Focusing on areas in your your control results in: control results in: • Feeling hopeless • Feeling empowered • Feeling anxious • Feeling relief • Feeling STRESSED
  • Our Personal Role in Stress Reduction• Recognize that thoughts impact your behavior and emotions• “Talk Back” to your unhelpful thoughts• Focus on what is in your control versus out of your control• Keep a flexible and revolving door approach to the types of activities or strategies you choose to reduce stress
  • Every Day Strategies to Reduce Stress • Eat a well- balanced diet; drink fluids low in sugar, calories, and caffeine; have healthy snacks; and drink water! • Sleep well • Exercise: any activity that you find enjoyable • Create time each day to decompress • Talk with friends, peers, avoid gossip and hurtful conversations • Write in a journal or e-book • Pair enjoyable activities/tasks with less enjoyable activities /tasks • Reward yourself for a job well done
  • Practice techniques to reduce your level of stress • Create your individualized action plan for managing stress • Activity: Revisiting Keeping A Stress Log • Activity: Practice stress reduction • Activity: Practice effective communication • Activity: My Individualized Action Plan
  • Revisiting Keeping a Stress Log There are a number of step for keeping and making use of a stress log • Record your stressors within a time period and rate your stress response • Review the types of stressors you experienced, your response, their frequency, and any common themes • Note Next Steps including your strengths, challenges, and plans to improve how you will manage stress in next steps and your Individualized Action Plan
  • Communication Techniques toreduce your level of stress Active Listening • Builds relationships and sends a message of respect for the thoughts and experiences of others. • Involves listening to the content of the conversation as well as feelings and non-verbal cues within the message • Instead of: • Speaker: I finally finished all of my work. • Listener: Oh good, now you can help clean up. • Active Listener: You must feel relieved, that was a lot of work.
  • Positive Self-Statements• Introduce repetitive positive and motivating statements into your day and in reaction to your thoughts• Examples of positive statements: • I am smart! I work hard! I always do my best.• Examples of positive thought replacements: • Instead of: “ I need to be perfect or I fail.” • Replace with: “ I did a great job learning this new curriculum!”
  • Contact Us : Ω Mapping Ω Problem Statement Ω Strategic Direction Conclusion Kanaidi, SE., M.Si (Trainer & Dosen, Penulis, Peneliti, dan PeBisnis) e-mail : kana_ati@yahoo.com atau kanaidi@yahoo.com Telp : 022-2009570 ext.118 Fax : 022-2009568 HP. 0812 2353 284 www.ken-kanaidi.blogspot.com www.ken-sukses.blogspot.com www.pemimpin.unggul.com www.google.com “Sukses kanaidi” www.formulabisnis.com/?id=ken_kanaidi12