Business Information: key web resources

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Workshop held in London on 17th May 2012, organised by TFPL and presented by Karen Blakeman

Workshop held in London on 17th May 2012, organised by TFPL and presented by Karen Blakeman

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  • 28/05/12 (c) Karen Blakeman 2012
  • Advanced Internet Search Strategies 28 May 2012 (c) Karen Blakeman 2010
  • 28/05/12 (c) Karen Blakeman 2011
  • 28/05/12 (c) Karen Blakeman 2011
  • 28/05/12 (c) Karen Blakeman 2011
  • 28/05/12 (c) Karen Blakeman 2011
  • Advanced Internet Search Strategies 28 May 2012 (c) Karen Blakeman 2012
  • 28/05/12 (c) Karen Blakeman 2011

Transcript

  • 1. Business Information: key web resources TFPL, London, 17th May 2012 Karen.Blakeman@rba.co.uk twitter.com/karenblakeman http://www.rba.co.uk/ Business Sources www.rba.co.uk/sources/ Presentation available at: http://www.rba.co.uk/bi/
  • 2. Recommended readingBusiness Information Sources:A Beginners Guide(Paperback) by ChristineOHarePublisher: Facet Publishing(18 Mar 2007)ISBN-10:1856046036ISBN-13: 978-1856046039Much of the content is stillrelevant28/05/12 www.rba.co.uk 2
  • 3. What is business information? Companies competitors, suppliers, customers, potential partner, potential employer, joint venture, takeover target, investment Industry sectors Markets Legal and regulatory environment News, social media, rumour, gossip Anything that is needed to conduct business28/05/12 www.rba.co.uk 3
  • 4. Why not just Google?Content of many business resources not searched by Google,Bing etc. - information held in databases - may be password protected even if free - priced services not accessible to most search enginesBest source of information may be way down your results listGoogle personalises and “tailors” content depending on yourlocation, computer, browser, past searches, your socialnetwork.... and anything else it can think ofCan be more effective to go direct to relevant starting points andknown sites28/05/12 www.rba.co.uk 4
  • 5. Use more than GoogleThe Disruptive Searcher (Sanity checking Googlehttp://disruptivesearcher.wordpress.com/2012/02/27/sanity-checking-g) “if I hadn’t searched across more than Google for data on a small, new company that I was asked to research recently, I would have missed out on some very significant information that Google just wasn’t showing me.”Others to consider: Bing (http://www.bing.com/), DuckDuckGo (http://duckduckgo.com/), Blekko (http://blekko.com, Dogpile (http://www.dogpile.com/) (combines results from Google, Bingand Yahoo), Million short (http://www.millionshort.com/)28/05/12 www.rba.co.uk 5
  • 6. General starting pointsBusiness Sources on the Net http://www.rba.co.uk/sources/BL - Business Essentials on the Web – http://bl-business-essentials.wikispaces.com/ – “a one-stop shop for website listings for entrepreneurs and SMEs, covering topics such as ‘business planning’, ‘grants and finance’, ‘marketing and PR’ as well as industry specific pages.”British Library Business & IP Centre in London Industry guides - http://www.bl.uk/bipc/dbandpubs/Industry%20guides/industry.htmlSCOTBIS (Scottish Business Information Service) – http://scotbis.nls.uk/Biznar – federated search – http://biznar.com/Buslib-L – discussion list for business librarians and researchers – http://list1.ucc.nau.edu/archives/buslib-l.html – FAQs at https://sites.google.com/site/busliblistserv/28/05/12 www.rba.co.uk 6
  • 7. Social media and professional networks Where people and organisations share, discuss, comment and ask questions It is where the conversations are happening It is where a lot of marketing takes place Use for research, competitor intelligence, reputation monitoring Google, Bing and Blekko automatically incorporate social and professional networks, blogs, Twitter etc in results28/05/12 www.rba.co.uk 7
  • 8. Free vs. FeeFree FeeBasic company information, Full company accounts, historicalcontact details, search for data, search by multiple criteria,companies by name/number one analysis and report featuresat a time, simple print outAnonymous statistics, total Detailed market share bymarket/industry figures company name, product/brandCurrent news - free text Indexed content, easier to searchsearching, many key industry for historical information by eventpublications not free, difficult to type, more flexible search andfocus search print optionsMay be limited in coverage, time More likely to be comprehensivespan and have more extensive archives28/05/12 www.rba.co.uk 8
