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"We will be trialing a small test of change of handing out ""Thank you cards"" to our patients on the day of discharge. The front of the cards have a picture of our ""Caritas committee"" who consist of front line staff and management team. The card are signed by all the providers that took care of the patient and a general message to show our appreciation and thanking them for allowing us to care for them. In addition, we also have an insert asking the patient if there was anyone they would like to recognize for excellent care during their stay.