0
Kate Finn, Ph.D.
Fiona Finn Tiene
Wiser Usability, Inc.
Introducing iPads to
Older Adults
"I don't have any formal studies, but I see
residents who don't like large groups now
have something to keep them stimulat...
“The dominant response in residents’
satisfaction surveys was the desire for
more technology and education.”
[Director of ...
“The residents were clearly engaged for a
lengthy amount of time and proud of
themselves once they completed a game.”
[Dir...
1983: Steve Jobs’ Concept
 Great computer in a book you carry
 Learn to use in 20 minutes
 Wireless access to everythin...
Tablets vs. Other Devices
ASA 2014 6Introducing iPads to Older Adults
Image © 2013 Compilr.com
+
 Lightweight
 Portable
 Screen, target size
 Easy to maintain
 Direct touch
 Simpler interface
 Security
−
 Expe...
 Staying in touch with
friends and family
 Reducing loneliness
 Keeping up with
current events
Benefits: Social Engagem...
 Mental stimulation
 Activity tracking
 Sense of independence,
control
Benefits: Health
ASA 2014 9Introducing iPads to ...
 Content Consumption
 Reading
 Film, tv shows
 Reminiscence
 Photo
 Content Creation
 Writing
 Art
 Photography
B...
“Reasons why iPads are good for memory care
residents” [from aPlaceForMom.com]
 Encourage socialization; some encourage ...
Older Adults’ Main Uses for iPads?
Mostly the Same as Everyone Else’s!
ASA 2014 12Introducing iPads to Older Adults
 Keep...
ASA 2014 Introducing iPads to Older Adults 13
 Good question!
 Strong push for “helpful” apps for the 50+
Most Popular M...
ASA 2014 Introducing iPads to Older Adults 14
Example Programs
 Goal: to get more engagement between
residents and families
 iPads on long-term loan to residents
 Specific staff cond...
OATs
 An established non-profit in NYC
 Offers courses at several sites
SeniorNet
 Non-profit with locations at communi...
Contracts to give classes in
senior communities and centers.
Also offers a Train-the-Trainer model.
Trains staff members ...
 25 teen volunteers partnered with 35 OAs
 Over 5-mos, held 28 learning events (450)
 “Improved seniors’ technology kno...
 College students are teamed w 2 OAs
who live in senior residence
 Work with them for 6 months
 OAs have iPads, or borr...
 Pilot Programs: Participants get iPads, wi-fi, training
for 5-6 mos
 In DC, with OATS and Family Matters of Greater Was...
 Helps low-income, older Americans combat loneliness
and develop social connections through social media
and other online...
ASA 2014 Introducing iPads to Older Adults 22
AARP TEK Pavilion,
Life@50+
Photo courtesy GypsyNester.com
ASA 2014 Introducing iPads to Older Adults 23
AARP TEK Pavilion,
Life@50+
ASA 2014 Introducing iPads to Older Adults 24
AARP TEK Pavilion,
Life@50+
 Purpose
 Settings
 Population (skill level)
 Device Ownership
 Support
 Configuration
 Instructors (age, ratio)
 ...
ASA 2014 Introducing iPads to Older Adults 26
Accessibility Options
Vision
 Voiceover
 Speak Selection
 Siri
 Dictation
 Zoom
 Font Adjustment
 Invert Colors
Hearing
 Facetime
 Clos...
Physical and Motor Skills
 AssistiveTouch
 Siri
 Switch Control
 Dictation
 Keyboard Shortcuts
Learning and Literacy
...
ASA 2014 Introducing iPads to Older Adults 29
Accessibility Options
 Familiarity with icons and terminology
 Speed and accuracy of motor skill usage
 Recognition of gestures on touchscree...
 Show students what’s possible, but find out what they're
actually interested in doing/learning
 Provide quiet environme...
ASA 2014 Introducing iPads to Older Adults 32
Some Online Learning Resources
kfinn@wiserusability.com
408.806.8451
ASA 2014 33Introducing iPads to Older Adults
Questions?
Anything to share?
Kate Finn...
Upcoming SlideShare
Loading in...5
×

Introducing iPads to Older Adults (ASA/AIA 2014)