  • 9. Company informationOwnership, structure, accounts, activities, newsAvailability depends on – type of company • sole trader • partnership • “privately” owned • limited liability e.g. Ltd, LLP • companies with publicly traded shares e.g. PLC – business size (large, medium, small) – country • state or region within the country28/05/12 www.rba.co.uk 9
  • 10. UK Companies Act 2006Some of the main changes: – memorandum of association now only needs to state that the founders of the company wish to form a limited company – directors no longer need to apply to withhold their private address, for example if they believe they may be targeted by activists. Can now choose to supply a “service address” – requirement to have a company secretary removedUK Companies House – http://www.companieshouse.gov.uk/ – details of registration and filing requirements – examples of documents – search for companies for free, some information free, accounts and other documents priced – free Disqualified Directors search28/05/12 www.rba.co.uk 10
  • 11. ExemptionsFor UK small and medium sized enterprisesMay prepare and file abbreviated accountsMust fulfil at least two of the following conditions to qualify Small Medium Turnover not exceeding £6.5m £25.9m Assets/balance sheet not £3.26m £12.9m exceeding Average number of employees 50 250Exemptions not available to public companies, banking, insurance or shipping companies28/05/12 www.rba.co.uk 11
  • 12. UK filing requirements Small Medium Large companies companies companies Balance sheet Abbreviated Full balance Full balance balance sheet sheet sheet signed by a with notes Director Profit and loss Not required Abbreviated profit Full profit and and loss account loss account Turnover Not required Not required Required Auditor report Special auditor Special auditor Required and report if required report signed by an auditor Director report Not required Required Required and signed by an officer of the company Notes to the Not required Required Required accounts28/05/12 www.rba.co.uk 12
  • 13. UK Companies House – http://www.companieshouse.gov.uk/ – free, subscription, and document pay per view options – documents £1 each28/05/12 www.rba.co.uk 13
  • 14. Company documentsCompanies House charges £1per document and there canbe lots of them, need todecide which ones you reallyneedThe list of companydocuments may be all youneed to seeCredit reports may be moreuseful, usually include anyCCJs (County CourtJudgments) 28/05/12 www.rba.co.uk 14
  • 15. Company Check http://companycheck.co.uk/ UK companies Uses Companies House data Provides 6 years of figures and graphs for Cash at Bank, Net Worth, Total Liabilities and Total Current Liabilities free of charge Login with Facebook or Google+ account to see financial data as figures Monitor company for financial changes and when new accounts are filed – email alerts (free) Lists directors of a company – links through to Company Director Check – http://company-director-check.co.uk/index.php – can see past and present directorships for a person28/05/12 www.rba.co.uk 15
  • 16. http://companycheck.co.uk/28/05/12 www.rba.co.uk 16
  • 17. http://company-director-check.co.uk/28/05/12 www.rba.co.uk 17
  • 18. Bizzyhttp://bizzy.co.uk/Uses Companies House DataAlso some free information on European companiesFree credit rating displayed for companies with a score of more than 30 (free registration and sign-in required).Lists directors for all companies plus other companies of which they are a director (but not for small companies)For larger companies lists peers and industry competitorsSupplies official documents and credit reports for a fee28/05/12 www.rba.co.uk 18
  • 19. D&B Small Business Centrehttp://www.do-business.net/sbcSignificant events since last analysisUse as indication of potential problems e.g. CCJs (County Court Judgments)28/05/12 www.rba.co.uk 19
