The most credible insights on Indian mobile users -
Exhaustive: Based on a survey of 30,066 households across 109 cities/towns and 196 villages (based on a sample of 121,311 individuals/53,005 mobile users)
Representative: The sample is representative of 94.8% of the Indian population (entire mainland India); covered 80 of the 88 NSSO regions
Provides -
A better understanding of the mobile universe
Insights into the demographics of mobile users
Insights into their usage of mobile services including VAS
Asset ownership/media usage of mobile owning households
Info at circle/operator/urban-rural/town class levels
Useful for -
Operators in understanding their customers better
Operators for tapping new revenue opportunities
Operators for benchmarking their key indicators versus competition
Marketers/Operators for leveraging mobile’s potential as a marketing channel
Juxt India Mobile 2013 - Understanding Mobile Users and Usage in India
1. India Mobile Landscape 2013 Topline
Understanding Mobile Users and Usage in India
Exclusively Marketed by -
2. The most credible insights on Indian mobile users
Exhaustive: Based on a survey of 30,066 households across 109 cities/towns and
196 villages (based on a sample of 121,311 individuals/53,005 mobile users)
Representative: The sample is representative of 94.8% of the Indian population
(entire mainland India); covered 80 of the 88 NSSO regions
Provides
A better understanding of the mobile universe
Insights into the demographics of mobile users
Insights into their usage of mobile services including VAS
Asset ownership/media usage of mobile owning households
Info at circle/operator/urban-rural/town class levels
Useful for
Operators in understanding their customers better
Operators for tapping new revenue opportunities
Operators for benchmarking their key indicators versus competition
Marketers/Operators for leveraging mobile’s potential as a marketing channel
What is India Mobile Landscape 2013?
2
4. India has 554.8 million mobile users
Those users actively use 643.4 million SIMs (Active SIMs)
That is 1.16 active SIMs per user
But they have as many as 773.9 million valid SIMs which they may or may not
be actively using (Live SIMs)
That is 1.4 live SIMs per user
Mobile penetration in urban India is 70%; in rural India, it is 36%
There are 23.8 million users who use Internet on their mobile
phone using any data connection such as GPRS/EDGE/3G
As many as 110.8 million use services like music/games/video download/bill
pay etc using operators’ portals.
95% of all active connections are pre-paid
93% of those are on GSM networks; 7% are on CDMA
9% of the 554.8 million mobile users use multiple SIMs
The Mobile Universe
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5. Rural India has already overtaken urban India in mobile usage. 54%
of the users are in villages
298 million mobile users in rural India, using 346.7 million active SIMs
256.2 million mobile users in urban India, using 296.7 million active SIMs
64% of the mobile users are male
Gender divide clearly visible: 55% penetration among male; 37% among female
More than 65% of the mobile users are below 35.
Penetration is highest (75%) among 19-24 age group
Still fairly low (44%) among teens and in 46-55 age group (44%)
Students (33%) and housewives (22%) together account for bulk
(55%) of total mobile users
Mobile has clearly become a mass market product with fairly
secular penetration across socio-economic categories, both in
urban and rural India
Understanding the Users
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6. There are 143.2 million Internet users in India
Includes all those who access Internet through one or more of the following:
desktop/laptop; mobile data connections; mobile operators’ portals & smartTV
There are 23.8 million mobile data connection users
9.3 million of them access Internet only through mobile data connection . This
exclusive mobile Internet users’ base was almost non-existent two years back
There are 110.4 million users who use operators’ portals (on-deck)
48.6 million of them do not access Internet any other way.
Fairly similar penetration of mobile data users among operators
Reliance is an exception. It lags behind while MTS is ahead of others
Very different usage by on-deck users and mobile data connection
users
Content download (games/music) predominant usage of on-deck users
‘Social’ is the word for data connection users: social networking, e-mailing,
instant messaging, video share/watch top four apps for mobile data users
The Rise and Rise of Data
6
7. Rule of Three is clearly visible
Top three (Airtel, Vodafone, Idea) accounting for 69% of the user base
Airtel leads with 30% of the user base
With 24% of its customers in top three urban socio-economic
categories, Vodafone has the best distributed portfolio
However, if ‘data’ and ‘rural’ are the next opportunities, Airtel
clearly leads others
61% of Airtel users in villages
It accounts for 38% of all mobile data connection users
In the other potential segment, Youth, Idea leads, with 41% of its
users being in the 13-24 age group
Airtel has a better gender ratio among the top three
The Service Providers Battle
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8. India has 596.4 million handsets
As many as 93% of users have one handset each
Nokia still leads with 47% of the active handset subscriber base
Samsung follows at No 2 with close to half of that share
Micromax is No 3, but LG in striking distance at No 4
Handsets’ journey towards becoming all purpose devices unabated
More (51%) camera phones than non-camera phones among most used handsets
31% of all most used phones have megapixel cameras
Almost half (49%) most-used phones have Mp3 players
Only 18% have data connections (3% have 3G) in their most-used phones
83% of most-used phones in use are color phones
English is still the phone-e-tic language
83% of users operate phone in English language, followed by Hindi, which 9%
users use
The Handset Story
8
10. 1010
Overall Mobile User
Level Dataset
All Mobile Users – Demographics,
Psychographics, Mobile Device Usage,
Mobile Internet Usage
India Mobile Universe
Car & 2-wheeler
owning mobile users
Auto Owners Mobile
Social media users on the Mobile
Mobile Investors
Consumer Segment
Datasets (Individuals)
Mobile Youth 13-24 year old mobile users
Mobile Women Women mobile users
Mobile Urbanites Mobile users by their SEC profile
Mobile Socialites
Students using mobile
Mobile City/Circle Mobile users by town classes/Circles
Mobile Borrowers
Students Mobile
Mobile using households as
investors
Mobile Banking/Payment users
Mobile users who use banking/financial apps
Reports for Brand Owners
Mobile & Online Net users using internet on mobile
Asset Owners Mobile
Shoppers Mobile
You can also create your own
customized
Consumer Segment Dataset!*
from the Information Areas
covered!
