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Objective of a “Winning”
Plan

          Create a business that
      provides potential customers
 a better (value - price) proposition
            than competitors
 while managing costs and expenses
  so as to make profits (earnings)

                                        1
Writing a winning business
plan (Part I)
   Uses of plan
   Important characteristics
   Turn-offs and turn-ons
   Investor criteria
   Questions answered by plan
   Research before writing
   Elements and outline of business plan
   Executive summary
                                    2
Uses of business plan
                  Game plan for
                   company
                  Raising capital
                  Document for
                   credibility with
                   vendors, customers
                  Operations plan
                  Performance
                   measurement

                          3
Essential characteristics
   Most important: succinct
   Length: 30 pp + financials + appendix
   1st draft: write too much, then pare down
   Eliminate work for reader
   Stand out from the crowd
   Legal issue: disclose all material info
   Note: INVESTOR LOOKS FOR KEYS TO
    SUCCESS

                                    4
Differentiate your plan
   Most business plans
    seen by investors
    and bankers are
    pathetic

   An outstanding
    business plan is a
    great differentiator


                           5
Investor/banker turn-offs
   “Pre-packaged” plan
   Product/service/technology orientation
   Insufficient research of market
   Insufficient knowledge of competition
   Unrealistic financial projections
   Failure to examine risks
   Unreasonable valuation
   Spelling, grammar, arithmetic errors
                                     6
Investor/banker turn-ons
   Executive summary compelling reader to study plan
   Market opportunity that gives company distinct
    competitive advantage
   Evidence of market acceptance
   Proprietary position
   Management team which can execute
   Producible and saleable product
   Reasonable valuation
   Achievable/believable projections – satisfying investor
    ROI expectations

                                           7
Key questions answered by a
winning business plan
   What need will you satisfy and how
    large is that need?
   How will you satisfy that need, and how
    will you make money doing it?
   What are the prospects for success?
   What do you need to do it?
   What’s in it for the investor?

                                8
Research before writing (1)
   What can company become in short and long
    runs?
   Why does opportunity exist? How long will it
    last?
   Is there a bullet proof business model?
   Who will be the first customer; why will
    customer buy; how many will he buy?
   Why and how will company withstand
    competition?

                                    9
Research before writing (2)
   What are three most important assumptions
    on which success is based? How to test
    them?
   What is upside potential and downside risk?
   What has to happen to reach cash flow
    break-even?
   How sensitive are projections to key
    assumptions?

                                    10
Vision
   An informed and forward-looking
    statement of purpose defining the long-
    term destiny of the company




                                 11
Mission statement
   More complete description of
    company’s goals and
    customers, incorporating
    vision statement


                        12
Value proposition
   The monetary worth of the benefits a
    customer pays for a product or service
   Five key values:
       Product
       Price
       Access
       Service
       Experience

                                13
Business model
   Description of the business and how it
    will work economically; set of planned
    assumptions about how a company will
    create value for all its stakeholders
   Elements:
       Customer selection
       Value proposition
       Differentiation and control
       Scope of product and activities

                                          14
Stuck? Write a “mini-plan”
first
   Two-page plan which answers:
       What is concept?
       How will you market it?
       How much will it cost to produce/deliver?
       What will happen when sales begin?
   Write down assumptions
   Test assumptions
   Give yourself time to discover mistakes
                                       15
Elements of business plan (1)
   Executive summary
   Opportunity: quality, growth potential
   Vision: mission, objective, core concept
   Product/service: value proposition, business model
   Context: industry, timeliness, regulations
   Strategy: entry, marketing, operations, market
    analysis
   Organization: structure, culture, talent



                                          16
Elements of business plan (2)
   Entrepreneurial team: capabilities, commitment
   Financial plan: assumptions, cash flow, P&L
   Required resources: financial, physical, human
   Uncertainties and risks
   Financial return: ROI
   Harvest: return of cash to investors, founders, and
    employees




                                           17
Outline of winning business
plan (1)
   Cover/title page
   Executive summary
   Tables of contents, illustrations, tables
   I. Company description
   II. Products and/or services
   III. Market description
   IV. Competition
   V. Marketing strategy
                                       18
Outline of winning business
plan (2)
   VI. Management team, organization, staffing,
    facilities
   VII. Financial plan
   VIII.Investment and ownership
   IX. Critical risks
   Appendices (separately bound)



