10 Concepts That Are Sure to Impact IT Professionals in 2013

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For IT professionals, the world never stops changing.

2013 is going to be huge: Technology is quickly and continuously changing, and IT professionals have no choice but to keep up. Unfortunately, the future is no longer dictated by IT decision-makers. Instead, IT professionals are being forced to adapt to the changing times:

• The business requires transparency and accountability on IT initiatives
• End users bring their own devices and expect them to interoperate within the existing IT infrastructure
• While expectations of IT responsibilities and performance increase, IT budgets are remain the same
• Cybercriminals are targeting businesses in ever more sophisticated ways
• Increasing employee IT knowledge poses a danger to the organization
• It’s not longer a “PC only” world out there

What does the future hold for the IT professional? Attend this live webinar and listen in as the experts share the 10 concepts that are sure to heavily impact IT professionals in 2013.

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  • ANSWER OPTIONS: Cost to support multiple systems greater than a single system OEM costs higher User management difficult Deployment more complex
  • Think to yourself how many point solutions you have in place to manage systemsIf we review history a bit it becomes obvious why point solutions are quickly becoming a thing of the past. I may be showing my age here…but let’s review how point solutions were born.Information Systems was part of the finance organizationDirector of Management Information Systems reported to CFOThe majority of computing data was finance related. I.E. Payroll, Accounts Payable, Accounts Receivable, etc.There was no such role as a C-Level executive for ITSo…many of the computing challenges and issues were departmental in scope. Jeff…Do you remember Windows for Workgroups?My point is…many organizations solved problems at the departmental level.As technology evolved and directories like X500, NDS and Active Directory were born…we began sharing data company-wide and solving issues company-wide became a reality. The IT Director took a seat at the table with the executives and became the CIO, and today data is the “life blood” of an organization. How a company leverages and protects their data gives them a strategic market advantage and ensures the viability of the organization. With this evolution data access and security remains a company-wide challenge. Fast forward to today…CIOs are looking to change the perception of IT in their organization. Instead of being viewed as a necessary evil or a cost center, they are looking to prove the strategic value of IT. They are looking to demonstrate and document how they directly impact company goals and tie to revenue. Creating this type of visibility and awareness means moving away from silos of data created by point solutions to a single source of truth that offers transparency into SLAs.
  • ANSWER OPTIONS: Close to 100% About75% About 50% 25% of less
  • Remember the good ole’ days of the predicable, always connected network? We had LANs, CANs, MAN, WANs. Everything was connected through predicable pipes. We figured out how to segment data and give priority to certain users and applications to use highly expensive wide area network pipes. We always knew who was on the network. The network interface cards (NIC) had to be configured to work on the right IRQ. If you worked from home you would “upload” your data when you got back to the office.The reality of today…people need access to company data from anywhere. Collaboration is happening everywhere…in real-time. People are working from home, from coffee houses, from planes, trains, and automobiles…literally. The corporate network is becoming elastic and ever changing.IT expected to support their customers regardless of their location. Laptops are expected to be remote. Some organizations support home machines occasionally connected via VPN as well. Most tools don’t connect to tools
  • On top of the elasticity of the network…employees want access to company data from all kinds of devices…and the corporate desktop is not the device of choice these days.They want to check their email on their smartphone, collaborate on a presentation or spreadsheet on their tablet and catch up on work using their laptops after putting the kids to bed for the night. Let’s face it…payroll is the highest cost of any organization. Creating an environment where people can work anytime leads to higher productivity per employee.-------------Each device is supported differently (mobile vs laptop vs desktopvs tablet) and depending upon where it is located.Each device has different sets of expectations (mobile wipe vs laptop encryption)
  • BYOD happens. Varying devicesNew security policies- Support still will sometimes come to IT
  • With the consumerization of IT employees want to and ARE USING the device of choice to do their jobs from anywhere. Companies embracing this evolution in IT are embracing the cloud to securely make their corporate data available everywhere.Cloud represents a hybrid integration into the corporate environment. Must integrate users, systems, staff, etc.It I clearly not a fad and the companies ahead of this shift have a competitive advantage. Live in the cloud.
  • ANSWER OPTIONS: Most About half Less than half None
  • Cybercriminals have learned that the endpoint is where to targetEnd users typically have enough credentials to gather significant data / financialServer environments too hard to get into directly….must enter via end user machinesEndpoints sometimes travel outside the network into less protected areasEnd users can be fooled easily (SPAM, Joke email, etc.)
  • IT environments are hybrid with a mix of machines. Expectations of IT is to support it allWindows phone, surface tablets, and windows 8 has a place in your world. Heterogeneous networks are a reality. Instead of fighting it…embrace it. Learn how to support Android, iOS and Windows devices.It is going to happen anyway…so
  • BYOD and Cloud bring IT options directly to the employeeNeed to make them smarter computing community
  • They can be managed!!Hybrid environment
  • Automating recurring IT tasksPatch UpdatesStandardization of ProcessesEveryone is always being tasked to do more with less. As complexity increases with systems, rules and regulations it becomes difficult to automate much of the daily tasks to ensure the overall health, wellness and security. Kaseya is all about automation, which can mean many things… one of which is applying one thing to many machines, Like Patch. Patch management example of automating deployment based on policy across all machines, handling file downloads centrally and dealing with reboots in a way that doesn’t impact users.By using a policy based approach to important tasks such as deployment and security we can ensure consistency of approach to minimize network and user impact. Auomated systems run the process directly on the machines so they can be done out of hours or even while users are working without disturbing them.Jonathan:How has a systems management solution like Kaseya allowed you to automate the management of deployment such as patches and everything that comes along with that like rebooting machines, or making sure the right machines get the right patches?
  • Automating recurring IT tasksPatch UpdatesStandardization of ProcessesEveryone is always being tasked to do more with less. As complexity increases with systems, rules and regulations it becomes difficult to automate much of the daily tasks to ensure the overall health, wellness and security. Kaseya is all about automation, which can mean many things… one of which is applying one thing to many machines, Like Patch. Patch management example of automating deployment based on policy across all machines, handling file downloads centrally and dealing with reboots in a way that doesn’t impact users.By using a policy based approach to important tasks such as deployment and security we can ensure consistency of approach to minimize network and user impact. Auomated systems run the process directly on the machines so they can be done out of hours or even while users are working without disturbing them.Jonathan:How has a systems management solution like Kaseya allowed you to automate the management of deployment such as patches and everything that comes along with that like rebooting machines, or making sure the right machines get the right patches?
  • Automating recurring IT tasksPatch UpdatesStandardization of ProcessesEveryone is always being tasked to do more with less. As complexity increases with systems, rules and regulations it becomes difficult to automate much of the daily tasks to ensure the overall health, wellness and security. Kaseya is all about automation, which can mean many things… one of which is applying one thing to many machines, Like Patch. Patch management example of automating deployment based on policy across all machines, handling file downloads centrally and dealing with reboots in a way that doesn’t impact users.By using a policy based approach to important tasks such as deployment and security we can ensure consistency of approach to minimize network and user impact. Auomated systems run the process directly on the machines so they can be done out of hours or even while users are working without disturbing them.Jonathan:How has a systems management solution like Kaseya allowed you to automate the management of deployment such as patches and everything that comes along with that like rebooting machines, or making sure the right machines get the right patches?
  • Needs to be cleaned up.
  • 10 Concepts That Are Sure to Impact IT Professionals in 2013

