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Municipal Open Government Framework - Beta Version
 

Municipal Open Government Framework - Beta Version

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Open Government means many things to many people - this presentation provides a framework for local/municipal government to move into Open Gov. The primary focus is on the core elements of: Citizen ...

Open Government means many things to many people - this presentation provides a framework for local/municipal government to move into Open Gov. The primary focus is on the core elements of: Citizen Engagement, Open Data, Collaboration and Innovation. There is also the discussion of the supporting infrastructure required to support Open Gov.

This is a follow-up to a presentation from last year with complementary ppts that may be found at www.slideshare.net/jkonga

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    Municipal Open Government Framework - Beta Version Municipal Open Government Framework - Beta Version Presentation Transcript

    • Presented by Jury Konga, Principal eGovFutures Group Municipal Open Government Framework - the Beta Version MISA Ontario 2011 Annual Conference June 6, 2011.
      • Context: Open Government, Gov 2.0, Open Data
      • Open Gov Principles, Core Components & Service Delivery
      • Municipal Open Government Framework – Beta
      • MOG Framework – Supporting Infrastructure
      • Concluding thoughts
      Overview MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Roots in Freedom of Information legislation (oldest identified with Sweden in 1766, U.S.A. 1966; Canada FOI as well as Privacy Act; 1983)
      • More recently, Open Government focuses on citizen engagement, transparency, accountability, collaboration and innovation
      • 3 Pillars of Open Government from Senator Kate Lundy, Australia: Citizen- Centric Government, Open and Transparent Government and Innovation Facilitation (June 2009)
      • President Obama’s Open Government directive (Jan. 2009) synopsis: Government should be transparent, participatory and collaborative
      Context - Open Government MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • “ Government 2.0: Using Technology to Improve Education, Cut Red Tape, Reduce Gridlock, and Enhance Democracy ” William Eggers, Deloitte. 2005
      • Gov 2.0 “is the use of technology – especially the collaborative technologies at the heart of Web 2.0 – to better solve the collective problems at a city, state, national and international level” Tim O’Reilly, “Open Government – Collaboration, Transparency and Participation in Practice”. 2010
      • From GovLoop (the government Facebook), working definition (2010): Gov 2.0 embraces the use of new and old tools, changes of employee and contractor culture, and improvements in processes that make government more transparent, collaborative, and participatory--enabling citizens and others to gain more efficient and timely access to data, information, and services through the sharing and distribution of information within and throughout the government.
      Context - Gov(ernment) 2.0 MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Open Data is a foundational component for Open Government and focuses on freely making public data available in a usable format for all to re-use and add value for the benefit of citizens.
      • Open Data – it’s about public data being easily discoverable, readily accessible and freely available without restrictions (to a degree)
      • Recent Open Data initiatives have focused on public sector data and very recently has also turned to private sector corporate data
      • Open Data – not new, we’ve been doing it for a while … what has changed is the public’s expectations of expanded scope and ease of access to government data
      Context - Open Data MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Open Government
      • Principles & Core Components
      MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Business: Public Services
      • Structure: Corporation
      • Governance: Council (Board of Directors)
      • Servicing: Citizens and Businesses - the SHAREHOLDERS
      Open Government - Perspective for Local Government MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • President Obama’s goals from the Open Gov Directive … stated
        • Publish Government Information Online
        • Improve the Quality of Government Information
        • Create and Institutionalize a Culture of Open Government
        • Create an Enabling Policy Framework for Open Government Source: http://www.whitehouse.gov/open/documents/open-government-directive
      • A declaration of open government by the Australian Government: “Engage: Getting on with Government 2.0”; Report of the Government 2.0 Taskforce
      Open Government - the Principles http://www.finance.gov.au/publications/gov20taskforcereport/chapter3.htm#a5 MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • 1. The Commissioners endorse and promote open government as a means to enhance transparency and accountability which are essential features of good governance and critical elements of an effective and robust democracy.
      • 2. The Commissioners call on the federal and all provincial and territorial governments to declare the importance of open government, including specific commitments for stronger standards for transparency and participation by the public.
      • 3. Governments should build access mechanisms into the design and implementation stages of all new programs and services to facilitate and enhance proactive disclosure of information.
      • 4. Through ongoing consultations with the public, governments should routinely identify data sources and proactively disclose information in open, accessible and reusable formats . Public access to information should be provided free or at minimal cost.
      • 5. In implementing open government policies, the federal and all provincial and territorial governments should give due consideration to privacy, confidentiality, security, Crown copyright and all relevant laws.
      Open Government - Principles in Canada Source : Sept 1, 2010 Resolution of Information and Privacy Commissioners of Canada, Provinces and Territories http://www.oic-ci.gc.ca/eng/rp-pr-ori-ari_2010_1.aspx MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Declaration of Local Open Government Principles
        • “ [City] is committed to transparency …..
        • [City] is committed to meaningful public participation …..
        • [City] is committed to collaborating with the public and across government …..