300

Published on

Presented at American Society on Aging's "Aging in America" conference, 2014. Includes:
- Potential benefits of older adults using internet (in this case, iPads)
- Examples of existing programs to teach iPads to older adults
- Accessibility options particularly valuable to this population
- Decisions that need to be made about different program-related issues
- Differences between older and younger users
- Our recommendations for effective programs
- Resources

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
300
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
13
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Transcript of "Introducing iPads to Older Adults (ASA/AIA 2014)"

  1. 1. Kate Finn, Ph.D. Fiona Finn Tiene Wiser Usability, Inc. Introducing iPads to Older Adults
  2. 2. "I don't have any formal studies, but I see residents who don't like large groups now have something to keep them stimulated, and I see their smiles and satisfaction that they can accomplish the task.” [Director of a Memory Care Assisted Living Residence] Why an iPad? Why Now? ASA 2014 2Introducing iPads to Older Adults
  3. 3. “The dominant response in residents’ satisfaction surveys was the desire for more technology and education.” [Director of Bus Dev at Senior Living Community] Why an iPad? Why Now? ASA 2014 3Introducing iPads to Older Adults
  4. 4. “The residents were clearly engaged for a lengthy amount of time and proud of themselves once they completed a game.” [Director of Assisted Living Community] Why an iPad? Why Now? ASA 2014 4Introducing iPads to Older Adults
  5. 5. 1983: Steve Jobs’ Concept  Great computer in a book you carry  Learn to use in 20 minutes  Wireless access to everything 2010: Release of first iPad 2013: 200m tablets sold Background ASA 2014 5Introducing iPads to Older Adults
  6. 6. Tablets vs. Other Devices ASA 2014 6Introducing iPads to Older Adults Image © 2013 Compilr.com
  7. 7. +  Lightweight  Portable  Screen, target size  Easy to maintain  Direct touch  Simpler interface  Security −  Expense  “Accessibility”  Passwords required  User Interface  Hidden functions  Multi-touch gestures  Accuracy for selecting  App inconsistency ASA 2014 Introducing iPads to Older Adults 7 iPad Device Pro’s and Con’s
  8. 8.  Staying in touch with friends and family  Reducing loneliness  Keeping up with current events Benefits: Social Engagement ASA 2014 8Introducing iPads to Older Adults
  9. 9.  Mental stimulation  Activity tracking  Sense of independence, control Benefits: Health ASA 2014 9Introducing iPads to Older Adults
  10. 10.  Content Consumption  Reading  Film, tv shows  Reminiscence  Photo  Content Creation  Writing  Art  Photography Benefits: Leisure ASA 2014 10Introducing iPads to Older Adults
  11. 11. “Reasons why iPads are good for memory care residents” [from aPlaceForMom.com]  Encourage socialization; some encourage mobility  Open up ways of communication (music, art)  Something new, fun, “easy” Benefits: People with Memory Impairments ASA 2014 11Introducing iPads to Older Adults
  12. 12. Older Adults’ Main Uses for iPads? Mostly the Same as Everyone Else’s! ASA 2014 12Introducing iPads to Older Adults  Keeping in touch with friends/family  Reading  Brain training and other games  Health research  Financial transactions  Shopping  Taking, organizing photos  Reminiscing, autobiography  Listening to music
  13. 13. ASA 2014 Introducing iPads to Older Adults 13  Good question!  Strong push for “helpful” apps for the 50+ Most Popular Mobile Applications? “Savvy Seniors” • Skype • Story Before Bed • Find My Phone • Over 40 Magnifier • Pillboxie • VizWiz • Dragon Dictation • iDiabetes • BP Monitor “Devices & Apps for the Elderly” • MedWatcher • Diabetes • Prime Alert • MediSave Virtual Pillbox “Top Apps for Post50s” • It’s Done • Eye Reader • Pandora • Park’n Find • iTriage • Mint.com • Ambiance • GasBuddy • Fandango • AroundMe
  14. 14. ASA 2014 Introducing iPads to Older Adults 14 Example Programs
  15. 15.  Goal: to get more engagement between residents and families  iPads on long-term loan to residents  Specific staff conduct drop-in classes, are available to help between classes  Several residents bought iPads  Classes now open to non-residents (BYOD) ASA 2014 Introducing iPads to Older Adults 15 Sunny View Retirement Community
