Km chicago presentation 9 10-13

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Km chicago presentation 9 10-13

  1. 1. Applied Knowledge Management A Bottoms-up Approach at GSA Dave Simmons Knowledge Management Specialist U.S. General Services Administration Public Buildings Service
  2. 2. Challenges and Drivers for PBS $
  3. 3. Virtualizing Reality
  4. 4. What is knowledge management? • Our operating definition The identification, storage and use of valued information that creates and environment for operational efficiency, informed decisionmaking, and confident planning. Great Lakes Region
  5. 5. Desired Outcomes • Reduce project definition and startup times for construction projects • Reduce orientation time for new property and asset managers • Increase confidence in working with the information at hand.
  6. 6. Our Plan 1. Identify valued asset information to organize and make available 1. Identify resources for planning and forecasting 1. Create a more complete real-time picture using existing technologies and resources.
  7. 7. Our Unifying Principles • How can we make Property and Asset Managers more operationally effective? • What information can we make available to create a more complete "real-time" picture of our building assets? • How can we apply our collected information for better-informed and agile forecasting?
  8. 8. 1. What do you look for on a daily basis? 1. What information is difficult to get at? 1. Is there any information that you know exists but can’t find? 1. How long before you give up looking for Information?
  9. 9. Sample Building Page Tenant Agencies Property Manager Contact Info Map Current Projects Historic Projects ABP ePM IRIS Hazmat Information Building Equipment Building Information Site Surveys Reports Condition Studies ... etc. National KM Hub
  10. 10. Building Operating Plan - IN0300 - Hammond USCH
  11. 11. Phase I - (completed - 4/30/13) Phase II - (target date - 5/7/13) MN Heany (Duluth) Minn. FB (Minneapolis) WI Eau Claire (Eau Claire) Milwaukee CH (Milwaukee) IL Customhouse (Chicago) Findley CH (Springfld.) IN Adair (Ft. Wayne) MI Ford (Grand Rapids) Levin (Detroit) OH Kinneary (Columbus) Peck (Cincinnati) Applied Knowledge Management Initiative (AKMI)
  12. 12. Phase I & II - (completed - 5/13/13) Phase III - (target date - 5/21/13) MN WE Burger (St. Paul) U.S. Border Station (Int'l Falls WI Racine SSB (Racine) Sheboygan SSB (Sheboygan) IL Dirksen USCH (Chicago) Price FB (E. St. Louis) IN Halleck FBUSCH (Lafayette) Hamilton FB (New Albany) MI USCH (Port Huron) Border Station (Sault Ste. Marie) OH Metzenbaum (Cleveland) Ashley (Toledo) Applied Knowledge Management Initiative (AKMI)
  13. 13. Phase I - III - (completed - 5/16/13) (30 bldgs.) Phase IV - (target date - 5/30/13) (12 bldgs.) MN USPO & CH (Fergus Falls) FB (Bemidji) IL FBUSCH (Danville) Simon FB (Carbondale) USCH (Urbana) Metcalfe FB (Chicago) WI (completed all Federally-owned buildings) IN Grant FBUSCH (South Bend) Minton-Capehart FB (Ind'polis) MI FB (Flint) PVM FB (Detroit) OH Pease FB (Medina) FBUSCH (Dayton) Applied Knowledge Management Initiative (AKMI) TARGET= 153 Federally-owned buildings
  14. 14. Phase I - IV - (completed - 5/31/13) (42 bldgs.) Phase V - (target date - 6/7/13) (12 bldgs.) MN SSA Building (Minneapolis) IL Lipinski FB (Chicago) 536 Clark (Chicago) Metcalfe FB (Chicago) WI (completed all Federally-owned buildings) IN Bldg 60 (Jeffersonville) MI FOB (Kalamazoo) FB (Ann Arbor) Customs Cargo (Detroit) Hart-Dole (Battle Creek) OH Potter Stewart (Cinc.) Celebrezze (Cleveland) Bricker FB (Columbus) Applied Knowledge Management Initiative (AKMI) TARGET= 153 Federally-owned buildings
