SharePoint in the City: Houston

458 views
357 views

Published on

Published in: Business, Technology
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
458
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
15
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

SharePoint in the City: Houston

  1. 1. SharePoint in the City: San Antonio Kickoff: Introduction to our Internal SharePoint Implementation
  2. 2. #SPHouston About us… Connect with Us! https://twitter.com/sharepoint911 https://plus.google.com/103035237693787020406/posts https://www.facebook.com/SharePointAtRackspace RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  3. 3. #SPHouston About me… @jennifermason RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  4. 4. #SPHouston Let’s Keep in Touch! Email jennifer.mason@rackspace.com Twitter @jennifermason Blog http://JenniferAnnMason.com RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  5. 5. #SPHouston Play Along at Home!! • Free SharePoint 2013 Trial – http://sharepoint.rackspace.com/free-sharepoint-2013 • Great way to access the new features in 2013 without having to set up your own test environment! RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  6. 6. #SPHouston My Job Description • I work with users at Rackspace to answer the question....... ”Wouldn’t it be great if we could do {enter thing here}, yeah it would be great! Can you please go do {enter thing here}” RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  7. 7. #SPHouston THE END TO END ENGAGEMENT MODEL RACKSPACE® HOSTING | WWW.RACKSPACE.COM 7
  8. 8. Session 1: Overview of Our Internal 2013 Implementation RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  9. 9. #SPHouston In This Session…. • How are we using SharePoint 2013 Internally? • Our Farm Configuration • Our “Stuff” • Our General Approach for Implementation RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  10. 10. #SPHouston Our Roadmap • Where we started….. • Where we are at…. – Current Farm Configuration – Current Solutions • Where we are going…… RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  11. 11. Quick Wins The Power of Low Hanging Fruit! RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  12. 12. #SPHouston Strategic Deals RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  13. 13. #SPHouston Interactive Onboarding RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  14. 14. #SPHouston Department Information Pages RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  15. 15. Session 2: Real World Solution Overview: Using SharePoint to Manage the Strategic Proposals Process RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  16. 16. #SPHouston In This Session….. Using SharePoint to Manage the Strategic Proposals Process RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  17. 17. #SPHouston The Process 1. Identify the Business Problem 2. Gather Information 3. Design the Solution 4. Building the Solution 5. Managing the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  18. 18. #SPHouston Business Problem • Need a single place to….. – Store Re-Usable Content – Track Current Progress and Deliverables – Provide Instructions to Team Members – Share Content During the Proposal Process RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  19. 19. #SPHouston Current State • Solution • Pain Points – File Server – Lost Data – Email – Lots of Required Maintenance – Security Management The Symptoms – Single Point of Failure Disorganization Loss of Previous History Rework with Each Proposal RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  20. 20. #SPHouston Gather Information • Remove all technology from the conversation and map out the following: – Who will use the system? – What do they need to do? • Our Primary Users – Proposal Managers – Rackers Contributing to the Proposal RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  21. 21. #SPHouston Design the Solution • The business user that we were working with didn’t have much SharePoint experience, so we took the following approach: 1. Build a very simple shell SharePoint solution to help them get started. Our main goal was to provide a “single location for all content” 2. Regroup on ideas that flow from the presentation of the prototype. 3. Finalize Requirements and build a phased implementation approach RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  22. 22. #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  23. 23. #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  24. 24. #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  25. 25. #SPHouston Managing the Solution • We want to make it easy to work with, so we are doing the following….. – Creating a Standard Template for all Proposals – Planning a Phase 2 to add Improvements! RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  26. 26. #SPHouston Phase 2 Ideas RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  27. 27. #SPHouston Phase 2 Ideas RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  28. 28. #SPHouston Phase 2 Ideas RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  29. 29. #SPHouston Transition to Phase 2 • It is all about baby steps! Here are the things we are doing now to move to the next phase of the project: 1. Give the team time to review how they want to structure the content. They like the idea of “buckets” but now they need to define them 2. Restructure the site content (will utilize ShareGate for this) 3. Provide Updated Training to the Team RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  30. 30. Session 3: Real World Solution Overview: Using SharePoint to Build an Interactive Onboarding Experience RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  31. 31. #SPHouston In This Session….. Interactive Onboarding Experience RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  32. 32. #SPHouston The Process 1. Identify the Business Problem 2. Gather Information 3. Design the Solution 4. Building the Solution 5. Managing the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  33. 33. #SPHouston Business Problem • Need a single place to….. – Direct Managers to Content to Share with New Hires – Provide Instructions to New Hires about Orientation – Share Content During the Orientation Week RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  34. 