Client%20 Feedback%20 Form%20 Ws

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    Client%20 Feedback%20 Form%20 Ws - Presentation Transcript

    1. The HSA Group comprises: Specialists in workplace Client health and medical services Health assessments, from Feedback Form recruitment to retirement We welcome your Absence management and comments on our service employee wellness Experts in workplace safety Understanding your needs and our own performance and rehabilitation is important to us. Because of this, we value any Job capacity assessment and feedback you can give us. Whether you have had a return to work great experience, or feel that we could have done things Organisational psychology and better, we would love to hear from you. Simply fill in this employee wellbeing and health form and leave it in the box at reception, or post it back BRISBANE QLD 4001 to us. Your feedback is invaluable in assisting us to continually Service and Quality Specialists in travel advice and vaccinations improve our services. Reply Paid 9821 Anti-malarials and specially Yours sincerely designed travel medical kits HSA Group Proud to be an Official Supplier to the ARU and the Wallabies Andy Gates Executive General Manager © HSA Group 2007 www.worksolutions.com.au
    2. Service was delivered to: Our Service Further Information How strongly do you agree or disagree with the following (please tick appropriate box) _________________________________________ statements. strongly agree strongly disagree I would like more information from Work Solutions Which of our offices provided regarding the following services: your service? Where required the consultant explained their role to you clearly 5 4 3 2 1 n/a Occupational safety and injury prevention _________________________________________ The information provided to you Occupational rehabilitation and redeployment during the meeting / consultation Type of service provided met your expectations and was 5 4 3 2 1 n/a Consulting and training (please tick appropriate box) relevant Psychological services and counselling The quality of service provided Corporate wellness and health Occupational Health & Safety Services by the consultant met your 5 4 3 2 1 n/a Functional assessments expectations Recruitment selection Occupational Rehabilitation Services In your opinion the service met Ergonomic assessments and task analysis Consulting & Training Services and addressed appropriate privacy 5 4 3 2 1 n/a Employment Placement Services requirements Additional comments Psychological Services You were consulted and had moisten here sufficient input into the services 5 4 3 2 1 n/a Is there a staff member or process worthy of special Corporate Wellness provided mention? Physical Assessment Services The overall outcome was timely 5 4 3 2 1 n/a _________________________________________ Recruitment Selection You were satisfied with the _________________________________________ 5 4 3 2 1 n/a outcome of the services provided How to complete this form Communication was regular, timely Please provide any further feedback that might help 5 4 3 2 1 n/a Please circle the number that indicates your level of and informative us improve our service satisfaction or agreement The overall outcome was _________________________________________ 5 4 3 2 1 n/a cost effective _________________________________________ Our People How strongly do you agree or disagree with the following Satisfaction Please contact me regarding statements. strongly agree strongly disagree How satisfied were you with... my comments very satisfied very dissatisfied The consultant was professional 5 4 3 2 1 n/a Your overall experience Yes No and courteous 10 9 8 7 6 5 4 3 2 1 The consultant demonstrated an The outcome of your Name ___________________________________ 5 4 3 2 1 n/a understanding of your needs involvement with Work 10 9 8 7 6 5 4 3 2 1 Company _________________________________ Solutions The consultant was responsive to Postal address _____________________________ 5 4 3 2 1 n/a enquiries at all times _________________________________________ Phone ___________________________________ Email ___________________________________ www.worksolutions.com.au
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