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Web 2.0 in the Public Sector [Archive]
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Web 2.0 in the Public Sector [Archive]

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Presentation given at Managing Information in the Public Sector - The Future - Relaunching ALGIS. A joint LARIA/ALGIS seminar in London - Baden Powell House, London - Tuesday 18th November 2008

Presentation given at Managing Information in the Public Sector - The Future - Relaunching ALGIS. A joint LARIA/ALGIS seminar in London - Baden Powell House, London - Tuesday 18th November 2008

Please note: this presentation is over 2 years old and is an archive copy. It may still be of interest to you should you wish to see how we were using and searching electronic media in the past but please remember that some of the information it contains is now out of date.

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  • Web 2.0 in the public sector 6 June 2009 (c) Karen Blakeman 2008

Web 2.0 in the Public Sector [Archive] Web 2.0 in the Public Sector [Archive] Presentation Transcript

  • 6 June 2009 Karen Blakeman www.rba.co.uk Web 2 in the Public Sector Karen Blakeman RBA Information Services http://www.rba.co.uk/ blog: http://www.rba.co.uk/wordpress [email_address] Facebook: Karen Blakeman Twitter: karenblakeman Slideshare: http://www.slideshare.net/KarenBlakeman This work is licensed under a Creative Commons Attribution 3.0 License
  • What is Web 2.0 ?
    • A concept not a product
    • A way of thinking
    • A way of working
      • collaborative, social, sharing
      • reusing and mixing data, mashups
    • All sorts of technologies but….
    • .. don’t concentrate on the technologies – think about what you want to do with content and information
    • Examples:
      • blogs, RSS, wikis, Flickr, Facebook, MySpace, web based forums, email discussion lists, YouTube, Second Life……
    6 June 2009 Karen Blakeman www.rba.co.uk
  • Gartner hype curve 6 June 2009 Karen Blakeman www.rba.co.uk http://www.gartner.com/pages/story.php.id.8795.s.8.jsp View slide
  • Blogs
    • Instead of or in addition to a printed, emailed or static web based newsletter
      • Current awareness for staff, users, researchers and clients - “What’s new”
      • publicising new services/products, encourage feedback via comments
    • Marketing tool inside and outside of the organisation
    • CPD – recording professional development and reflective practice
    • Recording project development, discussions
    • Comments or “suggestions” box
    • Monitor blogs for information and competitor intelligence
    • Alternative publishing medium
    6 June 2009 Karen Blakeman www.rba.co.uk View slide
  • Blogging librarians
    • UK Library Blogs
      • http://uklibraryblogs.pbwiki.com/
    • Blogorama in Internet Resources Newsletter:
      • http://www.hw.ac.uk/libwww/irn/
    • LIS-Bloggers email discussion list
      • http://www.jiscmail.ac.uk/lists/LIS-BLOGGERS.html
    • British Librarian Bloggers | Google Groups
      • http://groups.google.com/group/britlibblogs
    6 June 2009 Karen Blakeman www.rba.co.uk
  • 6 June 2009 Karen Blakeman www.rba.co.uk
  • Bracknell Forest Council http://bfcwebdev.wordpress.com/ 6 June 2009 Karen Blakeman www.rba.co.uk
  • Blogs as sources of information
    • Blogs by industry gurus and experts are a good way of keeping up to date with what is happening in a sector
    • Look for the Blogroll of List of Links on a relevant blog
    • Google Blogsearch http://www.google.com/blogsearch
      • use advanced search to search within an individual blog
    • Ask http://www.ask.com/ – Blogs and feeds
    • Live Feeds search - http://search.live.com/feeds
    • Blog search engines and directories
      • http://www.technorati.com/
      • http://www.blogpulse.com/
    6 June 2009 Karen Blakeman www.rba.co.uk
  • Blogpulse Trends 6 June 2009 Karen Blakeman www.rba.co.uk Shows how often your search terms occur in postings – can compare up to three searches
  • Twitter
    • http://www.twitter.com/
    • Micro-blogging - 140 characters per ‘tweet’
    • What are people saying about you?
      • Oh dear!
    6 June 2009 Karen Blakeman www.rba.co.uk
  • Who is on Twitter? 6 June 2009 Karen Blakeman www.rba.co.uk
  • UK Government Twitterverse
    • http://davepress.net/2008/10/28/the-ukgovweb-twitterverse/
    6 June 2009 Karen Blakeman www.rba.co.uk
  • Searching Twitter and Tweets
    • How Companies Use Twitter to Bolster Their Brands - BusinessWeek
      • http://www.businessweek.com/technology/content/sep2008/tc2008095_320491.htm
    • Searching public tweets
      • http://www.twitterment.com/ - not reliable or comprehensive
      • http://www.tweetscan.com/ - not reliable or comprehensive
    • Searching tags and hashtags e.g. #ili2008
      • http://search.twitter.com/
      • http://www.hashtags.org/ - was dead for several months
      • http://www.twemes.com/ - delayed reporting on tweets but includes tagged Flickr photos and del.icio.us bookmarks
    6 June 2009 Karen Blakeman www.rba.co.uk
  • Twemes – http://twemes.com/ 6 June 2009 Karen Blakeman www.rba.co.uk