Consumer Segment
Datasets (Households)
Mobile Intended Investors
Mobile Bharat Rural Mobile users
Family as a user of mobile phones Mobile Families
Mobile using households: Where do
they shop?
Mobile using households as asset owners
Mobile using households as
users of loan products
Mobile using households
who intend to invest
Mobile Users using mobile banking
11. Mobile Service Provider Reports
All Mobile Users
Urban vs. Rural
Post Paid vs. Pre Paid
GSM vs. CDMA
Women Mobile Users
Youth Mobile Users
Circle Type
• Post Paid vs. Pre Paid
• GSM vs. CDMA
• Mobile Operators
• Mobile Handset Brands
• Mobile Handset Price Points
Circles
• Urban vs. Rural
• Post Paid vs. Pre Paid
• GSM vs. CDMA
• Mobile Operators
• Mobile Handset Brands
• Mobile Handset Price Point
Mobile Operators
• Urban vs. Rural
• Post Paid vs. Pre Paid
• Circle Type, Circles
• Mobile Handset Brands
• Mobile Handset Price Point (Class
Interval)
• Multiple SIM users vs. Single SIM
users
• Post Paid vs. Pre Paid
• GSM vs. CDMA
• Recharge Value (Class Interval)
You can also create your own
customized
Consumer Segment Dataset!* from
the Information Areas covered!
12. Mobile Handset Reports
All Mobile Users
Handset Brands
Urban vs. Rural
Handset Brands
Post Paid vs. Pre Paid
Handset Brands
Handset Price Ranges
GSM vs. CDMA
Handset Brands
Handset Price Ranges
Women Mobile Users
Handset Brands
Handset Price Ranges
Youth Mobile Users
Handset Brands
Handset Price Ranges
Town class
Handset Brands
Handset Price Ranges
Occupation
Handset Brands
Handset Price Ranges
Generations
Handset Brands
Handset Price Ranges
Multiple SIM users vs. Single SIM users
Handset Brands
Handset Price Ranges
Recharge Value (Class Interval)
Handset Brands
Handset Price Ranges
14. Size Estimates of Mobile Users in India
All India, Rural/Urban, Town class-wise, Operator-wise, Circle-wise,
GSM/CDMA, Prepaid/Postpaid
Total mobile phone using households, No. of mobile phones users per
household, Total no. of connections (SIMs) and handsets in the household, Total
no. of ‘active’ connections (SIMs) and ‘active’ handsets in the household
Total mobile phone using individuals, ‘Total’ as well as ‘active’ mobile phones
per individual (SIMs and Handsets), No. and proportion of 3G connections, No.
