Quick Service Restaurants are striving to operate with acute understanding of the interaction between customers and their facilities. With shopper Queue Wait Time and Traffic Data, QSR executives are becoming experts on customer traffic, queue management and other metrics used to enhance both the experience and the bottom line.
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Helping Quick Service Restaurants Increase Customer Service Success
1. iInside, helps you make the business decisions that drive
your restaurant’s performance.
Queue Optimization
Measurement leads to accountability. Accountability drives
exceptional performance. iInside queue analytics ensure this
critical step in the process delivers a positive experience.
Reduce front door U-turns and increase order size.
• Measure wait times both in the store, and at the drive-through
• Understand the true wait time – the time waiting to order
through order completion
• Measure wait times in lines that change shape and size –
effortlessly
• Understand the relationship between wait times and register
staffing – by hour and by day.
• Real time queue management as well as historical reporting.
Workforce Management Efficiencies
Measure time-in-store precisely by hour and by day across the
chain. Indoor location analytics enable you to make informed
decisions about how, when and where to provide the right
store personnel.
• Peak traffic hours and staffing requirements
• Optimum times for cleaning, stocking, back room tasks
Loyalty Campaign Success
iInside helps QSR operators better manage and extract
additional value from loyalty campaign strategies.
• Identify loyalty program shoppers upon entry
• Measure customer return rates and location preferences
• Deliver the right offers to loyal customers at the right time
Marketing Campaign Impact
iInside uniquely provides powerful analytics to help measure the
overall performance and detailed impact of highly targeted and
enterprise marketing strategies.
• Benchmarking for marketing campaign impact
• Impact of individual campaigns on overall restaurant traffic
• Measure the effect of marketing and signage on draw rates
within malls, food courts and shopping centers.
Best-in-Class Technology
iInside gives QSR operators the ability to measure customer
behavior using their existing wireless and/or new sensors to offer
real-world advantages:
Accuracy: iInside solutions are accurate to within one
meter. That means we can reliably and accurately deliver
data specific to leadership needs.
Quick Service Restaurants are striving to operate with acute understanding of the interaction
between customers and their facilities. With shopper Queue Wait Time and Traffic Data, QSR
executives are becoming experts on customer traffic, queue management and other metrics
used to enhance both the experience and the bottom line.
QSR Retail Traffic Analytics:
Helping Quick Service Restaurants
Increase Customer Service Success
2. Call 877.500.9379 (714.685.9776 to request a demo) | info@iinside.com | www.iinside.com
Cost Effectiveness: iInside solution technologies are
manufactured, implemented and managed at the lowest
possible cost. Our fees are monthly, with no upfront charge for
software, hardware or solution design.
Extensibility: iInside’s infrastructure is uniquely based on
a platform designed to meet your indoor location analytics
needs for the foreseeable future and easily accommodate future
system enhancement.
Ease of Ownership: A location system is impractical if
cumbersome and costly to manage. iInside technologies
make solutions simple to deploy, maintain, upgrade, enhance
and move.
Coverage: Shopper behavioral consultants base their
recommendations on far less than 1% of shopper data. By
comparison, an anonymous iInside solution can track as many as
half the shoppers in a store – a massive sample size for Business
Intelligence. Additionally, when using our Active Location technol-
ogies along with your mobile loyalty apps, iInside sees every
shopper with the integrated application.
Privacy: Each time iInside “detects” a device, the system
receives a unique identifier (typically a MAC address) and
uses a powerful encrypted algorithm to convert that identifier
into a new, irreversible one. Each device is identified only by that
number, which contains no personally identifiable information.
As an extra step in privacy protection, iInside never stores the
original unique device identifier.
Take the Next Step to Improved Performance
Contact iInside today and learn how the industry’s most advanced,
most accurate location analytics can put your company on a path
to greater customer loyalty, increased sales and long-term growth.
iInside, a WirelessWERX company. Contact info@iinside.com
or call 877-500-9379 or 714-685-9776 to request a demo.