Evalu8ingabcofcollaboration090910 100909112141-phpapp01

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Essential reading for all marketing and procurement managers concerned about the effectiveness of their agency and improving ROI.

Essential reading for all marketing and procurement managers concerned about the effectiveness of their agency and improving ROI.

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  • 1. Evalu8ing The ABC of developing collaborative agency relationships Evalu8ing September 2010 1 Evalu8ing. Collaboration. Relationships. Performance.
  • 2. BIG A little a what begins with A? Arrangements -  Marketing complexity is driving multiple discipline requirements -  Often roster structure organically evolves rather than strategically planned -  Strategic and executional importance should determine arrangements 2 Evalu8ing. Collaboration. Relationships. Performance.
  • 3. BIG A little a what begins with A? Alignment -  Does not occur naturally in large groups of individuals -  Though groups will align to common, specific, measurable, achievable, short term objectives -  Alignment is encouraged by success based reward 3 Evalu8ing. Collaboration. Relationships. Performance.
  • 4. BIG A little a what begins with A? Assessments -  Relationships require regular reviews -  All parties should be assessed against common, consistent criteria -  Should be 360º to recognises co-creation A…a…A… 4 Evalu8ing. Collaboration. Relationships. Performance.
  • 5. Big B little b what begins with B? Bonus -  Agency remuneration is counter collaborative as recognises volume not results -  Remuneration bonuses should reward success -  Performance measures should be common to all groups 5 Evalu8ing. Collaboration. Relationships. Performance.
  • 6. Big B little b what begins with B? Bonding -  Collaboration requires shared values -  Benefit is the opportunity to share learnings from successes and failures -  Sharing should be encouraged at all levels and disciplines 6 Evalu8ing. Collaboration. Relationships. Performance.
  • 7. Big B little b what begins with B? Boundaries -  To stop turf wars requires rules of engagement in contracts -  Roles & responsibilities need to be clearly defined -  Idea/concept creators should lead but not deliver execution B…b…B 7 Evalu8ing. Collaboration. Relationships. Performance.
  • 8. Big C little c what begins with C? Capabilities -  Agencies diversifying capabilities -  Need to identify agency core competencies through action not words -  Then develop Requirement/Capability Matrix to identify duplications and gaps 8 Evalu8ing. Collaboration. Relationships. Performance.
  • 9. Big C little c what begins with C? Communication -  Like sand in the oyster creates pearls, creativity and innovation is prickly by nature -  Therefore dispute resolution process is essential -  Create forums to allow free exchange of concerns 9 Evalu8ing. Collaboration. Relationships. Performance.
  • 10. Big C little c what begins with C? And Collaboration -  Is not natural state in a highly competitive environment -  Requires establishing rules and regular management -  Recognise individual agencies but provide common ownership of results C…c…C 10 Evalu8ing. Collaboration. Relationships. Performance.
  • 11. For more information on creating collaboration… Evalu8ing Pty Ltd Sydney +612 8399 0922 Melbourne +613 9682 6800 London +44 7880 910 064 Wellington +64 21 515 650 Hong Kong +852 3589 3095 Singapore +65 6884 9149 people@evalu8ing.com With special thanks to Theodore Seuss Geisel www.evalu8ing.com (Dr Seuss) who transformed the teaching of reading 11 for children through creativity Evalu8ing. Collaboration. Relationships. Performance.