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5 Tricks
 

5 Tricks

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Top Five Best Practices for Enduring and Prospering in the Current Economic Environment

Top Five Best Practices for Enduring and Prospering in the Current Economic Environment

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    5 Tricks 5 Tricks Presentation Transcript

    • designed by Frank Chimero Top Five Best Practices for Enduring and Prospering in the Current Economic Environment – by Kamran Qamar
    • 2009 designed by Frank Chimero
    • What Worked? Customer Empathy Managing By Balance Sheet Low Cost Sales Channels designed by Frank Chimero
    • customer empathy ≠ customer service Customer Empathy
    • Market for: customer life-time value wallet share Managing by Balance Sheet
    • 80 – 20 rule inversed = long tail web 2.0 = upright hockey stick Low Cost Sales Channels
    • 2010
    • designed by Frank Chimero
    • working is not living Empathy to Employees
    • Trust = Speed Cost Trust = Speed Cost Results = (Strategy x Execution) x Trust TRUST As you go to work, your top responsibility should be to build trust. – Robert Eckert, CEO Mattel
    • BEYOND 2010 & designed by Frank Chimero
    • GROWTH RATE: China 9% India 6.4% Developing Asia 7.4% The World: 3.1% Export to Emerging Markets BRIC
    • designed by Frank Chimero
    • Show Empathy to Customers Manage from Balance Sheet Employee Low Cost Channels Build Trust with Employees Conquer Emerging Markets designed by Frank Chimero
    • designed by Frank Chimero
    • CP SPHERE Business Management Consultants Strategy + designed by Frank Chimero Digital Marketing + Sales Channels Development