KVH Carrier Solutions

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With Japan being the world’s third largest economy, and Tokyo consisting of 35 million people in the largest metropolitan economy in the world, this market undoubtedly has boundless opportunities for the taking. The question is how to enter this market without local language capabilities or in-depth local market knowledge. Over 30 international carriers operating in Japan will attest to a simple answer: KVH

Working with KVH means you can speak your language and use your
currency when doing business in Japan. This includes working with a fully bilingual Service Desk and Operations team in Japanese and English, who are managing and monitoring your networks on a 24x7 basis, as well as developing contracts and service notifications that you can actually understand.

What’s more, we offer access to every building in Japan via KVH’s own
domestic fiber network in Tokyo, Osaka, Yokohama and surrounding areas. When your solution is designed it can be installed in 2 or 6 week intervals and handled by our remote hands service, meaning your solution is up and running, no matter where you or your business is operating.

It’s that easy.

As for the network itself, it also expands connectivity across Asia and
leverages our points of presence (POPs) in Tokyo, Osaka, Singapore, Hong Kong, Seoul, Busan, and Chicago. Put simply, we’re everywhere you need us to be.

In addition to offering industry-renowned networks, we act as your one
stop shop for all Asia-based operations with smart and remote hands
services, colocation, and hosting facilities, ensure rapid on-demand delivery of on-net network services, and provide the Professional Services to deliver an information platform that manages your needs as cost efficiently as possible.

It is for all these reasons and more that we can tell customers to Relax, We Have Japan Covered.

