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Facilitation skills
 

Facilitation skills

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Facilitation skills have a positive impact on meetings, negotiations and relationships, which are essential for better commissioning and performance management.

Facilitation skills have a positive impact on meetings, negotiations and relationships, which are essential for better commissioning and performance management.

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    Facilitation skills Facilitation skills Presentation Transcript

    • Facilitation skills Facilitation skills have a positive impact on meetings, negotiations and relationships, which are essential for better commissioning and performance management
    • • Confident, capable facilitators are an asset to any organisation • The role of a facilitator is to be “substantively neutral”. He or she “intervenes to help a group decide or be more effective by improving process and structure and ensure group members engage with one another” Carl Rogers, leading human-centred psychologist
    • • PCC offers training at two levels and courses can be attended separately or as a package • Level one introduces the concept of facilitation, explores the differences between facilitation, training and chairing, and allows delegates to learn some of the key techniques at the facilitator's disposal • It is suitable for those new to facilitation and those familiar with the concepts who need a refresher • Level two provides an opportunity for delegates to practice and experience their learning in a safe environment. It is a follow up for those who attended the introductory session, and for those wanting to improve their current facilitation skills and confidence • The training focuses on role play and learning from experience by giving delegates the chance to plan and facilitate a scenario and to feedback in the roles of a facilitator, co-facilitator and observer
    • Outcomes to expect from level one • An increased knowledge of role of facilitator • Better skills to contract for behaviours in a group • More able to deal with difficult people • Increased confidence to use facilitation skills to maximise meetings • Identify areas for personal development
    • Outcomes to expect from level two • Reinforced understanding of the benefits and principles of facilitation and group work • Practiced skills in a safe learning environment using role play, group work and observation • The opportunity to experience demonstration of facilitation skills and techniques • To reflect on group work and peer observation • Identify further areas for personal development.
    • Advantages of working in facilitated groups Productivity/group motivation, commitment and confidence. Roger Schwarz, organisational psychologist
    • Feedback from our participants I enjoyed the informal style of the workshop as I felt it encouraged more open discussion amongst of a group who were strangers prior to the session Educational, stimulating and fun I left feeling very positive and like I'd learnt something The skills being taught are very useful not just as a facilitator Great group dynamic - made a big difference to instruction and engagement in relevant topics
    • More feedback from our participants… Very relevant training, the trainer listened to what everyone want to get out of the training, and delivered it Very useful exercises and fruitful group discussions - thank you Good itinerary – moved swiftly, but there was good, dedicated focus on topics too Very powerful! I'll be a better facilitator and a better participant I really was a little sceptical about this but I shouldn't have been – it was great.
    • For further information To book or for details on dates and locations of next facilitation skills workshops: www.pccevents.co.uk Helen Ellis 07500 126618 helen.ellis@pcc.nhs.uk Carla Custons-Cole 07966 068311 carla.custons-cole@pcc.nhs.uk
    • For further information To book or for details on dates and locations of next facilitation skills workshops: www.pccevents.co.uk Helen Ellis 07500 126618 helen.ellis@pcc.nhs.uk Carla Custons-Cole 07966 068311 carla.custons-cole@pcc.nhs.uk