In todays competitive business climate, companies mustconstantly improve their products, services, and humancapital, or be replaced by smarter competitors.
Executives and employees need ready access to all theinformation and skills their customers demand in order tomaintain competitive advantage.BUTMost businesses rely on their HR departments tohire, certify and train employees, and there simply are notenough hours in the day to keep up with regulatoryrequirements, software updates, and the deluge of newinformation that workers need to do their jobs.
Now more than ever, business managersneed to see results from their traininginvestment.*The problem is that traditional learningmanagement systems require asubstantial investment of time, moneyand expertise.*In many cases, learning materials maybecome outdated before they providesufficient return on investmentbecause employees don’t know how tofind them.
Cloud computing diagram from Wikimedia commonsWe hear a lot about “The Cloud,”but what is it and what can it do for us?
What is Knowledge Management?Knowledge Management (KM) has many definitions, but itgenerally involves the channeling of information to adefined audience. Knowledge management effortstypically focus on organizational objectives such asimproved performance, competitiveadvantage, innovation, the sharing of lessonslearned, integration and continuous improvement of theorganization.
Most organizations are already sittingon a wealth of information that couldimprove productivity.The trick is to enable and encouragethe right person find the rightinformation at the right time.
Create training and assessmentsand deliver through mobiledevices and track throughpowerful reports and analytics.Mobile LearningCreate a mobile website and keepit up-to-date using a ContentManagement system.Mobile WebsiteStore marketing and trainingvideos and manage accesswith password security.Video On-DemandCreate and share a repository ofdocuments and multimediaassets and manage access byrole.Document SharingManage digital contentdownloads and offline access.Offline Managed AccessEnable your clients topurchase learning and digitalcontent from a mobile device.Mobile CommerceBuild and manage userdatabase, edit user profiles andaccess privileges.User ManagementDeliver surveys and collect userfeedback from and to anydevice.Online SurveysEnable your clients and employees toregister for classroom training andother events. Track attendance andreport results.Event ManagementTrack mobile content usageand user progress throughpowerful reports andanalytics.Reports & Analytics
Successful implementation of a Knowledge Management system enablesand inspires people to do whatever the organization needs them to do(independently and together) to continuously accomplish strategicobjectives.This can includeDecision SupportTraining and CertificationInternal Social Networkingand managed access to the documents and tools employees need toperform tasks and accomplish defined goals and objectives.