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KINSHIP digitalIntroduction to Social CRM
Agenda•    KINSHIP digital Introduction•    InsideView Dynamics Overview•    InsideView Demo•    Other opportunities
Company Overview   KINSHIP	  digital	  is	  a	  social	  media	  consultancy	  that	     specialises	  in	  understanding,...
IntroductionKINSHIP digital is a social consultancy specialising inunderstanding, developing and protecting its clients’ r...
Services                                                  EXECUTE
                             OPERATIONALISE THE SOCIAL B...
for      6
What Sales Reps want?             Reach the right person             at the right time             with the right message	...
…Increases sales productivity            by deliveringrelevant business and social insights   when and where you need them...
Company                                    Social       News                                                    Contacts  ...
Do you really need more data?                                 10
When was the last time           you         agreed tomeet with someone who only     knew your name?                      ...
DEMO
Key Features in Demo1.  Aggregated	  company	  and	  contact	  informa9on	  from	  many	  sources	  2.  Social	  Media	  a...
InsideView For Microsoft Dynamics CRM
                                                                             •     C...
Rich Executive Profiles                          15
Data Sync into CRM                      16
Daily Watchlist Email Alert     Be the first to know…Watchlists for     prospects, customers, and competitors             ...
Contact data, alone, gets you to the door.                  InsideView gets you Inside.	    u Inside the prospect’s world...
Key Benefits•    Expert sales preparation (fast and effective)•    Higher win rates•    Faster CRM Adoption•    Reduced spe...
InsideView Value Proposition: 
                 Its	  about	  more	  than	  just	  business	  card	  data	                ...
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KINSHIP digital Social CRM ( InsideView for MS Dynamics )

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Making a case for SCM with Dynamics and InsideView

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Transcript of "KINSHIP digital Social CRM ( InsideView for MS Dynamics )"

  1. 1. KINSHIP digitalIntroduction to Social CRM
  2. 2. Agenda•  KINSHIP digital Introduction•  InsideView Dynamics Overview•  InsideView Demo•  Other opportunities
  3. 3. Company Overview KINSHIP  digital  is  a  social  media  consultancy  that   specialises  in  understanding,  developing  and   protec9ng  its  clients’  reputa9on,  brands,   businesses  and  people  in  Social  Media.     3
  4. 4. IntroductionKINSHIP digital is a social consultancy specialising inunderstanding, developing and protecting its clients’ reputation,brands, businesses and people in Social Media. We help our clients to:•  Develop a set of proven rules and frameworks for Social success •  Reap measurable, predictable results and significant ROI from their Social activity•  Stay connected to their customers in a way that is both time and budget -efficient •  Gain up-to-the-minute customer insights for increased sales, improved service, faster product development and more effective marketing•  Listen, understand and act on Social conversations on a large scale•  Harness the power of Social to understand their customers, competitors, and their market•  Transform their existing operational systems and infrastructure into a differentiated customer experience 4
  5. 5. Services EXECUTE
 OPERATIONALISE THE SOCIAL BUSINESS CENTER OF EXCELLENCESOCIAL SOCIAL CUSTOMER DIGITAL MARKETING SALES SERVICE PR & COMMSü  Social Marketing ü  Sales Insights ü  Rapid Social ü  Online Reputation Insights Support Response ü  Competitive Managementü  Rapid Social Intelligence ü  Seamless Customer ü  Crisis Marketing Experience ü  Lead Response Management Response Centre ü  Peer-to-Peer ü  Proactive PR/ü  Social Campaign Crowd-sourced Comms Tracking Supportü  Social Event Management @Michae1Green"
  6. 6. for 6
  7. 7. What Sales Reps want? Reach the right person at the right time with the right message   | SLIDE :7
  8. 8. …Increases sales productivity by deliveringrelevant business and social insights when and where you need them. 8
  9. 9. Company Social News Contacts Connections Info Networks Alerts“All in One” Intelligence toDiscover Opportunities & EngagePeople. Right  Person   Right  Time   Right  Message   | SLIDE :9
  10. 10. Do you really need more data? 10
  11. 11. When was the last time you agreed tomeet with someone who only knew your name? | SLIDE :11
  12. 12. DEMO
  13. 13. Key Features in Demo1.  Aggregated  company  and  contact  informa9on  from  many  sources  2.  Social  Media  and  Social  Profiles/Networking  3.  Smart  Tools   •  Smart  Agents  –  “alerts”   •  Smart  Connec9ons  –  beyond  LinkedIn   •  List  Building   •  Account/Contact  sync  into  CRM   | SLIDE :13
  14. 14. InsideView For Microsoft Dynamics CRM
 •  Company Info •  Contacts •  Alerts •  Social Media •  Social Networks •  Family Tree •  Competitors •  Sync to CRM •  List building FREE!     5  minute    Install       Dynamics   Marketplace   Partner  of  the   Year        2011     CRM 2011 and 4.0 | Within Accounts, Leads, Contacts, & Opportunities
  15. 15. Rich Executive Profiles 15
  16. 16. Data Sync into CRM 16
  17. 17. Daily Watchlist Email Alert Be the first to know…Watchlists for prospects, customers, and competitors | SLIDE :17
  18. 18. Contact data, alone, gets you to the door. InsideView gets you Inside.   u Inside the prospect’s world u Inside their social networks u Inside the issues that matter to their business o Past the gatekeepers o Past the noise o Past your competition
  19. 19. Key Benefits•  Expert sales preparation (fast and effective)•  Higher win rates•  Faster CRM Adoption•  Reduced spend on multiple data sources “InsideView  Users  are  more  successful”     CSO Insights, 2011
  20. 20. InsideView Value Proposition: 
 Its  about  more  than  just  business  card  data   20
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