                                    19
Executive summary (1)
   Most important part of plan!!!
   Assume five-minute reader
   Therefore, 3-4 pages long
   Standalone “mini-plan”

   Most critical paragraphs:
       The pain
       How the pain is going to be cured

                                            20
Executive summary (2)
1.   Purpose of plan
2.   Summary description of business
3.   Opportunity/pain and strategy
4.   Market analysis
5.   R&D and production plans
6.   Management team
7.   Financial summary
                              21
Executive summary (3)
       1. Purpose of plan
         Attract investors/bankers or internal tool
         What’s in it for investor/banker
         “Credibility-builders” (customers…)
       2. Summary description of business
         One-sentence description
         Needs to be satisfied – the pain
         How needs will be satisfied

                                        22
Executive summary (3)
       3. Opportunity and strategy
         Marketing and sales strategies
         Distinctive advantage
       4. Market analysis
         Target market
         Size, demographics, growth rate
         Market trends

                                      23
Executive summary (4)
   5. R&D and production plans
       Current status and milestones
       Proprietary status
   6. Management team
       Founders, key people, board members
       Relevant experience



                                        24
Executive summary (5)
   7. Financial summary
       Capitalization table
       Prior funding and valuations
       Required current funding and use of funds
       Summarized actual and pro forma
        financials for 5 years (annualized):
         
             P&L: revenues, net income
         
             Cash flow: cash position at each year-end

                                             25
Writing a winning business
plan (Part II)
   Body of plan
       Some thoughts on financial forecasting
   Appendices
   Turning business plan into PowerPoint
    presentation



                                      26
Roadmap for building plan
1.   Opportunity/pain
2.   Solution: product or service
3.   Context, strategy, time horizon
4.   Organizational, financial, and other
     resources needed and available
5.   Financial returns to participants and
     risks

                                 27
Body of plan
   Cover/title page
       Company name, address, phone number,
        e-mail address, web site
       CEO name as contact
       Date
       Control number
       Proprietary statement


                                  28
Sample proprietary statement
   “Proprietary and confidential. Not for
    discussion or disclosure without written
    permission of XYZ, Inc.”




                                 29
Body of plan
   Executive summary




                        30
Body of plan
   I. Company description
       History
       Legal establishment
       Nature of business
       Strategic mission statement
       The vision
       Overall and specific objectives


                                          31
Body of plan
   II. Products and/or services
       Description
       Application and value to customers
       Underlying technology
       Proprietary status
       Current/future products or services
       Development/go-to-market schedule
       Distinctive competence/differentiation
       Revenue model

                                            32
Body of plan
   III. Market analysis
       Total market
       Target market
       Where are customers? How will you reach
        them?
       Identify first 3-5 customers (by name)
       Market trends


                                    33
Body of plan
   IV. Competition
       List of competitors
       Competitors’ characteristics, strengths,
        weaknesses, market shares
       Summary table of competing products
       Your competitive advantage
       Your barriers to entry


                                       34
Body of plan
   V. Marketing and sales strategies
       Promotion and advertising
       Pricing strategy
       Distribution channels
       Sales forecasts and budgets
       SWOT analysis



                                      35
Body of plan
   VI. Management team, organization, staffing,
    facilities
       Management team bios
       Organization chart
       Brief job descriptions
       Board of Directors
       Board of Advisors
       Staffing plan/schedule
       Facility plan/ schedule
       Service providers: bank/attorney/accountant

                                           36
Body of plan
   VII. Financial plan (actual and pro forma)
       Financials:
         
           Cash flow:
              Year 1: monthly

              Year 2: quarterly

              Years 3-5: annual

         
           P&L:
              Same as cash flow

         
           Balance sheet:
              Years 1-2: quarterly

              Years 3-5: annual




                                      37
Creating a financial plan
   The numbers tell you how your
    business is run…

   …not why.




