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Stress management

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  • 1. STRESS MANAGEMENT Presentation by M.S.S.VaradanOm Consultants (India) Pvt. Ltd.
  • 2. “Stress” is defined as an adaptive response to an external situation that results in physical, psychological, and/or behavioural deviations for organizational participants.2C O N SU N L O C K IN G U L T A N T S P EO P L E P O T E N T I A L BIM session 6/7/06
  • 3. Stress is not — Simply anxiety. — Simply nervous tension — Necessarily something damaging, bad or to be avoided.3C O N SU N L O C K IN G U L T A N T S P EO P L E P O T E N T I A L BIM session 6/7/06
  • 4. ES RI Extraorganizational GO Stressors E F RSCAT O SO Organizational Stressors ES STR Group Stressors Individual Stressors
  • 5. CAUSES OF STRESS 1. ADMINISTRATIVE POLICIES AND STRATEGIES Downsizing JOB Competitive Pressures STRESS Merit pay plans Rotating work shifts Bureaucratic rules Advanced technology5C O N SU N L O C K IN G U L T A N T S P EO P L E P O T E N T I A L BIM session 6/7/06
  • 6. CAUSES OF STRESS 2. ORGANIZATIONAL STRUCTURE AND DESIGN Centralization & JOB formalization STRESS Line-staff conflicts Specialization Role ambiguity and conflict No opportunity for promotion Restrictive, untrusting culture6C O N SU N L O C K IN G U L T A N T S P EO P L E P O T E N T I A L BIM session 6/7/06
  • 7. CAUSES OF STRESS 3. ORGANIZATIONAL PROCESSES Tight controls Only downward communication JOB Little performance feedback STRESS Centralized decision making Lack of participation in decisions Punitive appraisal systems7C O N SU N L O C K IN G U L T A N T S P EO P L E P O T E N T I A L BIM session 6/7/06
  • 8. CAUSES OF STRESS 4. WORKING CONDITIONS Crowded work area Noise, heat, or cold JOB Polluted air STRESS Strong odor Unsafe, dangerous conditions Poor lighting Physical or mental strain Toxic chemicals or radiation8C O N SU N L O C K IN G U L T A N T S P EO P L E P O T E N T I A L BIM session 6/7/06
  • 9. Group Stressors • Lack of group cohesiveness • Lack of social support • Intraindividual, interpersonal and intergroup conflict9C O N SU N L O C K IN G U L T A N T S P EO P L E P O T E N T I A L BIM session 6/7/06
  • 10. Individual Stressors • Role of Conflict and Ambiguity • Personal Control • Learned Helplessness • Self-Efficacy • Psychological Hardiness10C O N SU N L O C K IN G U L T A N T S P EO P L E P O T E N T I A L BIM session 6/7/06
  • 11. COPING STRATEGIES FOR STRESS Individual Coping Strategies • Exercise • Relaxation • Behavioural self-control • Cognitive therapy11C O N SU N L O C K IN G U L T A N T S P EO P L E P O T E N T I A L BIM session 6/7/06
  • 12. COPING STRATEGIES FOR STRESS Organizational Coping Strategies • Create a supportive organizational climate • Enrich the design of tasks • Reduce conflict and clarify organizational roles • Plan and develop career paths and provide counselling12C O N SU N L O C K IN G U L T A N T S P EO P L E P O T E N T I A L BIM session 6/7/06
  • 13. GUIDELINES TO HELP DOWNSIZED ORGANIZATIONS • Be proactive • Acknowledge survivor’s emotions • Communicate after the downsizing • Clarify new roles13C O N SU N L O C K IN G U L T A N T S P EO P L E P O T E N T I A L BIM session 6/7/06

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