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KVH Carrier Solutions

  1. 1. KVH Carrier SolutionsRelax, We Have Japan Covered Asia’s Information Delivery Platform
  2. 2. KVH: Let’s Simplify the EquationWith Japan being the world’s third largest economy, and Tokyo consisting Online Pricing Portal for Instantof 35 million people in the largest metropolitan economy in the world, Quotes, Orders, Updates andthis market undoubtedly has boundless opportunities for the taking. The Billingquestion is how to enter this market without local language capabilities orin-depth local market knowledge. Over 30 international carriers operatingin Japan will attest to a simple answer: KVH Carrier Neutral Data CentersWorking with KVH means you can speak your language and use yourcurrency when doing business in Japan. This includes working with a fully Ethernet of Your Choicebilingual Service Desk and Operations team in Japanese and English, whoare managing and monitoring your networks on a 24x7 basis, as wellas developing contracts and service notifications that you can actually All Leased Line Needs Coveredunderstand.What’s more, we offer access to every building in Japan via KVH’s own LNS/DTFS/ITFS/SIP & DIDdomestic fiber network in Tokyo, Osaka, Yokohama and surrounding areas. Voice ServicesWhen your solution is designed it can be installed in 2 or 6 week intervalsand handled by our remote hands service, meaning your solution is up andrunning, no matter where you or your business is operating. Outsource Your Japan Operations Requirements -It’s that easy. OaaSAs for the network itself, it also expands connectivity across Asia andleverages our points of presence (POPs) in Tokyo, Osaka, Singapore, HongKong, Seoul, Busan, and Chicago. Put simply, we’re everywhere you needus to be.In addition to offering industry-renowned networks, we act as your onestop shop for all Asia-based operations with smart and remote handsservices, colocation, and hosting facilities, ensure rapid on-demand deliveryof on-net network services, and provide the Professional Services to deliveran information platform that manages your needs as cost efficiently aspossible.It is for all these reasons and more that we can tell customers to Relax, WeHave Japan Covered.1
  3. 3. KVH Portal: Instant Price Estimates and InformationSay good bye to time wasted on manual processes and complex Excel sheets. Let us make it easy for you.The KVH Portal allows customers to instantly obtain the price of a Japan-based service via its online pricing tool. Youcan rapidly quote, order, view delivery updates and receive your bill without the need of any manual intervention*. Whenyou need it, we are there to support every step of the way. Simply hit the ‘Support’ button or call your designatedSales Representative.It’s a simple 4-step process:Quotes are: Customizable Quotes can be customized according to your preferred currency and contract length Comprehensive Includes the initial and monthly costs to provide a clear overview of expenses Sharable Print your quote straight from the KVH Portal or download it to a PDF file On-demand Enter your specifications for a pricing quote or even upload your own specifications in Excel format at any time for our Sales Representatives to review Flexible We offer as many solutions as possible, allowing you to then filter according to your needs* Some functions will be released in phases over the next 12 months KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012
  4. 4. KVH Carrier Neutral Data Centers: Demand the BestKVH’s carrier neutral data centers allow you the flexibility to maintain, operate, and rationalize current points ofpresence, backed by stringent SLAs and 24x7 remote & smart hands support.KVH owns and operates its own data centers across Japan and international POPs in Hong Kong, Singapore, Chicago,Sydney, Seoul, and Busan. Purposely built to serve customers with the highest quality requirements, KVH data centerscomprise of highly secure and robust infrastructure that provide the optimal power efficient environment.Tokyo Data Center 1 (TDC1) Central Tokyo Ecosystem of financial players Simple cross connect to your customers Removes unnecessary network and infrastructure Opened 2003 7,600m² server room capacity Satisfies Uptime Tier 3 requirements Complete mechanical and electrical redundancy (2N) 850W per m² of critical loadTokyo Data Center 2 (TDC2) Strategically located on a different tectonic plate to TDC1 Geographically located to provide ultimate resiliency to TDC1 Opened 2011 4,000m² server room capacity Satisfies Uptime Tier 4 requirements (upon customer requirements) Latest advanced seismic isolation system – PML = 2.6% (one of the lowest in Japan) 1.8 kW per m2 of critical load Annual PUE < 1.5 16,000m² in computing capacity possible3