  • http://search.twitter.com/ 6 June 2009 Karen Blakeman www.rba.co.uk
  • Wikis
    • wiki-wiki – Hawaiian meaning quick
    • First wiki was the WikiWikiWeb, Ward Cunningham 1995
    • A collaborative web application that allows users to easily add and edit content
    • Can be used for
      • developing documentation
      • course content
      • project management
      • developing a conference programme and proceedings
      • Helpdesk tool
    • History keeps a record of the changes and different versions of the documents
    6 June 2009 Karen Blakeman www.rba.co.uk
  • Conference proceedings
    • Inspiring the iGeneration
    • http://inspiringtheigeneration.wetpaint.com/
    6 June 2009 Karen Blakeman www.rba.co.uk
  • Helpdesk tool
    • “ We are experimenting with a small scale wiki tool to help us with internal communication within a large Learner Support team. In an effort to cut down on e-mails and go some way towards 'centralising' and organising (mostly short term) information needed to serve students across a range of service points. The wiki is updated daily/hourly/as required with any information thought important to the team. We would be very interested to see if anyone is doing something similar and to hear what kind of results you are having” Paula Fitzpatrick Learner Support Team University of Northumbria
    6 June 2009 Karen Blakeman www.rba.co.uk
  • RSS in Plain English
    • http://www.commoncraft.com/rss_plain_english
    • or on http://www.youtube.com/watch?v=0klgLsSxGsU
    6 June 2009 Karen Blakeman www.rba.co.uk
  • Share and move ‘stuff’ around
    • From one application to another, one service to another, one site to another
      • RSS
      • APIs
      • Widgets
      • Gizmos
      • Flakes
      • ‘ Stuff’
    6 June 2009 Karen Blakeman www.rba.co.uk
  • Pageflakes
    • http://www.pageflakes.com/
      • UKeiG
        • http://www.pageflakes.com/ukeig1
      • East Lothian Libraries
        • http://www.pageflakes.com/libraries0/17137920/
      • Dublin City Public Libraries
        • http://www.pageflakes.com/dublincitypubliclibraries/
    • How to set up a Pageflakes page(s)
      • http://davepress.net/screencasts/pageflakes.swf
    6 June 2009 Karen Blakeman www.rba.co.uk
  • Pageflakes - UKeiG http://www.pageflakes.com/ukeig1 6 June 2009 Karen Blakeman www.rba.co.uk
  • Pageflakes – Dublin City Libraries http://www.pageflakes.com/dublincitypubliclibraries/ 6 June 2009 Karen Blakeman www.rba.co.uk
  • Flickr
    • http://www.flickr.com/
    • Owned by Yahoo!
    • Share photos with selected individuals or make public
    • Put photos of your organisation’s events on Flickr
      • promote your department, information centre, organisation
      • direct journalists to your ‘album’ when they ask for photos to accompany articles about you
      • make sure you tag and describe them
      • organise into sets
      • decide on copyright and Creative Commons licenses
    • http://www.flickr.com/photos/warwickdistrictcouncil/
    • http://www.flickr.com/groups/bracknellforest/
    6 June 2009 Karen Blakeman www.rba.co.uk
  • 6 June 2009 Karen Blakeman www.rba.co.uk
  • Slideshare, authorSTREAM
    • Share presentations
    • Include an accompanying commentary
    • Keep private, share with selected people, or make public
    • Slideshare does not keep animations and embedded links, authorSTREAM does
    • Slideshare
      • http://www.slideshare.net/
    • authorSTREAM (can also convert to iPod and video for YouTube)
      • http://www.authorstream.com/
    • Embed Slideshare and authorSTREAM in your blog, web site, Facebook profile, start page ……..
    6 June 2009 Karen Blakeman www.rba.co.uk
  • Slideshare 6 June 2009 Karen Blakeman www.rba.co.uk Identify a relevant presentation and Slideshare will try and find similar types of presentation
  • YouTube
    • http://www.youtube.com/
    • Owned by Google
    • Videos of varying content and quality
      • news broadcasts
      • ‘ how to’ videos, ‘fan’ videos, corporate broadcasts
      • promo’s, advertising campaigns
      • The Queen has a YouTube channel!
        • http://www.youtube.com/user/TheRoyalChannel
    • Can be simple, short demos, “how to” presentations or information on your services e.g. Birmingham BestforBusiness
      • http://www.youtube.com/watch?v=XXs1scj9Xx4
    • Embed YouTube videos in your blog, Facebook page, start page, web site etc.
    6 June 2009 Karen Blakeman www.rba.co.uk
  • BestforBusiness Birmingham 6 June 2009 Karen Blakeman www.rba.co.uk http://www.youtube.com/watch?v=XXs1scj9Xx4
  • Promos for events
    • Embed in:
      • Facebook
      • web site
      • blog
      • start pages
      • etc. etc.
    6 June 2009 Karen Blakeman www.rba.co.uk
  • Facebook.com – Bracknell Forest Council
    • http://www.facebook.com/pages/Bracknell-Forest-Council/29278413041?ref=ts
    6 June 2009 Karen Blakeman www.rba.co.uk
  • Bracknell Forest Council -xpresionz 6 June 2009 Karen Blakeman www.rba.co.uk
  • Second Life - ? 6 June 2009 Karen Blakeman www.rba.co.uk
  • And finally….. to encourage you in your Web 2 endeavours, a short motivational video 6 June 2009 Karen Blakeman www.rba.co.uk http://www.youtube.com/watch?v=I6IQ_FOCE6I