Presented on March 11, 2014 at Aging Society of America's "Aging in America" conference in San Diego. Poor usability affects almost everyone, but affects Older Adults (OAs) more severely, more frequently. We discuss age-related changes and characteristics (visual, auditory, motor, cognitive, affective/attitudinal), and show examples of how these changes impact the user's experience. We recommend guidelines to follow for maximizing the usability of the web or app experience, along with examples of what to do and what to avoid doing.
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