LENDING IPADS @ BPL
Heather Westhaver
Team Leader, Central Branch
Burlington Public Library

Burlington, Ontario, Canada
w...


Most popular



Price point



Ease or comprehension

WHY IPADS?
 Express

and Regular circulation

 Check-Out
 Turn

on, show it works. Go through everything in package.
Perform Check...
Included


16 GB iPad Mini



Charger



Start-up and introduction sheets



Fine information



Carrying case



50...
 Late
 Lost

Fees- $5.00/ Day

or Damaged

 iPad-

$400.00 replacement value

 Charger Carrying
 Smart

$6.00
case- ...
 Available

 Training

for staff borrowing

documents and activities

 Integrated

at customer service points

STAFF TR...


Lending for 9 Months



Had 195 Holds before they even arrived in circulation



Express have circulated 554 times

...


Give Staff more time for learning



Communicate Circulation Policies Very Clearly to Staff



Find more apps that do...


Heather Westhaver



Team Leader, Central Branch



Burlington Public Library



Burlington, Ontario, Canada



wes...
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Lending iPads @ BPL

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Heather Westhaver from Burlington Public Library presented on how Burlington Public Library is loaning iPads to their patrons. Presented at Keeping Up With Library Technology (KULT) November 1, 2013 at Hamilton Public Library.

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Lending iPads @ BPL

  1. 1. LENDING IPADS @ BPL Heather Westhaver Team Leader, Central Branch Burlington Public Library Burlington, Ontario, Canada westhaverh@bpl.on.ca www.bpl.on.ca
  2. 2.  Most popular  Price point  Ease or comprehension WHY IPADS?
  3. 3.  Express and Regular circulation  Check-Out  Turn on, show it works. Go through everything in package. Perform Checkout.  Check-In  Turn on, show it works. Check for major damage. Ensure everything is in package. Check-in to repair status. Take to workroom and charge.  Later, perform refresh via iCloud backup. LENDING
  4. 4. Included  16 GB iPad Mini  Charger  Start-up and introduction sheets  Fine information  Carrying case  50 apps  30 ebooks Not Included  Apple ID information  Accounts for Apps  Extended training WHAT’S IN THE PACKAGE?
  5. 5.  Late  Lost Fees- $5.00/ Day or Damaged  iPad- $400.00 replacement value  Charger Carrying  Smart $6.00 case- $38.00 cover- $39.00 FINES AND FEES
  6. 6.  Available  Training for staff borrowing documents and activities  Integrated at customer service points STAFF TRAINING
  7. 7.  Lending for 9 Months  Had 195 Holds before they even arrived in circulation  Express have circulated 554 times  Regular have circulated 122 times  Still have 240 Holds  1 has had damage  2 have been replaced THE NUMBERS
  8. 8.  Give Staff more time for learning  Communicate Circulation Policies Very Clearly to Staff  Find more apps that don’t require accounts/ internet  Customers like to try to remove screen Shields  Some Customers will still drop them in the book drop  Regular customers will become repeat users of the collection  People Love This!!!!!! WHAT HAVE WE LEARNED
  9. 9.  Heather Westhaver  Team Leader, Central Branch  Burlington Public Library  Burlington, Ontario, Canada  westhaverh@bpl.on.ca  www.bpl.on.ca QUESTIONS???
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