About Katrina Baker is an LMS Administrator/Learning and Development Manager for a Fortune 500 company. A passionate nerd and trainer, she regularly speaks and consults on topics related to learning management systems, e-learning, and instructional design. Katrina’s book, LMS Success, was the #2 best seller at TechKnowledge 2014. Previously, Katrina owned two successful small businesses and worked in diverse fields, including design, editing, entertainment, and production. She has two Penn State business degrees, and is a proud member of the American Society of Training and Development.