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SharePoint in the City: Houston
 

SharePoint in the City: Houston

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    SharePoint in the City: Houston SharePoint in the City: Houston Presentation Transcript

    • SharePoint in the City: San Antonio Kickoff: Introduction to our Internal SharePoint Implementation
    • #SPHouston About us… Connect with Us! https://twitter.com/sharepoint911 https://plus.google.com/103035237693787020406/posts https://www.facebook.com/SharePointAtRackspace RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston About me… @jennifermason RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Let’s Keep in Touch! Email jennifer.mason@rackspace.com Twitter @jennifermason Blog http://JenniferAnnMason.com RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Play Along at Home!! • Free SharePoint 2013 Trial – http://sharepoint.rackspace.com/free-sharepoint-2013 • Great way to access the new features in 2013 without having to set up your own test environment! RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston My Job Description • I work with users at Rackspace to answer the question....... ”Wouldn’t it be great if we could do {enter thing here}, yeah it would be great! Can you please go do {enter thing here}” RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston THE END TO END ENGAGEMENT MODEL RACKSPACE® HOSTING | WWW.RACKSPACE.COM 7
    • Session 1: Overview of Our Internal 2013 Implementation RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston In This Session…. • How are we using SharePoint 2013 Internally? • Our Farm Configuration • Our “Stuff” • Our General Approach for Implementation RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Our Roadmap • Where we started….. • Where we are at…. – Current Farm Configuration – Current Solutions • Where we are going…… RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • Quick Wins The Power of Low Hanging Fruit! RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Strategic Deals RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Interactive Onboarding RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Department Information Pages RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • Session 2: Real World Solution Overview: Using SharePoint to Manage the Strategic Proposals Process RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston In This Session….. Using SharePoint to Manage the Strategic Proposals Process RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston The Process 1. Identify the Business Problem 2. Gather Information 3. Design the Solution 4. Building the Solution 5. Managing the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Business Problem • Need a single place to….. – Store Re-Usable Content – Track Current Progress and Deliverables – Provide Instructions to Team Members – Share Content During the Proposal Process RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Current State • Solution • Pain Points – File Server – Lost Data – Email – Lots of Required Maintenance – Security Management The Symptoms – Single Point of Failure Disorganization Loss of Previous History Rework with Each Proposal RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Gather Information • Remove all technology from the conversation and map out the following: – Who will use the system? – What do they need to do? • Our Primary Users – Proposal Managers – Rackers Contributing to the Proposal RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Design the Solution • The business user that we were working with didn’t have much SharePoint experience, so we took the following approach: 1. Build a very simple shell SharePoint solution to help them get started. Our main goal was to provide a “single location for all content” 2. Regroup on ideas that flow from the presentation of the prototype. 3. Finalize Requirements and build a phased implementation approach RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Managing the Solution • We want to make it easy to work with, so we are doing the following….. – Creating a Standard Template for all Proposals – Planning a Phase 2 to add Improvements! RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Phase 2 Ideas RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Phase 2 Ideas RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Phase 2 Ideas RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Transition to Phase 2 • It is all about baby steps! Here are the things we are doing now to move to the next phase of the project: 1. Give the team time to review how they want to structure the content. They like the idea of “buckets” but now they need to define them 2. Restructure the site content (will utilize ShareGate for this) 3. Provide Updated Training to the Team RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • Session 3: Real World Solution Overview: Using SharePoint to Build an Interactive Onboarding Experience RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston In This Session….. Interactive Onboarding Experience RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston The Process 1. Identify the Business Problem 2. Gather Information 3. Design the Solution 4. Building the Solution 5. Managing the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Business Problem • Need a single place to….. – Direct Managers to Content to Share with New Hires – Provide Instructions to New Hires about Orientation – Share Content During the Orientation Week RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Current State • Solution • Pain Points – File Server – Lost Data – Email – Lots of Required Maintenance – Security Management The Symptoms – Single Point of Failure for Absent Coordinator (email) Disorganization Frantic Last Minute Planning Students Can’t Access Data Rework with Each Session RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Gather Information • Remove all technology from the conversation and map out the following: – Who will use the system? – What do they need to do? • Our Primary Users – HR Administrators who Manage Orientation Sessions – Presenters who Teach The Sessions – Students who Attend the Sessions RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Design the Solution • The business user that we were working with didn’t have much SharePoint experience, so we took the following approach: 1. Build a very simple shell SharePoint solution to help them get some visual grounding to what could be done. 2. Regroup on ideas that flow from the presentation of the prototype. 3. Finalize Requirements and build a phased implementation approach RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston My Tips & Tricks • Promoted Links • Workflows that Populate HTML for Rollup RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston My Tips & Tricks • Connected Web Parts RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Managing the Solution • We want to make it easy to work with, so we are doing the following….. – Creating a Standard Template for all Sessions – Creating Specific Landing Pages to Deliver Role-Based Content – Training the HR Admins to Add Content / Users / Manage Permissions – 3 to 6 Month Roll Out Period to allow for flexible requirements and template adjustments RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • Session 4: Real World Solution Overview: Using SharePoint to Build a Departments Information Portal RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston In This Session….. Department Pages RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston In This Session….. Department Pages RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston In This Session….. Department Pages RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston The Process 1. Identify the Business Problem 2. Gather Information 3. Design the Solution 4. Building the Solution 5. Managing the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Business Problem • Need a single place to….. – Provide Rackers with Updates (Newsletters) – Allow Rackers to Submit Requests to our Department RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Current State • Solution • Pain Points – PDF Newsletters (emailed) – Lost Data – Email Requests – Lots of Required Maintenance The Symptoms – Single Point of Failure for Absent Team Member (email) Disorganization Lost Requests / Data Compliance Audit Re-Work RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Gather Information • Remove all technology from the conversation and map out the following: – Who will use the system? – What do they need to do? • Our Primary Users – All Rackers – “No Training Required” is a huge requirement of our users! RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Design the Solution • The solutions we were designing needed to be easily managed and maintained by the specific groups: 1. Must be Simple to Maintain 2. Must Require No Training to Use It 3. Must be Flexible for Future Changes 4. Must be able to Build it Quickly RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Building the Solution RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Managing the Solution • We want to make it easy to work with, so we are doing the following….. – Creating an Updated Version based on Pages & Rollups – Used IT Resources to Automate Process Via InfoPath Form RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • Session 5: Adoption, Governance, Training and Migrations - Oh My! Implementing SharePoint in the Real World RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Our Journey…… RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Our Environment • Test that became Production • Multiple Environments • New Environments Discovered Daily • Constant Workforce Adjustments RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Options for Moving Forward • Option 1: “Clean Up” the Current State • Option 2: Create “Clean” Environment & Migrate • A Balancing Act – Risk / Reward – Effort / Return – Creation / Maintainability RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • Our Plan RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston A Clean Start •Key Areas of Concern: –Supportability –Sustainability & Reliability –Security –Empowerment –Training RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Our Current Status • Wins – Strong Excitement for SharePoint Internally • Future Improvements – Additional Training for Site Admins – Several Enterprise Wide Solutions – Additional Resources (Creative Outsourcing) – Introduction with Onboarding – Additional Branding & Site Designs – Empowered Users – Advanced Solutions (Forms, Workflows) RACKSPACE® HOSTING | WWW.RACKSPACE.COM
    • #SPHouston Thanks for Coming! • We hope today’s event was very informative for you and your team! • We will be following up with an event survey tomorrow am and we greatly appreciate any feedback you have for us! RACKSPACE® HOSTING | WWW.RACKSPACE.COM