DRM Issues & eReader Training

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Presentation by Aaron Kimberley & Kelly Bernstein. Presented at KULT in Hamilton on November 18, 2011

Published in: Technology, Education
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DRM Issues & eReader Training

  1. 1. DRM Issues & eReader Training e-reading at the libraryThen and Now? Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011 Hamilton Public Library
  2. 2. eBooks Offline Library eBook DownloadsUsers left stranded on the broken telephone? Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  3. 3. eBooks Online• One platform – Android, iOS or BlackBerry.• One app – e.g., OverDrive Media Console• Familiar process – Download via Market, App World, App Store. Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  4. 4. What’s old is new again• Underneath the shiny exterior, users of iOS and Android eBook apps Download: EPUB eBooks (2007) Via: Adobe Content Server 4 (2008) Protected by: Adobe ADEPT DRM (2008) Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  5. 5. Industry Partners & Friendly Technologies• Libraries benefit from technologies friendly to competition in the marketplace. – Adobe: ADEPT • Vendor-agnostic • Support for library loans • Not tied to a single device – IDPF: EPUB • Free, open industry standard • Near universal device support Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  6. 6. Copy Protection: A Careful Balance• Limit Copying – Create impediments to copying which make copying a waste of time for most users.• Emphasise Value – Convey a sense of value to the product or commodity which isn’t inherent to the format.• Encourage Legal Use – Make the customer feel good about participation in a vital creative sphere. Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  7. 7. The Adobe DRM Equation Licence Publisher issued to Content Server X On user download On user registration Library On changes to collection Acquire Adobe 1 AccountDownload Find eBookvia Digital 2 for DownloadEditions 3 Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  8. 8. 2012: Where We Stand• Supported by forward-looking partners – OverDrive supporting Adobe ADEPT DRM on all major portable reading platforms.• Standardising on proven technologies – Adobe Content Server and EPUB the solution adopted by all non-proprietary vendors.• Promoting Elegant Solutions – Can’t beat the library ebook app as a free and legal online reading solution. Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  9. 9. The View From Here• eBooks are here to stay• Demand is ever-increasing• Devices are constantly changing Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  10. 10. Why Now?• Device prices are relatively low• eBooks are easy to buy, getting easier to borrow• Mobile technologies are in demand Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  11. 11. The ResulteBook Usage - Jan 2010 to Nov 2011 January 2011, post Christmas boom Georgina Public Library’s ebook usage stats doubled practically overnight from December 2010 to January 2011. Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  12. 12. What it MeansIncreased demand for : content hardware training Increased demands on staff Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  13. 13. How to Cope• Loan out eReaders• Increase ebook budgets• Educate your patrons• Train your staff Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  14. 14. Educate your Patrons• Online resources » downloadcentre.library.on.ca http://www.overdrive.com/Solutions/Libraries/tour/Main.html Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  15. 15. • Print resources Getting Started Guides originally created by Essex County Public Library (used with permission) Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  16. 16. Seminars & In-Person Training• eBook Seminars offered – Very well attended• Small Group Kelly Bernstein Hands-On eBranch Librarian• One-on-One Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  17. 17. What’s Next?• Staff Training to date » Initial webinars, PD days » eReaders for experimenting » One-on-One coaching• Staff delivering public training » In-depth “train the trainer” training » Additional eReaders for demos » Budget add’l staff hours for programming * We all need to become ebook experts Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  18. 18. Conclusions• Technology is finally advanced enough to allow ease of access and borrowing• Public looking to libraries for training and guidance – great opportunity!• Keeping a step ahead of technology is challenging, but very rewarding• Chance to expand staff knowledge, and build confidence Aaron Kimberley and Kelly Bernstein KULT Presentation November 2011
  19. 19. Questions?Aaron Kimberley Kelly BernsteinElectronic Resources Librarian eBranch LibrarianOshawa Public Libraries Georgina Public Libraries(905) 579-6111 ext. 5261 (905) 476-5762 ext. 121akimberley@oshawalibrary.on.ca kbernstein@georgina.ca

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