We are in the midst of an evolution where the network and IT infrastructure will be Cloudied, Intelligent, Virtualized and converged by 2025. The challenge for us all is how to get there.

1. In the Midst of an Evolution
Where the network and IT Infrastructure and operations
will be transformed
We are in the midst
of an evolution
where the network
and IT infrastructure
will be Cloudied,
Intelligent,
Virtualized and
converged by 2025.
The challenge for us all is how to get there.

2. Ovum outlines the four key components
of the transformation of CSPs’ operations
One network and IT
infrastructure
Agile and automated
business processes
Connected customer
engagements
Analytics driven
intelligent operations
The infrastructure or technical domains that will be affected by the move to digital and
also encompass predictive analytics tools for sales, marketing, and care.
Source: Ovum

3. How will you change your infrastructure and operations to conquer these challenges?
Challenges
Showstopper Very Difficult Moderately Difficult
No Centralized Data Structures
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
No E2E view of business processes
Cannot justify the cost of change
Too many/stove-piped OSS systems
Too many/stove-piped BSS systems
No Internal Champion
Too many/stove-piped CRM systems
Lack of right expertise internally
We Don’t Have a Consistent Denition
82% of the telco executives across the CSP business identied digital transformation as an immediate and critical
objective. However, 70% of those same executives said they currently lacked centralized data sources and just under
60% lack an end-to-end view of business processes
Source: Ovum

4. What new operational approach would you implement
to improve business agility in the current competitive
digital era? @Huawei #ICT_OPS
#ICT_OPS
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