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Kaseya Connect 2013: Automatic Remediation & Superfluous Ticket Elimination

by on Jun 11, 2013

  • 1,349 views

This session will show a “case study” of how CWPS uses built-in Kaseya functionality to eliminate over a hundred and fifty superfluous tickets per day, while enlisting utilities to produce ...

This session will show a “case study” of how CWPS uses built-in Kaseya functionality to eliminate over a hundred and fifty superfluous tickets per day, while enlisting utilities to produce “actionable intelligence” for those tickets that need human intervention. The “building blocks” present in Kaseya will be detailed, and content takeaways will be provided for attendees’ forays into the world of “automatic remediation.” Special emphasis will be placed on auditing exceptions when executing automatic remediation, as well as “WWYAFLSDEDWTT?”— the meaning of which will be revealed during the session.

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Kaseya Connect 2013: Automatic Remediation & Superfluous Ticket Elimination Kaseya Connect 2013: Automatic Remediation & Superfluous Ticket Elimination Presentation Transcript