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Shedding Light on the Role of External Information in KM
 

Shedding Light on the Role of External Information in KM

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KM Chicago (July, 2009)

KM Chicago (July, 2009)

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    Shedding Light on the Role of External Information in KM Shedding Light on the Role of External Information in KM Presentation Transcript

    • Shedding Light on the Role of External Information in KM
    • The plan
      • Clarify what we mean by external information
      • Review two examples or cases
      • Discuss what role, if any, this kind of information has in knowledge management
    • What tribe do you belong to?
      • Library?
      • Science?
      • Market research?
      • CI?
      • Patent attorney?
      • KM?
      • Research
      • Literature searching
      • Secondary research
      • Open source information
      • FTO or prior art search
      • External information (?)
      Current awareness, information trapping, environmental scanning, monitoring, alerting services, …
      • Does fiber have any effect on flavor release?
      • Can you find consultants with experience in this manufacturing / process problem?
      • Patents & literature on paper recycling technologies?
      • Pricing trends & forecasts for packaging materials?
      • Applications of nanotechnology in pharma?
      • How do fine fragrances infiltrate & impact mass?
      • Profile the activities of X in the printer market?
      • What has been the experience of other firms introducing X kind of product? Go back to 1975?
      • What is the size of the aquatic herbicide market?
    • Cases
      • Positive Organizational Scholarship
      • Wikipedia and Corporations
    • Characteristics of external information
      • Doesn’t matter who provides it; labels & valuation will depend on the tribe
      • Can be one-time but is frequently an on-going information feed
      • Processed or unprocessed
      • Archivable or ephemeral
      • Ownership (copyright / licensing) is an issue
      • Can support strategy or inform tactics
    • How does external information fit into KM?
    • Thank you!
      • Cynthia Lesky
      • Threshold Information Inc.
      • [email_address]
      • 847.433.8306
      • www.threshinfo.com