of 3G compatible handsets, No. of ‘dual SIM’ handsets
Personal Demographics/Geographics of Mobile Users
Gender, Age, Marital Status, Generational classification by age, Status in the
household (CWE, other earning or dependent member of the HH, Occupation,
Individual Income (if earning)
Education, Medium of Education, Mother Tongue, Preferred language of
reading, Religion
Region, State, Telecom circles, Urban/Rural, Circle Type, City Type, Village
Type, Top 20 individual urban districts
Information Snapshot
14
15. Household Profile of Mobile Users
Family size, Family classification by lifecycle stage
Highest occupation & education levels in the HH, Neo-SEC Classification, CWE
Occupation & Education, Conventional SEC classification
Monthly Household Income (MHI), No. of earning members in the family,
Average per capita household income
Ownership status and size (carpet area) of house living in
Asset owned in the household (House, Car, Motorcycle, Scooter, Bicycle, TV, TV
Connection, Fridge, Washing Machine, Air Conditioner, Microwave, Music
system, Portable music player, VCD/DVD player, Regular Camera, Digital
Camera, Video Camera, Computer, Video Games, Food processor, Water
purifier, Toaster/Sandwich maker, Power backup, Landline phone, Tractor, Tube
well/Pump, Transistor/Radio)
Loans Taken in the Household (Home Loan, Car Loan, Two Wheeler Loan,
Educational Loan, Consumer Durable Loan, Business Loan, Personal Loan,
Agricultural Loan, Health/Marriage/Social Occasion Loan)
Financial Assets in the Household (Equity, Bank FDs, Chit Fund, Land, House,
Shop/Commercial Property, Jewlery)
Information Snapshot
15
16. Household Profile of Mobile Users (Cont’d)
Intended Investment in the Household (Real Estate, Equity, Jewelry, Insurance,
Higher Education)
Intended Major Expenditure in the Household (Automobile, Furniture, Home
Improvement, International Travel, Large Social Events, Payment of Past Loan)
Usage of Mobile Service
No. of SIMs, Service providers of all SIMs, Type of connection technology, Type
of connection plan
Average minutes talked daily, Monthly bill, Whether uses internet on any of
these SIMs, Mode of accessing internet on mobile phone (or reason for not
using internet on mobile), Usage of Operator Portals
Service Provider of most used SIM, Voice and Data Services subscribed on this
most used connection, Type and brand of mobile applications used on this most
used connection
Usage of Mobile Handset
Brands, Features, Single/Multiple SIM handsets
Information Snapshot
16
18. Most ‘recent and representative’ survey-based estimates of mobile phone users in
urban and rural India
User-ship estimates based on a very large land survey of over 121,311 individuals
spread across all mainland states & union territories (covering all the telecom
circles) of the country. Survey conducted in May–July 2013 among 24225 households
in 109 towns and 5,841 households in 196 villages – a total of over 30,066
households
Most ‘comprehensive’ profiling of Indian mobile users – in their demographics,
socio-economic and key mobile usage dynamics
A deeper profiling of the Indian mobile users, their consumption lifestyle and their
mobile usage - including details about their location, economic status, and their
mobile handset and service usage patterns and preferences
Demographic profiling and individual level SIM and handset ownerships data is based
on all mobile using individuals living in the surveyed households. Mobile usage
details and lifestyle profiling is based on the mobile using respondent members in
the surveyed households (those answering questions on behalf of their respective
households)
Offline Enumeration Study Overview
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19. A large-scale land survey was conducted to profile and estimate the Indian
mobile users. The survey covered ‘towns’ and ‘villages’ of all population
strata in all the mainland states and union territories in India (covering all
the key, and 80 of the total 88 regions in India as classified by NSSO) – all
23 telecom circles were covered extensively
Though the selection of towns and villages was ‘purposive’, the sampling
within the towns was done on ‘2-stage random’ basis (firstly a random
selection of polling booths, and then a random selection of households
from the electoral list within each of these randomly selected polling
booths); within villages sampling was done on ‘systematic random’ basis
(selection of every nth house in the village)
To estimate the mobile user-ship correctly and to make the findings
representative of all mobile users in India (and not just of those surveyed),
telecom circle-wise, urban town/village class and SEC combination level
‘household representation weights’ as derived from authentic ‘Govt. of
India’ base-level population statistics (NSSO/Census 20111) were applied
to the survey data
Offline Enumeration Study Methodology
19
22. A. Each Dataset
(In MS Excel format) : Rs. 1,50,000
B. Analyzed Topline Report
(in MS Power Point format) : Rs. 2,00,000
C. Online Reporting Engine Access
(Access to dataset data on
Tableau Reporting Software) : Rs. 1,75,000 per log-in
D. Custom queries
(48hrs turn around time from receiving payment)
- 1 custom query (restricted to 5 data cuts/banners/top-breaks and 15
cross tabulated/side break tables within the available variables of the
dataset): Rs. 50,000
- Annual upfront subscription of 12 queries in a calendar year (restricted to
5 data cuts/banners/top-breaks and 15 cross tabulated/side break tables
within the available variables of the dataset): Rs. 2,50,000
Pricing*
22* Excluding Taxes
23. Combo Offers: If you want to order more than one format then, the
pricing is as,
A+B+C+D = Rs. 5,00,000
A+B+C = Rs. 3,50,000
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A+B = Rs. 2,50,000
A+C = Rs. 2,50,000
B+C = Rs. 2,50,000
B+D = Rs. 3,00,000
*A = Each Dataset (In MS Excel format)
B = Analyzed Topline Report (in MS Power Point format)
C = Online Reporting Engine Access (Access to dataset data on
Tableau Reporting Software)
D = Custom queries (as previous slide)
Trade Discounts:
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2. 5 to 9 segment/vertical reports/datasets etc. - Flat 20%
3. Above 10 segment/vertical reports/datasets etc. - Flat 25%
4. For existing clients of Juxt, Smartmandate, TelecomWatch & Drizzlin
there is +10% discount
Pricing*
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24. Payment Terms :100% against order confirmation
Delivery Timeline : Syndicated Dataset Excels
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: Customized Dataset Excels*
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: Online Reporting tool - Tableau Login
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: Analyzed Topline Report (Powerpoint presentation)
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Payment Terms & Delivery
24