5 Tricks

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Top Five Best Practices for Enduring and Prospering in the Current Economic Environment

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5 Tricks

  1. 1. designed by Frank Chimero Top Five Best Practices for Enduring and Prospering in the Current Economic Environment – by Kamran Qamar
  2. 2. 2009 designed by Frank Chimero
  3. 3. What Worked? Customer Empathy Managing By Balance Sheet Low Cost Sales Channels designed by Frank Chimero
  4. 4. customer empathy ≠ customer service Customer Empathy
  5. 5. Market for: customer life-time value wallet share Managing by Balance Sheet
  6. 6. 80 – 20 rule inversed = long tail web 2.0 = upright hockey stick Low Cost Sales Channels
  7. 7. 2010
  8. 8. designed by Frank Chimero
  9. 9. working is not living Empathy to Employees
  10. 10. Trust = Speed Cost Trust = Speed Cost Results = (Strategy x Execution) x Trust TRUST As you go to work, your top responsibility should be to build trust. – Robert Eckert, CEO Mattel
  11. 11. BEYOND 2010 & designed by Frank Chimero
  12. 12. GROWTH RATE: China 9% India 6.4% Developing Asia 7.4% The World: 3.1% Export to Emerging Markets BRIC
  13. 13. designed by Frank Chimero
  14. 14. Show Empathy to Customers Manage from Balance Sheet Employee Low Cost Channels Build Trust with Employees Conquer Emerging Markets designed by Frank Chimero
  15. 15. designed by Frank Chimero
  16. 16. CP SPHERE Business Management Consultants Strategy + designed by Frank Chimero Digital Marketing + Sales Channels Development

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