    1. 1. Meet our Speakers Jeff Keyes Alex BrandtITSM Specialist Vice President Kaseya Kaseya
    2. 2. Polling QuestionPlease select your answer using the WebEx polling tool.What problems do you experience from point solutions not being integrated (schedule, conflicting operations, user logins, separate servers, etc.)? NR
    3. 3. PointSolutionsare a thingof the past.
    4. 4. Polling QuestionPlease select your answer using the WebEx polling tool.What percentage of the machines you support are external to the corporate network?
    5. 5. DistributedNetworks:ManagingMachinesRegardlessof TheirLocation
    6. 6. The numberof devicesper personis growing.
    7. 7. BringYourOwnDevice(BYOD).
    8. 8. The cloudis hereto stay.
    9. 9. Polling QuestionPlease select your answer using the WebEx polling tool. From a security point of view, what percentage of the threats you’ve hadto deal with focus on the endpoint vs. the server?
    10. 10. Theendpoint isthe newtarget.
    11. 11. Theincreasingrole ofWindows 8.
    12. 12. Thedangerswithinsocialnetworksecurity.
    13. 13. Increasingemployeeknowledge.
    14. 14. Apple love.
    15. 15. The trick to successfully embracing these 10 concepts?Automated IT Systems Management
    16. 16. Core Principles DiscoverValidate Manage Automate www.kaseya.com
    17. 17. Consolidated Discovery N M A P Multiple Scan Methods www.kaseya.com
    18. 18. Good Practice100’s of Pre-Defined Views, Maintenance Routines and Policies• Device Views by Type – By OS Type/Ver – Exchange, SQL, IIS, etc• Maintenance Routines – PC and Server Maintenance• Monitor Sets – Application Events/Logs – Hardware Thresholds – Up/Down Faults – Servers, Database, Exchange and Domains – 3rd Party Backup, Security and Network Infrastructure www.kaseya.com
    19. 19. Unified Management Discover the Manage the Automate the State of IT State of IT State of IT • Systems • Scheduling • Reporting • Assets • Procedures • Dashboards • Mobile Devices • API/Messaging • Interactive Data Views • Network Devices IT Configuration Management Business Continuity• Remote Management • Image Deployment • Image Backup • File & Folder Backup• Software Deployment • Desktop Migration • Image Virtualization• Power Management • Mobile Device Management Asset Management Service Delivery• Network Discover & AD • Asset Management • Service Desk/Ticketing • Policy Compliance• Hardware/Software • Virtual Machine • Policy Management • Time Tracking Management • Service Billing Security Systems Monitoring• AntiVirus • Patch Management • Systems Checks & Alerts • Agent-less Monitoring• AntiMalware • Software Updates • Agent Monitoring • Log Monitoring • Enterprise Monitoring www.kaseya.com
    20. 20. www.kaseya.com
    21. 21. Our Vision“Providing Enterprise-Class IT Systems Management for Everybody” www.kaseya.com
    22. 22. Q&A & Final ThoughtsDiscover:Attend a solutionOverview:kaseya.com/ITdemoContact us:1 (877) 926-0001sales@kaseya.comLearn more:www.kaseya.com

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