  15. 15. Phase I - V - (completed - 6/7/13) (54 bldgs.) Phase VI - (target date - 6/14/13) (12 bldgs.) MN Whipple FB (Ft. Snelling) USCH (Minneapolis) IL FBUSCH (Peoria) FBPOUSCH (Benton) Beatty FBUSCH (Alton) WI (completed all Federally-owned buildings) IN GSA Depot #1 (Hammond) MI Fed. Parking Fac. (Detroit) SSA (Saginaw) OH Seiberling (Akron) Stokes (Cleveland) Applied Knowledge Management Initiative (AKMI) TARGET= 153 Federally-owned buildings
  16. 16. Phase I - VI - (completed - 6/14/13) (66 bldgs.) Phase VII - (target date - 6/21/13) (12 bldgs.) MN SSA (Austin) LPOE (Grand Portage) FSS Fleet (Ft. Snelling) LPOE (Baudette) IL FARC (Chicago) FB (Mt. Vernon) Price FB (E. St. Louis) WI (completed all Federally-owned buildings) IN (completed all Federally-owned buildings) MI Cargo Insp. Vacis(Detroit) Rosa Parks (Detroit) OH Fed'l Pkg. Fac. (Dayton) Warehouse 4 (Dayton) Applied Knowledge Management Initiative (AKMI) TARGET= 153 Federally-owned buildings
  17. 17. Phase I - VII - (completed - 6/14/13) (78 bldgs.) Phase VIII - (target date - 6/21/13) (12 bldgs.) MN LPOE Truck Insp.(Grand Portage) LPOE Secondary Insp.(Grand Portage) LPOE GSA's Garage LPOE (Warroad) IL SSA (Quincy) Washington SSA (Chicago) Kluczynski FB (Chicago) 214 State St. (Chicago) WI (completed all Federally-owned buildings) IN (completed all Federally-owned buildings) MI Cargo Insp. Broker(Detroit) Cargo Insp. Canopy (Detroit) Federal Garage (Detroit) OH Fed'l Pkg. Fac. (Columbus) Applied Knowledge Management Initiative (AKMI) TARGET= 153 Federally-owned buildings
  18. 18. Phase I - VIII - (completed - 6/21/13) (90 bldgs.) Phase IX - (target date - 6/28/13) (12 bldgs.) IN Bldg. 61 GSA (Jeffersonville) Warehouse 100-E (Hammond) MI Federal Center Bldg. (Battle Creek) Federal Boilerhouse (Detroit) OH (Completed all federally-owned buildings) Applied Knowledge Management Initiative (AKMI) TARGET= 153 Federally-owned buildings MN Motor Pool Garage (Ft. Snelling) Comm. Insp. Buildng (Warroad) Secondary Insp. Building (Warroad) IL Fed'l Parking Facility (Chicago) 220 S. State St. (Chicago) 202 S. State St. (Chicago) 11 W. Quincy Ct. (Chicago) Federal Building (East St. Louis) WI (completed all Federally-owned buildings)
  19. 19. Phase I - IX - (completed - 6/28/13) (101 bldgs.) Phase X - (target date - 7/5/13) (52 bldgs.) Applied Knowledge Management Initiative (AKMI) TARGET= 153 Federally-owned buildings IN Hammond Depot (7 buildings) Jeffersonville Complex (20 bldgs.) MI Battle Creek Complex (19 bldgs.) OH (Completed all federally-owned buildings) MN (completed all Federally-owned buildings) IL Roszinkowski USCH (Rockford) FSS Pumphouse (Chicago) GSA Interag. Motorpool (Chicago) 208-202 S. State (Chicago) 230 S. State. (Chicago) 11 W. Quincy (Chicago) WI (completed all Federally-owned buildings)
  20. 20. Applied Knowledge Management Lessons Learned 1. Technologies change, but information needs to be protected 2. Build from the least common demoninator upwards 3. Ask the people who use the information 4. The info is there, just not easy to get at 5. Consistency, currency, reliability 6. Don’t source the work, build a process for creation and maintenance.
  21. 21. Further Lessons Learned 1. Test everything 2. Don’t do a ribbon-cutting, go viral 3. When building, stay low-tech 4. Tag your information yourself 5. Stay focused on serving a group of end-users.
  22. 22. Questions: Dave Simmons Knowledge Management Specialist Region 5 - Public Buildings Service U.S General Services Administration 230 S. Dearborn Chicago, IL 60604 david.simmons@gsa.gov

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