  • 20. Official company information – other countriesLists of official company registers – Official Company Registers • http://www.rba.co.uk/sources/registers.htm – Company registration around the world • http://www.commercial-register.sg.ch/home/worldwide.html – Companies House Links • http://www.companieshouse.gov.uk/links/introduction.shtml#regUS – listed companies – SEC Edgar IDEA – Interactive Date Electronic Applications http://www.sec.gov/edgar.shtmlCanada - listed companies – SEDAR http://www.sedar.com/28/05/12 www.rba.co.uk 20
  • 21. European Business RegisterGateway to official company information in 23 European countries – www.ebr.orgUK distributer is GBRDirect – http://www.gbrdirect.co.uk/Priced service 28/05/12 www.rba.co.uk 21
  • 22. 7sidehttp://www.7side.co.uk/Priced serviceUK companies and documents, directors information, insolvency reportsCredit reportsInternational registry and documents service – 1 hour registry and documents service www.7side.co.uk/moreinfo/International_Registry_and_Documents_Se – translation service available – have agents "on the ground", can quickly tell you what is available in that country and what may not be available28/05/12 www.rba.co.uk 22
  • 23. Skyminderwww.skyminder.comPulls together company information from a variety of sourcesfrom across the worldRegistration required, free to search but many documents arepriced28/05/12 www.rba.co.uk 23
  • 24. Company financials - selection of priced services7 side – http://www.7side.co.uk/Bureau van Dijk (BvD) http://www.bvdinfo.com/Corpfin http://www.companyquery.com/Dun and Bradstreet http://www.dnb.co.uk/Factiva http://www.factiva.com/Hoovers http://www.hoovers.com/ISI Emerging Markets Research, News, M&A, Statistics, Economic Indicators, Islamic Finance http://www.securities.com/LexisNexis http://www.lexisnexis.com/Perfect Information - http://www.perfectinfo.com/Skyminder - http://www.skyminder.com/Thomson Reuters - http://thomsonreuters.com/28/05/12 www.rba.co.uk 24
  • 25. Other resourcesInvestEgate – http://www.investegate.co.uk/ – comprehensive source of announcements from UK quoted companies, customised email alerts availableOpencorporates – http://opencorporates.com/Wikinvest - Investing Wiki with Research about Companies, Investment Concepts – http://www.wikinvest.com/ – as with all wikis treat with caution but has some good information – can be useful for background on industries as well as companies28/05/12 www.rba.co.uk 25
  • 26. Examples of problem areas for the researcherSwitzerland – only banks, insurance companies and companies traded on the Swiss stock exchange are required to provide financial statementsCayman Islands – “The Registrar of Companies can only release the name and type of company, its date of registration, the address of the registered office and the company’s status. Disclosing any other information is prohibited unless requested by a law enforcement agency.”British Virgin Islands – “A company is not required to file its register of directors, register of members, register of charges or an annual return with the BVI Registrar of Corporate Affairs.”28/05/12 www.rba.co.uk 26
  • 27. Databases for information on smaller companiesConfirm contact details using telephone directories – http://www.teldir.com/BvD Mint Free Directory search – http://www.bvdinfo.com/ – only basic contact details free of charge, additional information pricedDirectories such as – Applegate http://www.applegate.co.uk/ – Europages http://www.europages.com/ – solusource http://www.solusource.com/ – Kompass http://www.kompass.com/ – see also the list of directories at “Company and Telephone Directories” http://www.rba.co.uk/sources/directs.htm28/05/12 www.rba.co.uk 27
  • 28. Databases for information on smaller companiesFITA – http://www.fita.org/ and select Really Useful Links from the left hand menu and then Business Directories and Trade InformationImport/export directories – Sometimes have more information about small companies than official company registers • size, number of employees and turnover • contact names e.g. marketing director, sales director, export director • export markets, sectors/products exported – Search using export directory combined with country and/or industry sector • e.g. export directory switzerland28/05/12 www.rba.co.uk 28