                               38
Creating a financial
plan/forecast
   Learn the basic language of accounting
   Quantify present and future operations with
    numbers
   Project realistically
   Use financial forecasts to:
       Plan cash needs
       Measure performance with ratio analysis
       Study effect on profitability of: marketing, R&D,
        production, etc., costs


                                             39
Needed in financial plan
   Cash flow
   Operating (Profit & Loss) statement
   Balance sheet

   Ratios and “magic numbers”
   Assumptions


                                 40
Cash flow forecast
   Changes in company’s cash from:
       Operations, investments, financing
   Collections from:
       Operations, sale of assets, new financing
   Disbursements to:
       Purchase of assets, debt repayment, cost of
        operations
   Cash flow = Collections - Disbursements

                                             41
Profit & loss statement




                          42
Balance sheet




                43
Ratio analysis
   Tests of profitability:
       Return on investment (ROI) = net
        income/tangible net worth
       Return on equity (ROE) = net
        income/owners’ equity
       Return on sales (profit margin) = net
        income/gross sales
       Inventory turnover = cost of goods
        sold/average inventory

                                       44
Ratio analysis (2)
   Tests of financial health:
       Current ratio = current assets/current
        liabilities
       Working capital turnover = sales/(current
        assets-current liabilities)
       Debt-to-equity = total debt/total equity
       Collection period = days in
        year/receivables turnover

                                       45
Notes on financial plan
   Most business plans waste too much
    time/space on numbers
   Most important: business model with key
    drivers, such as (for example):
       Manufacturing: yield on production process
       Magazine publishing: renewal rate
       Software: distribution channels
   Most important info: when company will
    become cash flow positive

                                           46
Body of plan
   VIII. Ownership and investment
       Current ownership (cap table)
       Capital needs and use of funds
       Past investment(s) and valuation(s)
       Stock option plan
       Exit for investors



                                      47
Body of plan
   IX. Critical risks (examples)
       Cost overruns, delays
       Supplier, distributor problems
       Competitive price-cutting
       Capital shortages
       Limited operating history
       Limited management experience
       Dependence on key management

                                    48
Appendices (bind separately)
   Photos/sketches of product
   Test results/testimonials
   Documentation of proprietary status
   Published industry/market studies
   Price list/catalog/data sheet
   Advertisements/press releases
   Brochures
   Full resumes of management team
                                    49
Summary of keys to winning
business plan
   Easy to read
   Clear explanation of market pain and company’s cure
   Market-driven company comes across
   Exploits company’s uniqueness and competitors’
    weaknesses
   Realistic business model
   Attractive, but realistic, projections
   Spend majority of time on executive summary
   Prepare one-page teaser to send with executive
    summary

                                         50
Oral presentation of plan to
investors
                Investor’s issues:
                   Can I trust entrepreneur?
                   Do I believe entrepreneur?
                   Does entrepreneur appear
                    capable of executing plan?
                   Does team have talent and
                    experience to make it happen?
                   Can I make money on my
                    investment in a reasonable
                    time?




                                51
Oral presentation
   Use PowerPoint:
       Turn Executive Summary into bullet points
       Aim for 20-minute presentation (without
        Q&A) = 10-12 slides
       Slides should not be excessively busy:
        max. 12 lines/slide




                                     52
Oral presentation outline
   Slide 1: Title (name, logo, presentation to …)
   Slide 2: Business description, history
   Slide 3: Management team, BOD
   Slide 4: Market pain and cure strategy
   Slide 5: Competitive advantage/barriers to entry
   Slide 6: Market analysis
   Slide 7: Sales strategy
   Slide 8: Product/service description
   Slide 9: Financial plan
   Slide 10: Investment and use of proceeds

                                           53
Key Considerations in
Developing a Winning
Plan
   Importance of people/skills/resources
   Assessment: identifying “good” ideas
   Targeting specific customers/segments
   Dealing with the “whole” product
   Differentiation from competitors
   Risk analysis and reduction
   Investor payback

                                      54
Business Planning is an Iterative
Process…
                                2

                      Run the numbers…
                      (Develop your Financial Plan)


                                                 3

                          1

       Tell the story…                         Verify the story…
    (Draft your narrative sections)         (Examine the narrative sections)



                                                                    55
Reviewing the Business
Plan Model
    Opportunity                                    Product/Service
Why this business? Why             Industry,      What are you going to provide
now? Why you?                  Buyer & Competitor and who wants to buy it?
                                   Analyses

Operating Plan                                      Marketing Plan
Cost Projections                                  Sales Projections
What will it cost to produce                      What will it cost to sell any given
your product or service?                          amount of your product or service?
                               Financial Plan
            Pro Forma Financial Statements
                     How will your business make money?
                     How much? For how long? Risks?


