Originally shown at TechKnowledge 2014, this slideshow summarizes the main points of book LMS Success, a step-by-step guide to learning management systems for trainers and administrators. Technical knowledge is optional! Basic concepts and easy-to-use tips are presented along with activities to help you develop your LMS, e-learning courses, and corporate training program. LMS Success was written by a trainer and LMS administrator, with the help of many learning management aficionados. Discover: The functions of an LMS. Stories and advice from experienced system administrators. Training and development resources that save you time and money. Activities to help you develop your system. Learn How to: Select and implement an LMS. Introduce the system to employees and leadership. Assemble and manage a system administrator team. Develop effective e-learning course content and deliver virtual classes. Handle technical issues, support, and system maintenance. Use your learning management system to the fullest extent. Here are some specific topics discussed in LMS Success: Select the best LMS software provider by setting goals for e-learning, asking the right questions, and considering your company’s budget and needs. Determine a plan for system implementation. Market your plan to leadership and employees. Build enthusiasm for your learning management system! Discover innovative ways to deliver e-learning and present virtual classes. Create interactive courses using simple audio and video production. Build an administrator team that has excellent communication and project management skills. Involve all company departments in developing course content. Create excitement for training through inter-department competition. Purchase e-learning software and discover free training and development resources. (Short reviews are included.) Understand basic terms and concepts associated with learning management system administration, including SCORM, AICC, Tin Can API, and more. Set goals for technical support. Manage system outages and anticipate common technical issues. Discover easy methods to make the LMS more user-friendly and appealing to employees. Motivate managers and employees to spend more time training. Use learning management system tools to make administrative tasks, such as data entry, faster and easier. Encourage a positive training culture by communicating the system’s successes and developing an innovative, well-structured training program.

1. LMS SUCCESS:
SIMPLE STEPS TO IMPLEMENT
& MANAGE YOUR LEARNING
MANAGEMENT SYSTEM
With Katrina Baker, Resources of Fun Learning

2. Based on book LMS Success!
Available on Amazon.
“It’s an informative (and amusing) guide to selecting,
implementing and administering an LMS.”
“This book should be given to all employees who are
involved in the LMS decision making process, even
in the midst of the implementation.”
Excerpts from Amazon.com Reviews

3. Our Class Agenda
Selecting and Implementing Your LMS
Assembling Your Administrator Team
Types of Training Content and Course Content Creation
Maintaining the System and Handling Technical Issues
Realize the Value of Your LMS
© 2013 Resources of Fun Learning
More info at: ROFL411.com

4. Selecting Your LMS
Take stock of your company’s current and future needs.
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What are leadership's goals for the LMS?
How many employees or students do you have? What is your projected growth?
Will all of your employees have access to the LMS?
Will your company be delivering most classes through an online format?
Research Learning Management System companies.
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Are they successful, offering other products, have a good reputation?
Walk through the “standard user experience.”
Is the LMS company willing to customize your system? In what ways?
How long will it take to build your system and make it available to employees?
How easily can you transfer existing training data into the new LMS?
© 2013 Resources of Fun Learning
More info at: ROFL411.com

5. Security & Network Considerations
Security
Network
• Is your level of security appropriate
for the content that will be stored in
the LMS?
• Are you going to maintain the LMS on
your own server, or use the LMS
company's server?
• Do all of your employees have e-mail
addresses or ID numbers?
• Do you want employees to access this
content from home, or only on the
company network?
• How will your LMS interact or link to
existing company systems?
© 2013 Resources of Fun Learning
More info at: ROFL411.com

6. Selecting & Implementing: Common Concerns
Where am I going to find administrators, content
designers, and programmers?
How do I “market” the LMS to employees so they
accept the system?
How do I use the LMS home page to effectively
market company training programs?
© 2013 Resources of Fun Learning
More info at: ROFL411.com

7. Assembling Your
Administrator Team

8. Traits of an Ideal Administrator
Highly
Analytical
Patience &
Sense of
Humor
Customer
Service
Skills
© 2013 Resources of Fun Learning
Excellent
Multi-Tasker
Technical
Background
More info at: ROFL411.com

9. Determining Admin Team Structure
Recruit a
Lead Super
Administrator
and Back-Up
Define how
many levels
of admins are
needed
© 2013 Resources of Fun Learning
Define the
tasks
associated
with each
role
How will you
train your
admins?
More info at: ROFL411.com