  • 29. Publicly traded companies – share pricesFree – current share prices delayed by 15-30 minutes – real-time prices if you have a share dealing account with a broker e.g. TD Waterhouse (http://www.tddirectinvesting.co.uk/) – only cover companies currently listed on the exchange – some historical data as charts or figures (e.g. Yahoo Finance and Google Finance) – Yahoo and Google cover major stock markets – go direct to the stock exchange web sitePriced – for more detailed analysis – full historical data – stocks no longer traded or merged with another company28/05/12 www.rba.co.uk 29
  • 30. Share pricesYahoo Finance (major stock markets only) – http://uk.finance.yahoo.com/Google finance (US, UK, Canada, some European stock markets, Australia, Hong Kong, China) – http://www.google.co.uk/finance – http://www.google.com/financeFT.com – Markets, Equities sectionGo direct to the stock market site – RBA Stock Markets and Share Price Information – http://www.rba.co.uk/sources/stocks.htmPriced services – FT, Reuters, DataStream, Bloomberg28/05/12 www.rba.co.uk 30
  • 31. Yahoo Finance28/05/12 www.rba.co.uk 31
  • 32. Google Finance28/05/12 www.rba.co.uk 32
  • 33. Historical annual reports – SCoRehttp://www.score.ac.uk/SCoRe (Search Company Reports)Catalogue of printed company reports, both current and historic, held in UK librariesLibraries that hold copies of the reports are listed together with the earliest and latest years of a collection’s holdingsA good place to pick up clues on past corporate relationships28/05/12 www.rba.co.uk 33
  • 34. Types of companies & company formationsCorporateInformation.com - Company Extensions and SecurityIdentifiers – http://www.corporateinformation.com/Company-Extensions-Security-IdTypes of business entity – Wikipedia – http://en.wikipedia.org/wiki/Types_of_business_entityCompany Formation Survey – http://www.offshoreinvestment.com/Doing Business - Measuring Business Regulations - World BankGroup – http://www.doingbusiness.org/28/05/12 www.rba.co.uk 34
  • 35. Mailing listsRBA Direct Marketing – http://www.rba.co.uk/sources/marketing.htmMarketingFile.com – http://www.marketingfile.com – wide range of mailing lists – free searching of lists – can test out a list by selecting first 50, 100 etc. results – pay as you go – Help desk very good at pointing you in the right direction28/05/12 www.rba.co.uk 35
  • 36. Mergers and Acquisitions (M&A)Search free news on the web (e.g. http://news.google.co.uk/)using keywordsDetailed information on rumours, deals in progress andcompleted deals usually pricedMergers and Acquisitions – http://www.rba.co.uk/sources/manda.htmBvD’s Mergers and Acquisitions Portal – http://www.mandaportal.com/ – news, features, summaries and basic deal information are free of charge – free reports reviewing recent activity in M&A – free reports discussing industry sectors where there is increased activity – links into the Zephyr database – full reports on deals are priced.28/05/12 www.rba.co.uk 36
  • 37. Mergers and Acquisitions Portalhttp://www.mandaportal.com/28/05/12 www.rba.co.uk 37
  • 38. LinkedIn.com28 May 2012 Karen Blakeman www.rba.co.uk 38
  • 39. LinkedIn.com28/05/12 www.rba.co.uk 39
  • 40. More on searching LinkedInBoolean Black Belt-Sourcing/Recruiting http://www.booleanblackbelt.com/Mary Ellen Bates Ten Top Tips for Searching LinkedIn http://www.batesinfo.com/meb123/index.html PDF http://www.batesinfo.com/extras/assets/linkedin.pdf28/05/12 www.rba.co.uk 40
  • 41. Statistics and industry dataFree – government statistics – industry overviews – executive summaries – press releases – trade press - possiblyPriced for – industry specific market shares – named companies – brand names – detailed rankingsWhen carrying out research often have to use data from different sources28/05/12 www.rba.co.uk 41
  • 42. Bits and pieces from everywhere?Is there a problem?Not necessarily but – must be aware of the context • why and how was the original research conducted • what sources were used • when was the data gathered – free resources may take information out of context • press releases and news articles focus on single issues • background and methodology often missing • may be several times removed from original research or data collectionMultiple free sources are often used to build a picture of a market piece by pieceNot comparing like with like28/05/12 www.rba.co.uk 42