                                                                         56

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Writing a businessplan

  • 1. Objective of a “Winning” Plan Create a business that provides potential customers a better (value - price) proposition than competitors while managing costs and expenses so as to make profits (earnings) 1
  • 2. Writing a winning business plan (Part I)  Uses of plan  Important characteristics  Turn-offs and turn-ons  Investor criteria  Questions answered by plan  Research before writing  Elements and outline of business plan  Executive summary 2
  • 3. Uses of business plan  Game plan for company  Raising capital  Document for credibility with vendors, customers  Operations plan  Performance measurement 3
  • 4. Essential characteristics  Most important: succinct  Length: 30 pp + financials + appendix  1st draft: write too much, then pare down  Eliminate work for reader  Stand out from the crowd  Legal issue: disclose all material info  Note: INVESTOR LOOKS FOR KEYS TO SUCCESS 4
  • 5. Differentiate your plan  Most business plans seen by investors and bankers are pathetic  An outstanding business plan is a great differentiator 5
  • 6. Investor/banker turn-offs  “Pre-packaged” plan  Product/service/technology orientation  Insufficient research of market  Insufficient knowledge of competition  Unrealistic financial projections  Failure to examine risks  Unreasonable valuation  Spelling, grammar, arithmetic errors 6
  • 7. Investor/banker turn-ons  Executive summary compelling reader to study plan  Market opportunity that gives company distinct competitive advantage  Evidence of market acceptance  Proprietary position  Management team which can execute  Producible and saleable product  Reasonable valuation  Achievable/believable projections – satisfying investor ROI expectations 7
  • 8. Key questions answered by a winning business plan  What need will you satisfy and how large is that need?  How will you satisfy that need, and how will you make money doing it?  What are the prospects for success?  What do you need to do it?  What’s in it for the investor? 8
  • 9. Research before writing (1)  What can company become in short and long runs?  Why does opportunity exist? How long will it last?  Is there a bullet proof business model?  Who will be the first customer; why will customer buy; how many will he buy?  Why and how will company withstand competition? 9
  • 10. Research before writing (2)  What are three most important assumptions on which success is based? How to test them?  What is upside potential and downside risk?  What has to happen to reach cash flow break-even?  How sensitive are projections to key assumptions? 10
  • 11. Vision  An informed and forward-looking statement of purpose defining the long- term destiny of the company 11
  • 12. Mission statement  More complete description of company’s goals and customers, incorporating vision statement 12
  • 13. Value proposition  The monetary worth of the benefits a customer pays for a product or service  Five key values:  Product  Price  Access  Service  Experience 13
  • 14. Business model  Description of the business and how it will work economically; set of planned assumptions about how a company will create value for all its stakeholders  Elements:  Customer selection  Value proposition  Differentiation and control  Scope of product and activities 14
  • 15. Stuck? Write a “mini-plan” first  Two-page plan which answers:  What is concept?  How will you market it?  How much will it cost to produce/deliver?  What will happen when sales begin?  Write down assumptions  Test assumptions  Give yourself time to discover mistakes 15
  • 16. Elements of business plan (1)  Executive summary  Opportunity: quality, growth potential  Vision: mission, objective, core concept  Product/service: value proposition, business model  Context: industry, timeliness, regulations  Strategy: entry, marketing, operations, market analysis  Organization: structure, culture, talent 16
  • 17. Elements of business plan (2)  Entrepreneurial team: capabilities, commitment  Financial plan: assumptions, cash flow, P&L  Required resources: financial, physical, human  Uncertainties and risks  Financial return: ROI  Harvest: return of cash to investors, founders, and employees 17
  • 18. Outline of winning business plan (1)  Cover/title page  Executive summary  Tables of contents, illustrations, tables  I. Company description  II. Products and/or services  III. Market description  IV. Competition  V. Marketing strategy 18
  • 19. Outline of winning business plan (2)  VI. Management team, organization, staffing, facilities  VII. Financial plan  VIII.Investment and ownership  IX. Critical risks  Appendices (separately bound) 19
