Nurturing Our Patients and Ourselves

200 views
145 views

Published on

Building staff morale through helping and improving trusting care relationships. Improving trusting care relationship with patients.

Published in: Health & Medicine
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
200
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Nurturing Our Patients and Ourselves

  1. 1. Kaiser Permanente, Northern California Caritas Consortium 2013 Nurturing our Patients and Ourselves Caritas in Action How Caring Science informs and inspires KP caregivers and affirms our commitment to provide our patients and their families exceptional care
  2. 2. Nurturing Our Patients and Ourselves Intent to Contribute Statement: Two focus areas: 1. Building staff morale through helping and improving trusting care relationships. When we care for each other, we can better care for patients. Caring Committee developed staff birthday calendar and potlucks, cards sent to staff in times of need and promoted second nurse at deliveries for support. Members of Caring Committee participated in annual skills days and supported other staff in developing and training teams. 2. Improve service scores by improving trusting care relationship; focusing on patient input. Caring Committee developed badges asking for input and discussed plan with staff. Monitoring scores for improvement. Doctor and nurse see laboring patients together and discuss plan as situation changes continuing to build trust with family. Page 2
  3. 3. Nurturing Our Patients and Ourselves Inspired Contributor(s) 1 : Maria Galletto  -----Service Area: San Francisco Medical Center: SFO Affiliation: PCS -----Year Shared: 2013 Venue: Caritas Consortium Format: Poster ID #: W11 1 Page 3 Names as listed in Lotus Notes, otherwise personal e-mails indicated Keyword TAGs: Identifier  Consortium2013-July, San Francisco, Poster, Patient Care Services, Maternal Child Health  Culture, Self, Team, Patients/Families Descriptor  Self-Care
  4. 4. Nurturing Our Patients and Ourselves Page 4

×