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Accompanying slides: http://slidesha.re/16cgXXD
To purchase the book: http://www.bit.ly/TOObk
Organizations who wish to become outstanding on all fronts often have areas of weakness that hold them back from achieving their goals.
In this webinar, Karen shares the assessment she created for measuring one's current state, shares how to set a target condition, and provides how-to's for bridging the gaps that exist.
Based on her Shingo prize-winning book, The Outstanding Organization, the assessment rates an organization's skill in operating with clarity, focus, discipline, and a fully engaged workforce--the fundamental behaviors required for excellence in any endeavor.
Participants received a link to the free assessment, which can be used to obtain a baseline and measure progress on the journey to "outstandingness."
Download the free assessment: http://www.ksmartin.com/the-outstanding-organization/