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How to set up an in memory page for funeral directors
 

How to set up an in memory page for funeral directors

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    How to set up an in memory page for funeral directors How to set up an in memory page for funeral directors Presentation Transcript

    • How to make an InMemory pageA guide for funeral directors
    • How to make an In Memory page for your customers justgiving.comContentsWhat is an In Memory page?How to create an In Memory page for yourclientHow to cancel an In Memory pageResourcesFAQs
    • How to make an In Memory page for your customers justgiving.comWhat is an In Memorypage?In Memory pages provide a simple andsensitive way for Funeral Directors tohelp people collect donations online toremember a loved one.We send the donations to charitiessecurely by seamless bank transferevery week. There’s no having to keeptrack of loose change or sortingthrough cheques. Thank you e-mailsare sent automatically to all donors,saving you time and admin costs.Here’s an example of an In MemoryPage:
    • Step 1Find your charity• Go to justgiving.com• Find your charity by typing the nameor charity number into the search box.• Select your charity from the searchresults.• Click the Make a page button.justgiving.comHow to make an In Memory page for your customers
    • Step 2Set up a personal accountYou now need to set up a personalaccount. This enables you to personalisethe page at any time. You can haveunlimited pages connected to oneaccount.We suggest you use a generic companyemail address such asadmin@yourcompany.com. Please makesure this email is not being used for aseparate personal JustGiving account.• Enter your company’s generic emailaddress.• Select No – I’m new.• Click on Make your page.justgiving.comHow to make an In Memory page for your customers
    • We need a bit of information from youto set up your personal account.Fill in the following:• Title, first and last name – Select thetitle Other, enter your company’sname in the first name and last namefields. E.g. For JustGiving the first namewould be ‘Just’ and the last name wouldbe ‘Giving’ .• Email and password – Confirm youremail address and create a password.justgiving.comHow to make an In Memory page for your customers
    • • Address – Use your company’saddress here. Enter the buildingnumber and postcode, clickFind address and select thefull address from the list.• Terms of service – Tick the boxto agree to the terms of service.Click on Create account.justgiving.comHow to make an In Memory page for your customers
    • Step 3Select your page type• Select In Memory fromthe options.justgiving.comHow to make an In Memory page for your customers
    • Step 4Tell us about the personwho is being remembered• You will need to fill out their firstname, last name and gender• You can add other details such as theirdate of birth and date of death• Click submit at the end of this processto save the person’s details.•Leave the question regarding yourcharity’s contribution ticked as No.justgiving.comHow to make an In Memory page for your customers
    • Step 5Chose a memorable webaddress for the page• Put the initials of your company followby the name of the deceased.For example, if JustGiving set up an InMemory page for Joe Bloggs the webaddress entered would be :JG-JoeBloggs• Use these initials for every In Memorypage you create•Click Create your pagejustgiving.comHow to make an In Memory page for your customers
    • Step 6Customise the InMemory PageThe In Memory page is now liveand ready to take donations.• Change the page title to ‘InMemory of the deceased’ in thisexample ‘In Memory of Joe Bloggs’• Make the fundraising target zero• Change the photo to yourcompanies logo• Change the story to a simple thankyou message from the family• Click continue and you are takento your accountjustgiving.comHow to make an In Memory page for your customers
    • Step 7Customise the thankyou message• In your account click on YourPages• Select the page• Click on Edit your thank youmessage• Change the text to replace ‘me’with ‘the family’• Click on the blue Save buttonjustgiving.comHow to make an In Memory page for your customers
    • Step 8Add cash and chequescollected at the funeralservice to the page• In your account click on YourPages• Select the page• Click on Raised offline• Enter the amount of moneycollected• Click on the blue Save buttonYou will need to send any offline tothe charity, or give it to the family tohand on.justgiving.comHow to make an In Memory page for your customers
    • How to cancel the pageYou or your customer may only want the In Memorypage open for a short timeTo close the page so it can not longer receive donations but canstill be viewed:• Login to your account• Click on Your Pages• Select the page• Click on Extend your pages• Set the date to todays date• Click on SaveTo remove the page completely:• Log in to your account• Click on Your Pages• Select the page• Click on Cancel your page• Click on Please cancel my JustGiving pagejustgiving.comHow to make an In Memory page for your customers
    • Resources for your customersA guide for your customers if they wish to create their ownonline tribute:1. Go to just.ly/FD-Handout-Creating-an-online-tribute2. Click Save at the top of the presentation box3. Open the file and print on to A4 paper or cardA handout for funeral attendees explaining how to donate:1. Go to just.ly/FD-Handout-How-to-donate2. Click Save at the top of the presentation box3. Open the file and add:- The name of the deceased- The name of the charity that is being supported- The web address of the In Memory page on JustGiving- The text code for the collection4. Print double sided, one side for the web address, one side forthe text code. Print in size A6, four to one page of A4.justgiving.comHow to make an In Memory page for your customers
    • FAQsMy customer wants to raise money for twocharitiesYou can set up two pages, each linked to a different charity. Thetwo pages will automatically link together in a collection page if youenter the same details for the deceased person.My customer wants to add their own text andimagesThe family can set up their own In Memory page, you can find aguide for them here [insert URL for download].I cant find the charity my customer want tosupport on JustGivingYou can let the charity know they can join JustGiving herejustgiving.com/en/charitiesjustgiving.comHow to make an In Memory page for your customers
    • Need any help?Call us on 0845 021 2133Or email us at charities@justgiving.comjustgiving.com/charitiesHow to make an In Memory page for your customers