  5. 5. KVH Solutions: Your Choice of EthernetOur Carrier experts help you to choose which Ethernet platform addresses your challenges and implement flexiblesolutions to support your decisions. KVH Ethernet services comprise of the following product lines: Ethernet Private Line Ethernet Any-to-Any Ethernet Leased Line Ethernet High Bandwidth Point-to-PointUltra Low Latency Ethernet Private Line: KVH Ether-MAN PlusDue to our unique network architecture, KVH Ether-MAN Plus is the fastest network in metropolitan Japan, providingguaranteed bandwidth connectivity with the lowest latency to all the major districts. Delivering highly reliable pseudowire technology, this end-to-end connectivity service replicates the exact features of an Ethernet leased line service,but with the scalability and cost efficiencies of next generation networks.Wide-Area Ethernet: KVH Ether-MAN EXKVH Ether-MAN EX is a Japan-wide Multipoint-to-Multipoint connectivity solution and enables you to connect multiplelocations through a simple Ethernet interface.Point-to-Point Gigabit Leased Line: KVH SmartGiga Leased LineKVH’s SmartGiga Ethernet Leased Line Services deliver high-speed, multi-gigabit class leased line services with minimallead time and competitive pricing. KVH SmartGiga can be easily upgraded and supports a variety of service protocolsvia OTN (Optical Transport Network) technology.Ethernet Leased Line ServiceKVH Ethernet Leased Line Services are offered in speeds ranging from 10Mbps to 10Gbps, and are available as Point-to-Point and Point-to-Multipoint connectivity solutions. These services are deployed using a media converter. KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012
  6. 6. KVH Solutions: Your Choice of EthernetThe FactsUnlike other carriers, KVH’s network is strategically designed to use as few media converters and network devices aspossible to bring you connectivity with minimal hops and optimal network speed and performance. KVH Network Propagation Delay = 25km x 5us = 125us Serialization Delay = 400us x 1 port = 400us Processing Delay = 100us (assumption) Other Carrier Network Propagation Delay = 25km x 5us = 125us Serialization Delay = 400us x 5 ports = 2000us Processing Delay = 100us (assumption)Ethernet Service Menu and Specifications Ethernet Leased Line (Ethernet) Service Category Economy (Unprotected) Standard (Protected) Speed & Interface 10base-T (10Mbps), 100Base-TX, 1000Base- 10Base-T (10Mbps), 100Base-TX, 1000Base- LX/SX/T, 10GBase-LR LX/SX, 10GBase-LR Topology Point-to-Point Point-to-Point Point-to-Multipoint Service Areas Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe Options Jumbo Frame Transparency Service Jumbo Frame Transparency Service5
  7. 7. Ethernet Service Menu and Specifications (Continued) Private Line Private Line Circuit Emulation Point to Point Aggregation National Interface T1: G.703, E1: G.703 10Base-T, 100Base-TX, 10Base-T, 100Base-TX, 10Base-T, 100Base- 1000Base-SX / LX, 1000Base-SX / LX, TX, 1000Base-SX / 1000Base-T 1000Base-T LX Speed T1: 1.544Mbps, 1M, 2M, 3M, 4M, 5M, 1M, 2M, 3M, 4M, 5M, 1M, 2M, 3M, 4M, 5M, E: 2.048Mbps 6M, 7M, 8M, 10M, 6M, 7M, 8M, 10M, 6M, 7M, 8M, 10M, 20M, 30M, 40M, 50M, 20M, 30M, 40M, 20M, 30M, 40M, 60M, 70M, 80M, 100M, 50M, 60M, 70M, 80M, 50M, 60M, 70M, 200M, 300M, 400M, 100M, 200M, 300M, 80M, 100M, 200M, 500M, 600M, 700M, 400M, 500M, 600M, 300M, 400M, 500M, 800M, 900M 700M, 800M 600M, 700M, 800M Class Single / Dual Single / Dual Single / Dual Single Topology Point-to-Point Point-to-Point Point-to-Multipoint Point-to-Point Point-to-Multipoint Maximum Frame 1526 bytes Single: 1530 bytes Tail end: 1536 bytes 1522 bytes Size Dual: 1536 bytes Head end: 1540 bytes with 802.1q tag Service Areas Tokyo, Kanagawa, Tokyo, Kanagawa, Tokyo, Kanagawa, Nation-wide Chiba, Saitama, Osaka, Chiba, Saitama, Osaka, Chiba, Saitama, Osaka, Kobe (via KVH-owned Kobe Kobe network) Options • Network Terminating • Network Terminating • Network Terminating N/A Unit PSU Redundancy Unit PSU Redundancy Unit PSU Redundancy • Link Pass Through • End-to-End Latency • End-to-End Latency SLA and Latency SLA and Latency Monitoring Portal Monitoring PortalEquipment Options Single (Unprotected) Dual (Protected) Size (H x W x D) 38.1 x 158.8 x 203.2mm 44 x 483 x 279mm 66.5 x 445 x 230mm Maximum Weight Less than 2kg 3.5kg 5.41kg KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012