  • 20. Executive summary (1)  Most important part of plan!!!  Assume five-minute reader  Therefore, 3-4 pages long  Standalone “mini-plan”  Most critical paragraphs:  The pain  How the pain is going to be cured 20
  • 21. Executive summary (2) 1. Purpose of plan 2. Summary description of business 3. Opportunity/pain and strategy 4. Market analysis 5. R&D and production plans 6. Management team 7. Financial summary 21
  • 22. Executive summary (3)  1. Purpose of plan  Attract investors/bankers or internal tool  What’s in it for investor/banker  “Credibility-builders” (customers…)  2. Summary description of business  One-sentence description  Needs to be satisfied – the pain  How needs will be satisfied 22
  • 23. Executive summary (3)  3. Opportunity and strategy  Marketing and sales strategies  Distinctive advantage  4. Market analysis  Target market  Size, demographics, growth rate  Market trends 23
  • 24. Executive summary (4)  5. R&D and production plans  Current status and milestones  Proprietary status  6. Management team  Founders, key people, board members  Relevant experience 24
  • 25. Executive summary (5)  7. Financial summary  Capitalization table  Prior funding and valuations  Required current funding and use of funds  Summarized actual and pro forma financials for 5 years (annualized):  P&L: revenues, net income  Cash flow: cash position at each year-end 25
  • 26. Writing a winning business plan (Part II)  Body of plan  Some thoughts on financial forecasting  Appendices  Turning business plan into PowerPoint presentation 26
  • 27. Roadmap for building plan 1. Opportunity/pain 2. Solution: product or service 3. Context, strategy, time horizon 4. Organizational, financial, and other resources needed and available 5. Financial returns to participants and risks 27
  • 28. Body of plan  Cover/title page  Company name, address, phone number, e-mail address, web site  CEO name as contact  Date  Control number  Proprietary statement 28
  • 29. Sample proprietary statement  “Proprietary and confidential. Not for discussion or disclosure without written permission of XYZ, Inc.” 29
  • 30. Body of plan  Executive summary 30
  • 31. Body of plan  I. Company description  History  Legal establishment  Nature of business  Strategic mission statement  The vision  Overall and specific objectives 31
  • 32. Body of plan  II. Products and/or services  Description  Application and value to customers  Underlying technology  Proprietary status  Current/future products or services  Development/go-to-market schedule  Distinctive competence/differentiation  Revenue model 32
  • 33. Body of plan  III. Market analysis  Total market  Target market  Where are customers? How will you reach them?  Identify first 3-5 customers (by name)  Market trends 33
  • 34. Body of plan  IV. Competition  List of competitors  Competitors’ characteristics, strengths, weaknesses, market shares  Summary table of competing products  Your competitive advantage  Your barriers to entry 34
  • 35. Body of plan  V. Marketing and sales strategies  Promotion and advertising  Pricing strategy  Distribution channels  Sales forecasts and budgets  SWOT analysis 35
  • 36. Body of plan  VI. Management team, organization, staffing, facilities  Management team bios  Organization chart  Brief job descriptions  Board of Directors  Board of Advisors  Staffing plan/schedule  Facility plan/ schedule  Service providers: bank/attorney/accountant 36
  • 37. Body of plan  VII. Financial plan (actual and pro forma)  Financials:  Cash flow:  Year 1: monthly  Year 2: quarterly  Years 3-5: annual  P&L:  Same as cash flow  Balance sheet:  Years 1-2: quarterly  Years 3-5: annual 37
  • 38. Creating a financial plan  The numbers tell you how your business is run…  …not why. 38
  • 39. Creating a financial plan/forecast  Learn the basic language of accounting  Quantify present and future operations with numbers  Project realistically  Use financial forecasts to:  Plan cash needs  Measure performance with ratio analysis  Study effect on profitability of: marketing, R&D, production, etc., costs 39
  • 40. Needed in financial plan  Cash flow  Operating (Profit & Loss) statement  Balance sheet  Ratios and “magic numbers”  Assumptions 40
  • 41. Cash flow forecast  Changes in company’s cash from:  Operations, investments, financing  Collections from:  Operations, sale of assets, new financing  Disbursements to:  Purchase of assets, debt repayment, cost of operations  Cash flow = Collections - Disbursements 41
  • 42. Profit & loss statement 42