  • 43. Statistics and industry dataUse advanced search options to limit your search to file types orformat: – pdf or doc/docx for government or industry/market reports – xls/xlsx for data and statistics – ppt /pptx or pdf for presentationsSearch in both Google and Bing for a comprehensive searchLooking for experts on a topic, presentations, generalbackground on a subject, information on an organisation? – advanced search ppt or pdf format – Slideshare http://www.slideshare.net/28/05/12 www.rba.co.uk 43
  • 44. Slideshare.net Search: biofuels UK public transport28/05/12 www.rba.co.uk 44
  • 45. Industry data and market researchGoogle Numeric range search – can be weights, distances, years, prices – use Advanced Search screen – or the search box on the Google home page – search term(s) first value..second value unit of measurementExamples: – beer per capita consumption uk 2008..2010 – TV advertising spend forecasts 2012..202028/05/12 www.rba.co.uk 45
  • 46. Starting points for statisticsStatistics Sources – http://www.rba.co.uk/sources/stats.htmOfficial Statistics on the Web – http://www.offstats.auckland.ac.nzUK Official Statistics – http://www.statistics.gov.uk/ – often get better results by running a Google advanced site searchWelsh Assembly Government StatsWales – http://statswales.wales.gov.uk/SCOTBIS (Scottish Business Information Service) – http://scotbis.nls.uk/British Library Business & IP Centre – http://www.bl.uk/bipc/28/05/12 www.rba.co.uk 46
  • 47. http://www.offstats.auckland.ac.nz/28/05/12 www.rba.co.uk 47
  • 48. UK Official Statisticshttp://www.statistics.gov.uk/28/05/12 www.rba.co.uk 48
  • 49. http://statswales.wales.gov.uk/28/05/12 www.rba.co.uk 49
  • 50. Opening up government datahttp://data.gov.uk/28/05/12 www.rba.co.uk 50
  • 51. Guardian Data Storehttp://www.guardian.co.uk/dataData and analysis on topics that are in the newsLinks to the original datasets are provided 28/05/12 www.rba.co.uk 51
  • 52. Guardian world government datahttp://www.guardian.co.uk/world-government-data 28/05/12 www.rba.co.uk 52
  • 53. Zanranhttp://www.zanran.com/Zanran – a new data search engine – http://awareci.wordpress.com/2011/04/21/zanran-a-new-data-search-engin28/05/12 www.rba.co.uk 53
  • 54. Open Data Directoryhttp://open.mflask.com/28/05/12 www.rba.co.uk 54
  • 55. Google Public Data Explorerhttp://www.google.com/publicdata/One of Googles best kept secrets!28/05/12 www.rba.co.uk 55
  • 56. UK Trade & Investment http://www.ukti.gov.uk/28/05/12 www.rba.co.uk 56
  • 57. Business Essentials on the Web - Industrieshttp://bl-business-essentials.wikispaces.com/IndustriesSee alsohttp://www.bl.uk/bipc/dbandpubs/Industry%20guides/industry.html28/05/12 www.rba.co.uk 57
  • 58. Finding market research - aggregatorsPull together reports from many publishers and make themsearchable through a single interfaceCan purchase reports through the one serviceAggregators may not be comprehensive – many publishers embargo reports for weeks or months – many publishers withhold reports from aggregators – check the publisher’s own web site or email them to see if there is additional or more recent research available – may get a better deal by going to the publisher direct – use aggregators as an index to see who is publishing on your topic28/05/12 www.rba.co.uk 58
  • 59. Examples of aggregatorsAlacrastore – http://www.alacrastore.com/ISI Emerging Markets – http://www.securities.com/Marketresearch.com – http://www.marketresearch.com/Mindbranch – http://www.mindbranch.com/Report Buyer – http://www.reportbuyer.com/Research and Markets – http://www.researchandmarkets.com/28/05/12 www.rba.co.uk 59
  • 60. ExerciseWhat information do you need to assess the usefulness ofthis story? “40% surveyed say Belgium makes the best chocolateSwitzerland comes 2nd and the UK gets only 11% of the vote” UK Belgium Switzerland
  • 61. NewsMost newspapers and magazines are on the webFree services – may not be complete publication – may not have archives – search facilities may be limited – print stories one by oneMany news and trade press titles are free but some are pricedOfficial company press releases‘Listed’ companies – major news, developments and changes affecting their operations have to reported to shareholders via the stock exchange announcements for example UK Regulatory News Service – Various sources e.g. FE InvestEgate | Company Announcements http://www.investegate.co.uk/28/05/12 www.rba.co.uk 61
