BBC IA junior programme 15 junior IAs since 2002 2 juniors in a team of 16, but 1st when team was only 3 currently hiring

15 junior IAs since 2002

2 juniors in a team of 16, but 1st when team was only 3

currently hiring

BBC is ordinary difficult recruitment market for everyone demand exceeds supply

difficult recruitment market for everyone

demand exceeds supply

Why the BBC is special public sector - can't compete on salary training has always been something we invest heavily in "Contributing to the development of the wider UK internet sector"

public sector - can't compete on salary

training has always been something we invest heavily in

"Contributing to the development of the wider UK internet sector"

Benefits for us very little competition for juniors built-in loyalty reduced salary bill train our way fresh ideas from academia enthusiasm

very little competition for juniors

built-in loyalty

reduced salary bill

train our way

fresh ideas from academia

enthusiasm

Finding people work experience other BBC teams contacts advertising on our website interview: short test & 1 hr interview

work experience

other BBC teams

contacts

advertising on our website

interview: short test & 1 hr interview

The role take notes in usability testing, help organise tests, prepare wireframes, sort out data for prototypes and tests, write up notes from workshops, taxonomy development, search and server log analysis, collecting screenshots for competitive reviews...

take notes in usability testing, help organise tests, prepare wireframes, sort out data for prototypes and tests, write up notes from workshops, taxonomy development, search and server log analysis, collecting screenshots for competitive reviews...

Training formal BBC training for soft skills (presenting, influencing, creative facilitation) peer training (card-sorting, usability testing) practical experience, reading

formal BBC training for soft skills (presenting, influencing, creative facilitation)

peer training (card-sorting, usability testing)

practical experience, reading

Promotion & retention 1 still junior 6 promoted, 1 is now a senior another 3 went directly into a different BBC career (editorial, product management, design) 1 left but returned to the team 4 left the BBC

1 still junior

6 promoted, 1 is now a senior

another 3 went directly into a different BBC career (editorial, product management, design)

1 left but returned to the team

4 left the BBC

Approach to promotion regular promotion opportunities needed. interview for all promotions

regular promotion opportunities needed.

interview for all promotions

Issues effort/investment career changers job title hanging onto them operational work reputation with ‘clients’

effort/investment

career changers

job title

hanging onto them

operational work

reputation with ‘clients’

Going forward 1 year programme, 3 month assignments 2 juniors 1 day per fortnight in training usability/user research, wireframes,/design, metadata/cms + one in interest area

1 year programme, 3 month assignments

2 juniors

1 day per fortnight in training

usability/user research, wireframes,/design, metadata/cms + one in interest area