  • 44. Ratio analysis  Tests of profitability:  Return on investment (ROI) = net income/tangible net worth  Return on equity (ROE) = net income/owners’ equity  Return on sales (profit margin) = net income/gross sales  Inventory turnover = cost of goods sold/average inventory 44
  • 45. Ratio analysis (2)  Tests of financial health:  Current ratio = current assets/current liabilities  Working capital turnover = sales/(current assets-current liabilities)  Debt-to-equity = total debt/total equity  Collection period = days in year/receivables turnover 45
  • 46. Notes on financial plan  Most business plans waste too much time/space on numbers  Most important: business model with key drivers, such as (for example):  Manufacturing: yield on production process  Magazine publishing: renewal rate  Software: distribution channels  Most important info: when company will become cash flow positive 46
  • 47. Body of plan  VIII. Ownership and investment  Current ownership (cap table)  Capital needs and use of funds  Past investment(s) and valuation(s)  Stock option plan  Exit for investors 47
  • 48. Body of plan  IX. Critical risks (examples)  Cost overruns, delays  Supplier, distributor problems  Competitive price-cutting  Capital shortages  Limited operating history  Limited management experience  Dependence on key management 48
  • 49. Appendices (bind separately)  Photos/sketches of product  Test results/testimonials  Documentation of proprietary status  Published industry/market studies  Price list/catalog/data sheet  Advertisements/press releases  Brochures  Full resumes of management team 49
  • 50. Summary of keys to winning business plan  Easy to read  Clear explanation of market pain and company’s cure  Market-driven company comes across  Exploits company’s uniqueness and competitors’ weaknesses  Realistic business model  Attractive, but realistic, projections  Spend majority of time on executive summary  Prepare one-page teaser to send with executive summary 50
  • 51. Oral presentation of plan to investors Investor’s issues:  Can I trust entrepreneur?  Do I believe entrepreneur?  Does entrepreneur appear capable of executing plan?  Does team have talent and experience to make it happen?  Can I make money on my investment in a reasonable time? 51
  • 52. Oral presentation  Use PowerPoint:  Turn Executive Summary into bullet points  Aim for 20-minute presentation (without Q&A) = 10-12 slides  Slides should not be excessively busy: max. 12 lines/slide 52
  • 53. Oral presentation outline  Slide 1: Title (name, logo, presentation to …)  Slide 2: Business description, history  Slide 3: Management team, BOD  Slide 4: Market pain and cure strategy  Slide 5: Competitive advantage/barriers to entry  Slide 6: Market analysis  Slide 7: Sales strategy  Slide 8: Product/service description  Slide 9: Financial plan  Slide 10: Investment and use of proceeds 53
  • 54. Key Considerations in Developing a Winning Plan  Importance of people/skills/resources  Assessment: identifying “good” ideas  Targeting specific customers/segments  Dealing with the “whole” product  Differentiation from competitors  Risk analysis and reduction  Investor payback 54
  • 55. Business Planning is an Iterative Process… 2 Run the numbers… (Develop your Financial Plan) 3 1 Tell the story… Verify the story… (Draft your narrative sections) (Examine the narrative sections) 55
  • 56. Reviewing the Business Plan Model Opportunity Product/Service Why this business? Why Industry, What are you going to provide now? Why you? Buyer & Competitor and who wants to buy it? Analyses Operating Plan Marketing Plan Cost Projections Sales Projections What will it cost to produce What will it cost to sell any given your product or service? amount of your product or service? Financial Plan Pro Forma Financial Statements How will your business make money? How much? For how long? Risks? 56

Editor's Notes

  1. Product: performance, quality, features, brand, selection, search, easy-to-use, safe Price: fair, visible, consistent, reasonable Access: convenience, location, nearby, easy-to-find Service: ordering, delivery, return, check-out Experience: emotional, respect, ambience, fun. relationships
  2. COST OF GOODS SOLD = TOTAL COST, INCLUDING SHIPPING, OF PRODUCT SOLD DURING PERIOD. SERVICE COMPANIES TYPICALLY HAVE NO COG SOLD. OPERATING EXPENSES = DIRECTLY RELATED TO PRODUCTION OR SALE GENERAL EXPENSES = INDIRECT COSTS
  3. Current ratio: Measures solvency. Indicates ability to pay current debts out of current assets Working capital turnover: Measures the number of dollars in sales for every dollar of working capital Debt-to-equity: Shows relationship between capital contributions from creditors to those of owners Collection period: Average number of days it takes to collect A/R