  8. 8. KVH Leased Line Services: Still Going Strong!Wide Variety of ServicesKVH Leased Line Service is a point-to-point connectivity solution delivered over KVH’s optical fiber networks configuredwith SONET (Synchronous Optical Network), and can be tailored to meet specific business needs.All SpeedsT1, E1, DS3, STM-1, STM-4, STM-16High ReliabilityThe KVH Leased Line Service ensures reliable, ultra low latency and secure high-speed data communications. With ournetwork ring configuration, traffic can be automatically re-routed within 50 milliseconds in the event of a transmissionfailure, providing instantaneous restoration and continuous availability.Comprehensive Service Level Agreements (SLAs)All service variations are covered by competitive SLAs including guarantees on both Service Delivery and Fault Handling.Guaranteed Bandwidth and Options to Select Redundancy TypesKVH provides a wide array of network speeds and configurations to suit your specific business needs. Offered inspeeds ranging from 1.5Mbps to 1Gbps, KVH Leased Line Services use SONET or WDM customer premise equipmentthat is capable of accommodating multiple circuits to support future bandwidth expansion.Fully Comprehensive Manned Monitoring SystemKVH provides complete bilingual support from on-site engineers in Japanese and English 24 hours a day, 365 days ayear.7
  9. 9. Service Menu and Specifications Hi-speed/Ultra High-speed Digital (T1, E1, SONET/SDH, Fiber Channel) Service Category Standard Economy Speed & Interface 1.5Mbps (T1) 1.5Mbps (T1) 2.0Mbps (E1) 45Mbps (DS3) 155Mbps (OC3/STM1) 622Mbps (OC12/STM4) 1G Fiber Channel SM/MM 2G Fiber Channel SM/MM 2.4Gbps (OC48/STM16) 10Gbps (OC192/STM64) Topology Point-to-Point Point-to-Point Point-to-Multipoint Point-to-Multipoint Service areas Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012
  10. 10. KVH Voice Solutions: Your Choice of Voice ServicesKVH Voice ServicesLNS, DTFS, ITFS, SIP, Call Forwarding, CLI DetectionISDN/PRI and IP-based Services Across JapanKVH VoiceLINE is available as either an ISDN or IP-based service to provide a choice that matches your systemrequirements. You can minimize disruption to your business workflow by keeping your current phone numbers usingthe number portability option. Additionally, KVH OAB-J (03, etc.) can be provided in Tokyo 23 wards, Yokohama,Kawasaki, Chiba, Tama, Narita, Osaka, and Kobe.DID and Japan TerminationWith IP and TDM based technologies KVH can reduce Japan termination costs, allowing you to offer a competitiveglobal solution to your customers.Competitive and Flexible Pricing PlansKVH provides tailored solutions according to the corporate needs of each customer and offers flexible pricing options,with billing divided into intervals of 1 second, 1 minute and 3 minutes for both domestic and international call services.With KVH VoiceLINE Service, you can significantly save on communication costs due to the KVH service pricing modeland low cost of MRC.High Quality and ReliabilityDelivered over KVH’s reliable and secure ultra low latency fiber optical network, KVH VoiceLINE is capable of carryingintegrated voice and data calls to and from domestic, international, mobile, and 0120 toll-free numbers to ensure highquality voice communications. For guaranteed service quality, KVH SLAs include Service Delivery Guarantees, ServiceAvailability Guarantees and Fault Handling Guarantees.Quick ImplementationKVH VoiceLINE has a standard delivery lead time of 1.5 months, with additional services and bandwidth provisional inas few as 5 days.Range of FunctionsKVH’s voice services include outbound/inbound configuration, set-up for outgoing caller identification, and groupingconfiguration. In addition, KVH offers dial-in numbers, forwarding functionality for incoming calls, and toll free numbers.Full Bilingual SupportComprehensive 24x7 monitoring and bilingual (English/Japanese) customer support with dispatch maintenanceservices available.9
  11. 11. Service Menu and Specifications VoiceLINE IP VoiceLINE ISDN Technology SIP SIP TDM Interface 10Base-T 100Base-TX PRI (23B+D, 1.5Mbps) Minimum Contract 1 circuit + 8 channels 1 circuit + 80 channels 1 circuit Unit 80 channels 320 channels 24 channels Maximum Channel * Additional option is purchased * Additional option is purchased * 23 channels can be used for separately (8 channels) separately (80 channels) telephone conversations Service Number OAB-J OAB-J OAB-J Number Display City CONTACT Global CONTACT DR CONTACT Tokyo 23 wards: 03, Tama: Tokyo 23 wards: 03, Tama: Tokyo 23 wards: 03, Tama: 042, 042, Chiba: 043, Kawasaki: 042, Chiba: 043, Kawasaki: Chiba: 043, Kawasaki: 044, Service Area 044, Yokohama: 045, Narita: 044, Yokohama: 045, Narita: Yokohama: 045, Narita: 0476, 0476 0476 Osaka: 06, Kobe: 078 KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012