  • 62. NewsFor tracking down individual newspapers – http://www.abyznewslinks.com/ – http://www.kidon.com/media-link/index.phpGoogle News – latest free news usually 30 days – advanced search options limited and not always reliable – no source list and sources frequently change – key industry publications may not be included and definitely not included if subscription – older and Archive News may be pricedUse Google news and web search to identify specialist news portals or aggregators for your subject and monitor those direct28/05/12 www.rba.co.uk 62
  • 63. Google News Archive28/05/12 www.rba.co.uk 63
  • 64. Google can seriously damage your newsExperiment by Mary Ellen BatesIs Google really filtering my news? - Librarian of Fortune – http://www.librarianoffortune.com/librarian_of_fortune/2011/09/is-google-reGoogle can seriously damage your news – http://www.rba.co.uk/wordpress/2011/09/03/google-can-seriously-damage-Highlights – 1 story appeared in more than 90% of the search results, another in 70%. Of the remaining 14 stories none were seen by more than 30% of the searchers and most were seen by less than15% of the searchers – More than a quarter of the stories showed up in only one searcher’s results – Almost one in five searchers saw a story that no one else saw – Only 12% of searchers saw the same three stories in the same order28/05/12 www.rba.co.uk 64
  • 65. Silobreakerhttp://www.silobreaker.comVovers free resources: news, blogs, video, imagesGeographical location of stories, people, networksUse as a starting point for in depth research 28/05/12 www.rba.co.uk 65
  • 66. Priced servicesThe Times and Sunday Times – http://www.thetimes.co.uk/ http://www.thesundaytimes.co.uk/Financial Times (priced for full access) – http://www.ft.com/ – £5.19/week for standard subscription – £6.79/week for premium subscription (includes mobile news reader & Lex)LexisNexis – http://www.lexisnexis.com/ – subscription service, prices on applicationFactiva – http://www.factiva.com/ – subscription service, prices on application – also a pay as you go option28/05/12 www.rba.co.uk 66
  • 67. Google Video Not the same as Youtube28/05/12 www.rba.co.uk 67
  • 68. Video Bing Videos YouTube Vimeo.com DailyMotion.com Blinkx - http://www.blinkx.com/28 May 2012 Karen Blakeman www.rba.co.uk 68
  • 69. FacebookBusiness and commercial pages now allowed on FacebookOvert promotion and market researchCompetitive intelligenceHow are companies using it?"Anti" groups and pages28/05/12 www.rba.co.uk 69
  • 70. Blogs and TwitterMany experts, academics, researchers, industry gurus haveactive blogsGreat way to tap into expert knowledge especially with new andinnovative technologies and industriesEssential for competitive intelligence and reputation monitoringBut Twitter limited to current data & selected networksTwitter up to the minute but skewed view of what is happeningBlogs – http://www.google.com/blogsearch/ or use the Blogsoption in the menu on the left hand side of your results page28/05/12 www.rba.co.uk 70
  • 71. Topsy.com – web realtime search28/05/12 www.rba.co.uk 71
  • 72. SocialMention.com (rather erratic and slow but worthinvestigating)28/05/12 www.rba.co.uk 72
  • 73. whostalkin.com28/05/12 www.rba.co.uk 73
  • 74. Icerocket.com28/05/12 www.rba.co.uk 74
  • 75. Paper.li - create your own newspaper28/05/12 www.rba.co.uk 75
  • 76. Paper.li – individual Twitterstreamhttp://paper.li/karenblakeman28/05/12 www.rba.co.uk 76
  • 77. Paper.li – keywordhttp://paper.li/karenblakeman/132144761428/05/12 www.rba.co.uk 77
  • 78. Paper.li – company namehttp://paper.li/karenblakeman/132128841328/05/12 www.rba.co.uk 78
  • 79. Keeping up to dateBUSLIB-L – business information email discussion list – http://list1.ucc.nau.edu/archives/buslib-l.htmlScottish Business Information Service http://scotbis.nls.uk/ – Twitter alerts @ScottishBIS – can also set up RSS alerts under What’s NewKaren Blakeman’s Blog – http://www.rba.co.uk/wordpress/Arthur Weiss – Find It Out: Research secrets and more! – http://www.finditout.co.uk/28 May 2012 Karen Blakeman www.rba.co.uk 79