  16. 16. OATs  An established non-profit in NYC  Offers courses at several sites SeniorNet  Non-profit with locations at community and senior centers around the world ASA 2014 Introducing iPads to Older Adults 16 OATs & SeniorNet
  17. 17. Contracts to give classes in senior communities and centers. Also offers a Train-the-Trainer model. Trains staff members how to: Set up iPad Teach classes Provide support ASA 2014 Introducing iPads to Older Adults 17 Generation Connect
  18. 18.  25 teen volunteers partnered with 35 OAs  Over 5-mos, held 28 learning events (450)  “Improved seniors’ technology knowledge and enriched the lives of both generations”  One-to-one tutoring available by appt  BYOD ASA 2014 Introducing iPads to Older Adults 18 City of Palo Alto Library
  19. 19.  College students are teamed w 2 OAs who live in senior residence  Work with them for 6 months  OAs have iPads, or borrow from Pace  Graduation ceremony! ASA 2014 Introducing iPads to Older Adults 19 Pace University: Gerontechnology
  20. 20.  Pilot Programs: Participants get iPads, wi-fi, training for 5-6 mos  In DC, with OATS and Family Matters of Greater Wash.  Ended Nov 2013  Chose people w/o any previous computer experience  In South Dakota, with OATS (trained volunteers), USD and Good Samaritan Society  Ending March 2014  55 seniors get classes 2x/wk, + lab ASA 2014 Introducing iPads to Older Adults 20 AARP Foundation: Connecting to Community
  21. 21.  Helps low-income, older Americans combat loneliness and develop social connections through social media and other online offerings.  Adoption of technology increases social engagement among OAs, but many can’t take advantage of it b/c of lack of instructional opportunities and support. ASA 2014 Introducing iPads to Older Adults 21 AARP Foundation: Connecting to Community
  22. 22. ASA 2014 Introducing iPads to Older Adults 22 AARP TEK Pavilion, Life@50+ Photo courtesy GypsyNester.com
  23. 23. ASA 2014 Introducing iPads to Older Adults 23 AARP TEK Pavilion, Life@50+
  24. 24. ASA 2014 Introducing iPads to Older Adults 24 AARP TEK Pavilion, Life@50+
  25. 25.  Purpose  Settings  Population (skill level)  Device Ownership  Support  Configuration  Instructors (age, ratio)  Duration, Frequency!!! Differences among Programs ASA 2014 25Introducing iPads to Older Adults
  26. 26. ASA 2014 Introducing iPads to Older Adults 26 Accessibility Options
  27. 27. Vision  Voiceover  Speak Selection  Siri  Dictation  Zoom  Font Adjustment  Invert Colors Hearing  Facetime  Closed Captions  Messages with iMessage  Mono Audio  Visible and Vibrating Alerts  Made-for-iProduct Hearing Aids ASA 2014 Introducing iPads to Older Adults 27 Accessibility Options
  28. 28. Physical and Motor Skills  AssistiveTouch  Siri  Switch Control  Dictation  Keyboard Shortcuts Learning and Literacy  Guided Access  Speak Selection  Dictionary  Safari Reader ASA 2014 Introducing iPads to Older Adults 28 Accessibility Options
  29. 29. ASA 2014 Introducing iPads to Older Adults 29 Accessibility Options
  30. 30.  Familiarity with icons and terminology  Speed and accuracy of motor skill usage  Recognition of gestures on touchscreen  Inclination to explore/experiment  Amount of use in spare time  Memory of past information ASA 2014 Introducing iPads to Older Adults 30 Differences between Younger and Older Users Flickr Photo by Fancy Jantzi
  31. 31.  Show students what’s possible, but find out what they're actually interested in doing/learning  Provide quiet environment  Simplify passwords, network access  Help them set up their accessibility options  Provide handouts or notebook  Review at start of each lesson  Assign homework  Encourage student sharing  Encourage student exploration  Online, face-to-face contact w students between classes ASA 2014 Introducing iPads to Older Adults 31 Recommendations
  32. 32. ASA 2014 Introducing iPads to Older Adults 32 Some Online Learning Resources
  33. 33. kfinn@wiserusability.com 408.806.8451 ASA 2014 33Introducing iPads to Older Adults Questions? Anything to share? Kate Finn, Ph.D. Fiona Tiene Wiser Usability, Inc. Usability Testing/ Reviews Focus Groups Interaction Design Workshops/ Tutorials
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×