  12. 12. KVH Solutions: SummaryKVH Service Matrix Leased Line Ethernet Leased Line Ether-MAN Plus Network Layer Layer 1 Layer 1 Layer 2 Platform SDH SDH MPLS Configuration Point-to-Point Point-to-Point Point-to-Point Point-to-MultiPoint QoS Transparent Transparent Transparent Bandwidth T1, DS3, STM-1, STM-4, STM-16 10Mbs, 100Mbs or 1Gbs, 10Gbs 1Mbs to 1Gbs MTU (Maximum T1 = 1530 byte 10/100 = 1530 byte 1530 byte Transmission All other speeds = 9200 byte 1/10gbit = 9200 byte Unit) SmartGiga 1/10gbit = 9200 byteResiliency Types Unprotected Last Mile Protected Last Mile Economy / Resilient KVH Core / Resilient KVH Core Network Solution T1 Leased Line DS3, STM-1, STM-4, STM-16 10 & 100mbit Ethernet 1gbit & 10 gbit Leased Line SmartGiga 1gbit & 10 gbit Ether-MAN All Speeds PLUS Media Convertor Customer Equipment Type Atrica11
  13. 13. KVH Global Solutions:KVH Ultra Low Latency International NetworkKVH’s capabilities extend beyond the borders of Japan in delivering end-to-end managed network services around theglobe.Our ultra low latency Global EtherWAN network extends to other major capital markets, including Chicago, Hong Kongand Singapore, and is especially suitable for global financial trading participants who require low latency connectivityto trading venues and other trading participants. 14 day delivery time for on-net services Global market reach, with connections into the major financial markets: Tokyo, China (Shanghai, Hong Kong), Singapore, Instant access to trade Taiwan, Korea, USA (Chicago, NY), London Latency monitoring via live portals Single point of contact for management of circuits and network devices, providing a truly managed global network Ultra low latency in support of time-sensitive solution applications Strong cost performance Resilience through using diverse cable routes and local tails 7x24 Bilingual Service Desk Support in Japanese and English KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012
  14. 14. Outsource Your Japan Requirements:Relax, KVH will Make it EasyManaging multiple vendors requires further resources, expenses, and time, which could alternatively be spent on yourcore areas of business. With each vendor wanting to push for their own products and area of expertise, there is alsono guarantee that you’re receiving the best possible solution for your business.KVH is an agnostic service provider, meaning we have no bias, and simply give you a packaged solution made up ofthe best services and products available.As part of the KVH One Stop Shop Partnership, we offer: Operations as a service Infrastructure as a service Consolidation of supplier contracts Migration and replacement of “high cost” 3rd party services Optimised pricing structures through V-POP deployment Optimal market price and quality through month on month benchmarking Removal of 3rd party management overhead Harmonisation of service levels There to make it is easy for you to focus on your customer Operations and Infrastructure as a service, delivering 24x7 bilingual support & Incident management with one bill and reconciliation Supplier negotiation and procurement, with world class data centers supporting V-POP deployment Uniquely carrier agnostic supporting ISP, Ethernet, and SONET13
  15. 15. KVH Global OfficesJapan Singapore(Headquarters) KVH (Singapore) Pte Ltd. Soho 2 @ The Central Tokyo 12 Eu Tong Sen Street, #08-170 Sumitomo Fudosan Tamachi Ekimae Building, 059819 Singapore 3-1-35 Shibaura, Minato-Ku, Tokyo Phone: +65 6590-9008 108-0023 Phone: +81 (0)3-4560-4800 Hong Kong KVH Co., Ltd. Branch Office Tokyo Room 2604, 26/F., Akasaka DS Building, C.C. Wu Building, 8-5-26 Akasaka Minato-ku, Tokyo 3020308 Hennessy Road, 107-0052 Wanchai, Hong Kong Phone: +852 9220-0105 Yokohama 12F Queens Tower A, Shanghai, China 2-3-1 Minatomirai, Nishi-ku, Yokohama KVH Information System (China) Co., Ltd. 220-6012 606 of 6F, Bund Center, Phone: +81 (0)45-670-4411 222 Yan An Road East, Shanghai 200002, China Osaka Phone: +86 21-6335-1212 7F Epson Osaka Bldg. 3-5-1 Bakurou-machi, Chuo-ku, Osaka Chicago, U.S.A. 541-0059 KVH Services LLC Phone: +81 (0)6-6258-7070 141 W. Jackson Boulevard Suite 3810 Chicago, Illinois 60604 U.S.A. Phone: +1 312-465-2485 Seoul, Korea KVH Korea Ltd. 10Fl., Jaram building, 566 Dohwa-Dong, Mapo-Gu, Seoul, South Korea Phone: +82 2-1661-4801 KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012
  16. 16. KVH Co., Ltd.TokyoYokohamaOsakaShanghaiSingaporeHong KongSeoulChicago Twitter: @kvh_jp Blog: www.blog.kvh.co.jp LinkedIn: company/kvh Youtube: kvhdigitalmarketing Website: www.kvh.co.jp

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