10. Tips for Communicating with the Admin Team
Create a list of
tasks performed on
an ongoing basis
Create a list of
development
projects
Check-in procedure
for remote admins
Create a list of
responsibilities and
deadlines for each
high-level admin
© 2013 Resources of Fun Learning
More info at: ROFL411.com

11. Admin Team: Common Concerns
I don’t have employees who fit the bill of an “ideal admin.”
I’m not sure what tasks to give my admins, or how to lead them effectively.
Who can I hire to train my admins?
How do I get supervisors on board with training and the LMS?
How can I minimize the amount of time spent maintaining the LMS?
© 2013 Resources of Fun Learning
More info at: ROFL411.com

12. Types of Course Content &
Course Creation Resources

13. Types of Course Content and Resources
Videos
Documents
Interactive Games
Assessments & Surveys
Virtual Classes
© 2013 Resources of Fun Learning
More info at: ROFL411.com

14. Course Content Considerations
Formatting
Considerations
• HTML 5 vs. Flash-based
• SCORM, AICC, API Tin Can, etc.
• Mobile device compatibility
• Load time
Legal
Considerations
• Electronic Signatures
• ADA Guidelines & Accessibility
• Differences in laws throughout company
territory
• Careful wording – “exam” vs. “assessment”
© 2013 Resources of Fun Learning
More info at: ROFL411.com

15. Course Content: Common Concerns
How can I ensure that my trainings comply with the law?
How do I know that I am choosing the ideal format for my trainings?
What are some ways I can be sure my trainings are as accessible as possible?
Yikes! Can someone help me choose software?
I need help with course creation!
© 2013 Resources of Fun Learning
More info at: ROFL411.com

16. Maintaining the System &
Handling Technical Issues

17. Regular Maintenance
Set course
creation
guidelines
Set data entry
procedure
© 2013 Resources of Fun Learning
Enter data in a
timely manner
Training data
audits
More info at: ROFL411.com

18. Planning for System Failures
Create back-ups
of system data.
Who are your
resources during
a system
outage?
Create a “paper
version” of
course content.
When the
system is
down, how
quickly do you
need it back up?
© 2013 Resources of Fun Learning
More info at: ROFL411.com

19. Technical Issues: Common Concerns
How do I help my technology-challenged employees adjust to a
computer-based training environment?
I wish I could have help in performing training data audits.
What are some ways I can decrease the number of questions
about common technical issues?
© 2013 Resources of Fun Learning
More info at: ROFL411.com

20. Realize the Value of Your LMS

21. Five Clever Ways to Use Your LMS
Deliver classes to
a broad base of
employees. Keep
up with company
growth.
Ensure
compliance
courses, such as
harassment
trainings, are
automatically
assigned and
completed on
time.
© 2013 Resources of Fun Learning
Make it easier for
employees to find
and register for
upcoming
instructor-led
classes.
Auto-assign a
curriculum for
new employees so
they can start
learning
immediately.
Create
competition by
releasing training
stats by team
every quarter.
More info at: ROFL411.com

22. Make Your LMS an Important Company Tool
Determine what "training
success" looks like in
relation to your LMS.
© 2013 Resources of Fun Learning
Incorporate
transcripts into
job evaluations.
Link promotions to
completion of
certain courses.
Provide a list of
electives that
employees can
take when there is
down time.
More info at: ROFL411.com

23. Utilize LMS Features
Automatic/recurring reports to track progress of your training initiatives
Courses and assessments that “reassign” until employees accomplish a certain grade
Auto-assigned curricula
A catalog of increasingly challenging courses on a variety of subjects
Scorecards that advertise your employees’ training accomplishments to leadership
© 2013 Resources of Fun Learning
More info at: ROFL411.com

24. Thank you for attending!
Questions? Please e-mail the instructor directly at
katrina.baker@yahoo.com. We appreciate your feedback!

25. Services Offered by Resources of Fun Learning
Starting Your LMS
Your Admin Team
Course Creation &
Facilitation
Admin Selection & Training
Design of videos, graphics, games, documents, assessments,
you name it!
Selecting, Implementing & Designing your LMS
Don’t have employees to spare? We can do your admin work
on a contract basis.
Our qualified instructors are willing to travel and conduct
virtual classes. We will teach your content, or the content
we create for you.
Creating Custom Solutions that will Save You Time and
Provide the Best Possible Employee Training Experience!
Project Management
For more details, visit ROFL411.com!