34. #SPHouston Current State • Solution • Pain Points – File Server – Lost Data – Email – Lots of Required Maintenance – Security Management The Symptoms – Single Point of Failure for Absent Coordinator (email) Disorganization Frantic Last Minute Planning Students Can’t Access Data Rework with Each Session RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  35. 35. #SPHouston Gather Information • Remove all technology from the conversation and map out the following: – Who will use the system? – What do they need to do? • Our Primary Users – HR Administrators who Manage Orientation Sessions – Presenters who Teach The Sessions – Students who Attend the Sessions RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  36. 36. #SPHouston Design the Solution • The business user that we were working with didn’t have much SharePoint experience, so we took the following approach: 1. Build a very simple shell SharePoint solution to help them get some visual grounding to what could be done. 2. Regroup on ideas that flow from the presentation of the prototype. 3. Finalize Requirements and build a phased implementation approach RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  37. 37. #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  38. 38. #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  39. 39. #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  40. 40. #SPHouston My Tips & Tricks • Promoted Links • Workflows that Populate HTML for Rollup RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  41. 41. #SPHouston My Tips & Tricks • Connected Web Parts RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  42. 42. #SPHouston Managing the Solution • We want to make it easy to work with, so we are doing the following….. – Creating a Standard Template for all Sessions – Creating Specific Landing Pages to Deliver Role-Based Content – Training the HR Admins to Add Content / Users / Manage Permissions – 3 to 6 Month Roll Out Period to allow for flexible requirements and template adjustments RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  43. 43. Session 4: Real World Solution Overview: Using SharePoint to Build a Departments Information Portal RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  44. 44. #SPHouston In This Session….. Department Pages RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  45. 45. #SPHouston In This Session….. Department Pages RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  46. 46. #SPHouston In This Session….. Department Pages RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  47. 47. #SPHouston The Process 1. Identify the Business Problem 2. Gather Information 3. Design the Solution 4. Building the Solution 5. Managing the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  48. 48. #SPHouston Business Problem • Need a single place to….. – Provide Rackers with Updates (Newsletters) – Allow Rackers to Submit Requests to our Department RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  49. 49. #SPHouston Current State • Solution • Pain Points – PDF Newsletters (emailed) – Lost Data – Email Requests – Lots of Required Maintenance The Symptoms – Single Point of Failure for Absent Team Member (email) Disorganization Lost Requests / Data Compliance Audit Re-Work RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  50. 50. #SPHouston Gather Information • Remove all technology from the conversation and map out the following: – Who will use the system? – What do they need to do? • Our Primary Users – All Rackers – “No Training Required” is a huge requirement of our users! RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  51. 51. #SPHouston Design the Solution • The solutions we were designing needed to be easily managed and maintained by the specific groups: 1. Must be Simple to Maintain 2. Must Require No Training to Use It 3. Must be Flexible for Future Changes 4. Must be able to Build it Quickly RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  52. 52. #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  53. 53. #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  54. 54. #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  55. 55. #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  56. 56. #SPHouston Managing the Solution • We want to make it easy to work with, so we are doing the following….. – Creating an Updated Version based on Pages & Rollups – Used IT Resources to Automate Process Via InfoPath Form RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  57. 57. Session 5: Adoption, Governance, Training and Migrations - Oh My! Implementing SharePoint in the Real World RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  58. 58. #SPHouston Our Journey…… RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  59. 59. #SPHouston Our Environment • Test that became Production • Multiple Environments • New Environments Discovered Daily • Constant Workforce Adjustments RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  60. 60. #SPHouston Options for Moving Forward • Option 1: “Clean Up” the Current State • Option 2: Create “Clean” Environment & Migrate • A Balancing Act – Risk / Reward – Effort / Return – Creation / Maintainability RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  61. 61. Our Plan RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  62. 62. #SPHouston A Clean Start •Key Areas of Concern: –Supportability –Sustainability & Reliability –Security –Empowerment –Training RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  63. 63. #SPHouston Our Current Status • Wins – Strong Excitement for SharePoint Internally • Future Improvements – Additional Training for Site Admins – Several Enterprise Wide Solutions – Additional Resources (Creative Outsourcing) – Introduction with Onboarding – Additional Branding & Site Designs – Empowered Users – Advanced Solutions (Forms, Workflows) RACKSPACE® HOSTING | WWW.RACKSPACE.COM
  64. 64. #SPHouston Thanks for Coming! • We hope today’s event was very informative for you and your team! • We will be following up with an event survey tomorrow am and we greatly appreciate any feedback you have for us! RACKSPACE® HOSTING | WWW.RACKSPACE.COM

×