Raising visibility,
awareness and reach for
your online project
October 16, 2013

Susan Mernit
Knight Circuit Rider,
Oakla...
Susan Mernit, Linked In:
http://www.linkedin.com/in/susanmernit
Twitter: @susanmernit
Facebook: Facebook.com/susanmernit

...
Oakland Local has high visibility,
small team:
2013: 1 FT staffer
We have:
60,000 unique monthly visitors
126,000 page vie...
4
With limited resources,
how can you give your
project the greatest online
reach and impact?
---That’s what we’re going
to ...
Step 1, focus on goals:
what outcomes are you
going for?

6
Step 2: Set a baseline of data to get
started
1. Determine:
What are the core stats today?
What goals would you like to
ac...
Step 3, set your baseline with data.
Look at:
•Key Google Analytics data,
including number of pages viewed,
unique visitor...
Set 4, set measurable outcomes-your goals
Create a set of quantative
measurements for how you’d like to
increase reach and...
Use these 4
critical tools for
building reach &
visibility
1.Search engine
optimization (SEO)
2.Syndication/distributi
on
...
1. Search engine optimization (SEO)
grows visibility and reach

SEO will make your content
more discoverable in search
—Th...
Key SEO best practices you need
TECHNICAL
1. SEO friendly CMS: Word Press is highly SEO-optimized.
Drupal and Joomla are o...
Use keywords in your headlines & content

Integrate keywords into your text to be
more discoverable—by robots
1. Know the ...
Use your keywords in your headlines—repeatedly..

Readers know Berkeleyside is in
Readers know Berkeleyside is in
Berkeley...
Good use of SEO results in high search rankings & more
discoverability

Repetition of location increases SEO
2.Distribution & Syndication are critical tools for
increasing visibility and reach
Content-sharing relationships increase...
Bay area KQED public
media partners with many
different news sites, blogs
and non-profits to gather
quality local news.
Ea...
Who are good prospects to syndicate to?
Look for:
•Local media (newspapers,
radio, web)
•Local government (city, county)
•...
Tools for getting partners!
Materials for reaching out:
•Description of your organization
•Information about your content
...
Once you’re syndicating/distributing
Content distribution (posting on a
partner site)
•Post consistently
•Use photos
•Incr...
3. Social media: Critical tool to build
visibility for your project via virality,
sharing
21

knightdigitalmediacenter.org
The next frontier is viral sharing—getting people to click and pass on
what they like.
Here are some tips on how to do tha...
Use social media
Use social media
platforms
platforms
to increase users,
to increase users,
drive interaction &
drive inte...
24

knightdigitalmediacenter.org
To build visibility, add visible share buttons
to your site for key social networks
**Make it EASY to share** and use HASH...
Tools of the new sharing—
See Upworthy.com
CAPTIONS ON ON PHOTOS
Good content
Photos w/ captions posted to
Facebook
& Twit...
Oakland Local caption/headline test on Facebook
Methodology:
Took 5 stories and build captioned
photos
Posted photos & new...
And don’t forget the power of the hashtag
Remember the 2012
Olympics & the
#NBCFail hashtag?
Thousands of people
used the ...
4. Using metrics data
Do you know the value of a
visit?
Google Analytics &
Facebook
Insights help you see
what’s
Working—a...
What is a visitor worth? What strategies deliver?
Making good use of metrics means
putting data points together and
making...
Analyze the data to focus in on best efforts

Use Google Analytics traffic data to track and report on
third-party referra...
What the plan looks like
Start:
– Understand where you
are
– Decide where to grow
– Develop a strategy
– Execute

Finish
–...
Great resources for building skills

BASIC TOOLS
•Google Webmaster tools (google.com/webmasters)
•Google analytics (google...
Photo credits
Chuck Coker, photo, Baseline and Meridian | Flickr - Photo Sharing! http://bit.ly/YQdcFb
Sean McEntee, chang...
THANKS!

mernit@gmail.com
@susanmernit
http://oaklandlocal.com

Susan Mernit
Knight Circuit Rider,
Oakland Local
Editor/Pu...
36

knightdigitalmediacenter.org
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Raising visibility, awareness and reach for your online project

