The Continuous Improvement Professional's Evolving Role: From Practitioner to Facilitator to Coach

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As we continue to peel back the layers of the onion and uncover what's *really* at the core of The Toyota Way, we've uncovered an entirely new development need for improvement professionals and leaders alike.

The key to establishing a continuous improvement culture is creating an organization of coaches and problem-solvers. In this webinar you will learn how to transition from the traditional role of "do-er" to that of facilitator and finally, to a skilled coach. No matter where you are on the spectrum, there's something for you in this webinar.

Specifically, you will learn:

• How "doing" for others violates Toyota's core principle of respect for people.
• The difference between facilitating and coaching.
• Traits and skills you need to be an effective coach.
• How to roll out a development program across your organization to accelerate transformation.

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  • Thank you for viewing. You may also be interested in my books: The Outstanding Organization (www.ksmartin.com/TOO), Metrics-Based Process Mapping (www.ksmartin.com/MBPM) and The Kaizen Event Planner (www.ksmartin.com/TKEP). To subscribe to my blog & newsletter: www.ksmartin.com/subscribe.
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