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  • Lisa on LinkedIn: linkedin.com/in/lisawilliams
    Lisa on Twitter: @lisawilliams
  • According to Matt Cutts of Google, only 20% of the U.S. population has heard of Search Engine Optimization (SEO)—but it’s critical to expanding the visibility of your web site.
  • But much of search is in what we call the long tail. According to the Search Engine experts at SEOMOz, 89.4% of all search traffic are keywords that are NOT in the top 1,000 terms. (See http://www.seomoz.org/blog/illustrating-the-long-tail)
    Top 100 terms: 5.7% of the all search traffic
    • Top 500 terms: 8.9% of the all search traffic
    • Top 1,000 terms: 10.6% of the all search traffic
    • Top 10,000 terms: 18.5% of the all search traffic
    This means if you had a monopoly over the top 1,000 search terms across all search engines (which is impossible), you’d still be missing out on 89.4% of all search traffic.
    (see http://bit.ly/WaWhvi)
  • 1. Know the “best” keywords to drive traffic to your site (Reference: http://www.seomoz.org/beginners-guide-to-seo/keyword-research).
    2. Use Google AdWords to check popularity of possible keywords to use in text: Google AdWords: Keyword Tool http://bit.ly/YnrhYz
  • How do you reach people who aren’t in your network? Partnerships & content distribution/syndication
    Partners, syndication and distribution: Increasing reach through distribution, links, partnerships grows page views and unique visitors
    Checking Google analytics stats is a clear way to see how users find your content everywhere on the web—via Facebook, Twitter, other social media and content partners.
  • Social media: Presence and interaction on social media platforms increases site traffic, time spent on site and user/site and user/user interactions
  • In a way, what we all want to engineer is more interaction, recognition, engagement, and influence via social media and the people networks it supports.
    Actions, words and attention in social networks are currencies of value. (use an example/case study here that uses Likes on social media to drive marketing)
  • Do you know the value of a visit? Using metrics data can help you understand what’ working and what isn’t (show FB page view clips, twitter retweets, Google analytics referral traffic)
  • Raising visibility, awareness and reach for your online project

    1. 1. Raising visibility, awareness and reach for your online project October 16, 2013 Susan Mernit Knight Circuit Rider, Oakland Local Editor/Publisher
    2. 2. Susan Mernit, Linked In: http://www.linkedin.com/in/susanmernit Twitter: @susanmernit Facebook: Facebook.com/susanmernit 2
    3. 3. Oakland Local has high visibility, small team: 2013: 1 FT staffer We have: 60,000 unique monthly visitors 126,000 page views 11,000 Facebook followers 10,000 Twitter followers 600+ registered commentators 30+ regular monthly community commentators/contributors Partnerships with public media (KQED), local newspaper (SFGate), others. Social media and search drive tons of our traffic! 3
    4. 4. 4
    5. 5. With limited resources, how can you give your project the greatest online reach and impact? ---That’s what we’re going to talk about. 5
    6. 6. Step 1, focus on goals: what outcomes are you going for? 6
    7. 7. Step 2: Set a baseline of data to get started 1. Determine: What are the core stats today? What goals would you like to achieve for your project through increasing reach and visibility? What will success look like— and how will you measure it? 7 knightdigitalmediacenter.org
    8. 8. Step 3, set your baseline with data. Look at: •Key Google Analytics data, including number of pages viewed, unique visitors and time spent on site and top referring sites for your project •Key Facebook data, including number of followers, number of people talking, and most viral posts for your project’s Facebook page •Key Twitter data re Twitter for Business Analytics Make a list of data reflecting where you are today—and then list out where you’d like to see growth 8 knightdigitalmediacenter.org
    9. 9. Set 4, set measurable outcomes-your goals Create a set of quantative measurements for how you’d like to increase reach and visibility, such as •Increasing unique visitors to web site •Increasing referral traffic from third-party web sites •Increasing newsletter sign-ups •Increasing comments •Increasing returning visitors Use these goals—and your baseline data—to chart your strategy with 4 key tools 9 knightdigitalmediacenter.org
    10. 10. Use these 4 critical tools for building reach & visibility 1.Search engine optimization (SEO) 2.Syndication/distributi on 3.Social media tags & virality 4. Google Analytics & Facebook Insights Let’s take a look at each 10 knightdigitalmediacenter.org
    11. 11. 1. Search engine optimization (SEO) grows visibility and reach SEO will make your content more discoverable in search —This is essential to increasing visitors & traffic. 11 knightdigitalmediacenter.org
    12. 12. Key SEO best practices you need TECHNICAL 1. SEO friendly CMS: Word Press is highly SEO-optimized. Drupal and Joomla are other SEO friendly options. Note that tumblr, typepad, and blogger/blogspot are less optimized). 2. Google SEO tools: Install and use Google Webmaster tools (google.com/webmasters) and Google analytics (google.com/analytics). 3. Robots visibility: Build a sitemap for Google.com robots so they can index your site. 4. RSS feeds/XML outputs: Use free tool Feedburner or simple RSS to make sure you have feeds to export. 12
    13. 13. Use keywords in your headlines & content Integrate keywords into your text to be more discoverable—by robots 1. Know the “best” keywords to drive traffic to your site and use them 2. Need help? Use Google AdWords to check popularity of possible keywords to use in text: see http://bit.ly/YnrhYz Keywords for The Lens, NOLA, 2013 Check keyword searches in Google Analytics under Traffic Sources Overview to see what previous queries have been. 13
    14. 14. Use your keywords in your headlines—repeatedly.. Readers know Berkeleyside is in Readers know Berkeleyside is in Berkeley, CA—but robots need to be told Berkeley, CA—but robots need to be told Examples: Berkeleyside.com
    15. 15. Good use of SEO results in high search rankings & more discoverability Repetition of location increases SEO
    16. 16. 2.Distribution & Syndication are critical tools for increasing visibility and reach Content-sharing relationships increase reach, visibility and bring new visitors Partners distribute their content For Philly’s The Notebook (thenotebook.org,), local partners drive traffic through content partnerships, syndication & distribution Track impact of content distribution through thirdparty referral data on Google Analytics 16
    17. 17. Bay area KQED public media partners with many different news sites, blogs and non-profits to gather quality local news. Each of these stories is from a different partner. 17
    18. 18. Who are good prospects to syndicate to? Look for: •Local media (newspapers, radio, web) •Local government (city, county) •Bloggers & hyperlocal sites (news sites, individual sites) •Local and regional mobile apps & directories •Portal sites with regional or niche content (Yahoo! News, Google News, Huffington Post, Patch) 18 Connecticut Mirror has a large number of partners, including the NY Times
    19. 19. Tools for getting partners! Materials for reaching out: •Description of your organization •Information about your content •Content samples •Information on RSS/XML feed •Information on photo licensing/right •Daily or weekly news budget email 19 Economic Hardship Economic Hardship Reporting Project has a Reporting Project has a model that focuses on model that focuses on content distribution content distribution
    20. 20. Once you’re syndicating/distributing Content distribution (posting on a partner site) •Post consistently •Use photos •Increase posting on sites with most click-through to you ••Contentsyndication: Sharing Content syndication: Sharing •Send news budget to staff through feeds through feeds •Push the specials •Keep adding partners ••Regularlycheck indexing is Regularly check indexing is Check stats on Google Analytics/Traffic Sources 20 working working ••Buildnew feeds for specific Build new feeds for specific partner requirements partner requirements ••Keepadding new partners Keep adding new partners
    21. 21. 3. Social media: Critical tool to build visibility for your project via virality, sharing 21 knightdigitalmediacenter.org
    22. 22. The next frontier is viral sharing—getting people to click and pass on what they like. Here are some tips on how to do that… 22 knightdigitalmediacenter.org
    23. 23. Use social media Use social media platforms platforms to increase users, to increase users, drive interaction & drive interaction & engagement engagement And reach more diverse And reach more diverse audiences audiences Think about VIRAL SHARING as a new goal Is your content in multiple destinations? #hashtagged? 23 knightdigitalmediacenter.org
    24. 24. 24 knightdigitalmediacenter.org
    25. 25. To build visibility, add visible share buttons to your site for key social networks **Make it EASY to share** and use HASHTAGS Note buttons for Reddit, Note buttons for Reddit, Stumbleupon, Stumbleupon, Google +, Linked In— Google +, Linked In— where is yr audience? where is yr audience? 25 knightdigitalmediacenter.org
    26. 26. Tools of the new sharing— See Upworthy.com CAPTIONS ON ON PHOTOS Good content Photos w/ captions posted to Facebook & Twitter Copy with the captioned photos that engages deep curiosity—and doesn’t give much away If Facebook is your top referrer, focus on that—and use crafted headlines & captioned photos 26 (Hat tip: Upworthy.com) (Hat tip: Upworthy.com)
    27. 27. Oakland Local caption/headline test on Facebook Methodology: Took 5 stories and build captioned photos Posted photos & new headlines on Facebook Compared results to previous promotions 27 Results Pie photo: Feb 24: 14 hours after posting: 1,187 people saw this post; Feb 17 (no caption), 300 Occupy photo: Feb 24: 14 hours after posting: 1,037 people saw this post Feb 21: 502 saw this post
    28. 28. And don’t forget the power of the hashtag Remember the 2012 Olympics & the #NBCFail hashtag? Thousands of people used the tag. At the 2013 Oscars, #hathawaynipples went viral due to a Prada dress Create hashtags for your Create hashtags for your events, coverage and events, coverage and issues issues --and see ififthey catch on --and see they catch on 28
    29. 29. 4. Using metrics data Do you know the value of a visit? Google Analytics & Facebook Insights help you see what’s Working—and what’s not 29
    30. 30. What is a visitor worth? What strategies deliver? Making good use of metrics means putting data points together and making inferences: Top referrals + time spend on site from each referral source=quality of user/attention Demographic location data on GA + demographic location data from FB=reasonable scan of where your audience is located, gender, age Top quality referrers for Oakland Top quality referrers for Oakland Local: sfgate.com blog & Google Local: sfgate.com blog & Google Search Search 30
    31. 31. Analyze the data to focus in on best efforts Use Google Analytics traffic data to track and report on third-party referrals—Find the referring sources with the most interested users (look at time spent metrics). Use Google Analytics in combination with Facebook data to track Facebook post virality and sharing, as well as Facebook site referrals Use Facebook data to understand most viral posts and finetune caption and headline writing 31 knightdigitalmediacenter.org
    32. 32. What the plan looks like Start: – Understand where you are – Decide where to grow – Develop a strategy – Execute Finish – – – – Measure results Assess costs/value Fine-tune Repeat Pick 1-2 areas to address at a time and make sure you are able to track results and assess value 32
    33. 33. Great resources for building skills BASIC TOOLS •Google Webmaster tools (google.com/webmasters) •Google analytics (google.com/analytics). •Build a sitemap for Google.com robots (Creating a News Sitemap - Webmaster Tools Help http://bit.ly/YBiep2) SEO •Google AdWords: Keyword Tool http://bit.ly/YnrhYz •SEO tips by Google’s Matt Cutts http://bit.ly/13hO2AJ). •Beginner's Guide to SEO: http://www.seomoz.org/beginners-guide-to-seo/keyword-research •Check your link authority a http://www.opensiteexplorer.org/ SOCIAL MEDIA & VIRALITY •The rise of digital influence by Brian Solis, Altimeter, http://www.slideshare.net/Altimeter/the-rise-of-digitalinfluence •Upworthy: 10 Ways To Win The Internets http://slidesha.re/15faQUs •Upworthy: How To Make That One Thing Go Viral http://slidesha.re/15faVrd ANALYTICS AND METRICS •Jan 11 2013 learning lab 2013 show me the metrics http://slidesha.re/15fOdjC •Measuring The Networked Nonprofit | Beth’s Blog http://bit.ly/ZwiGGd 33
    34. 34. Photo credits Chuck Coker, photo, Baseline and Meridian | Flickr - Photo Sharing! http://bit.ly/YQdcFb Sean McEntee, change | Flickr - Photo Sharing! http://bit.ly/X7I2tA Tom Magliery, 4 | Flickr - Photo Sharing! http://bit.ly/ZtUUdT flickroll666, http://www.flickr.com/photos/39496275@N00/49627440/ (pattern) Mal McCarthy,://www.flickr.com/photos/37570710@N02/6988872191/in/photostream Winsingek, http://www.flickr.com/photos/8390411@N02/6891296261/ Media Bistro, http://www.mediabistro.com/alltwitter/files/2012/11/social-community.jpg Every 60 seconds in social media infographic: http://www.jasonchan.com/strategy/wp-content/uploads/2011/06/60seconds_440px.jpg Hands image, http://mashable.com/2012/01/17/business-social-media-progress/ Fred Cavazza, http://www.fredcavazza.net/2012/02/22/social-media-landscape-2012/ Upworthy, http://allthingsd.com/files/2012/10/Upworthy.png NBC fail tag, http://www.wtsp.com/images/640/360/2/assetpool/images/120730102339_nbcfail.JPG Red Plastic, Online community metrics, http://www.flickr.com/photos/redplastic/3878614398/ 34
    35. 35. THANKS! mernit@gmail.com @susanmernit http://oaklandlocal.com Susan Mernit Knight Circuit Rider, Oakland Local Editor/Publisher
    36. 36. 36 knightdigitalmediacenter.org
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