        • [City] is committed to sharing best practices and software and other resources with other government entities. …..”
      Open Government - Local Open Government Principles MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Source : Open Government Initiative; http://opengovernmentinitiative.org/declaration-of-local-open-government-principles /
    • Open Government - A View of Principles Aggregated view from the prior stated sources MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Open Government Components - Focus on Citizens What needs to improve to benefit citizens … MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Core Component Value to Citizens Citizen Engagement Democracy with the opportunity to participate and influence policy Open Data Transparency via access to public information and potential value added products and services Collaboration Efficiencies in government , reduced duplication of effort and better results Innovation Enhancing policy , service delivery and optimizing government resources
      • Leadership & Governance
      • Policy & Standards
      • Technology
      Municipal Open Government Framework (MOGF) – Beta Version MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Citizen Engagement Open Data Collaboration Innovation MOGF Core Components MOGF Supporting Infrastructure
      • Data
      • Human & Financial Resources
    • Municipal Open Government Framework (MOGF) – Beta Version MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Everything relates to everything
    • MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Open Government and Service Delivery
      • Our business – Public Service
      • Our services – defined via Municipal Reference Model v2, a MISA project
      • Our approach - Citizen Centric Service Excellence Institute for Citizen Centric Service (ICCS)
      • Need integrated service delivery – Service One concept as per MISA Ontario 2009 & 2010 Annual Conferences
      Open Government and Service Delivery MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Open Government and Service Delivery Municipal Reference Model MRMv2 Components – An Organizing Framework Work in Progress Source: “ Describing Municipal Government -Using Programs and Services” presentation by Roy Wiseman MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • A few thoughts for further discussion …
      Open Government and Service Delivery MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Service Examples & a Challenge Open Government Elements – Potential Role Citizen Engagement Open Data Collaboration Innovation Comment Communi-cations 2 Way Dialogue Proactive info access Communication.Tools Social media + channels Increasing Needs Land Use Planning Enhance practices Scenario assessments Local – global planning Real-time online Innovation opportunities Social Services Dynamic assessments Wellness indicators Share Best Practices Data /visual mashups New approaches Public Works Field Service Ambassadors Projects & Status Common stds & IT tools Enterprise Mobile Apps Needs more collaboration Resource constraints Comment on budgets Reduce FOI needs Intranet Wikis Shared Services Direct Impact on services
    • MOG Framework - Citizen Engagement Municipal Open Government MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Leadership & Governance
      • Policy & Standards
      • Technology
      Citizen Engagement Open Data Collaboration Innovation MOGF Core Components MOGF Supporting Infrastructure
      • Data
      • Human & Financial Resources
    • Citizen Engagement - Diverse Shareholders Images via MS Office Municipal Open Government Framework - the Beta Version MISA Ontario 2011 Annual Conference
    • Citizen Engagement - Social Media is key
      • Gov 2.0/Web 2.0/ Social Media technologies are pervasive
      • “ Game changer” - key in engagement
      • New channels for interacting
      • Communications demands increase
      MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Citizen Engagement - Blogging, Tweeting, YouTubing … Engaging
      • Social Media (Web 2.0) tools, Community engagement, internal collaboration
      • Example cities: Nanaimo, Kelowna, Guelph, Niagara Region
      • Continually evolving and enhancing
      MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Use of Social Media is a key element of Open Government
      • Assessment of existing policies undertaken by Center for Technology in Government, State University of New York
      • Corporate Communications Policy and protocols will need to be updated
      Citizen Engagement - Social Media requires new Policy Source: “Designing Social Media Policy for Government: Eight essential elements” http://www.ctg.albany.edu/publications/guides/social_media_policy/social_media_policy.pdf MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Social Media Policy is there for a reason – to provide structure and guidelines
      • … . While enacting policy, don’t lose sight of why the policy exists
      Citizen Engagement - Policy 2.0 needs to happen http://www.socialsignal.com/cartoon MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Citizen Engagement - the WE approach Consider a new focus for the Service Provider – Client Relationship Service Provider Service Recipient to this .. WE A Community Approach To Public Service MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Service Provider Service Recipient Us Government Them Citizens From this ….
      • ChangeCamps, CityCamps, GovCamps, BarCamps, TransitCamps … opportunities are endless
      Citizen Engagement - go Camping MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Manitoba & Saskatchewan flooding
      • First implement-ation of Ushahidi platform in Canada
      • Citizens actively engaged
      • Visualization, submit reports, get alerts, download reports
      Citizen Engagement - Open Community Project Source: http://mbfloods.ca #mbfloods via Tweetdeck MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Local Gov-> closest to citizens & best opportunity to lead in citizen engagement
      • Ongoing dialogue with your shareholders
      • " We are turning the budget and planning process upside down by starting with you ” Calgary Mayor Nenshi
      Citizen Engagement - Local Government Leadership MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • MOG Framework - Open Data Municipal Open Government MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Leadership & Governance
      • Policy & Standards
      • Technology
      Citizen Engagement Open Data Collaboration Innovation MOGF Core Components MOGF Supporting Infrastructure
      • Data
      • Human & Financial Resources
    • Open Data - Foundational to Open Gov
      • Open Government as defined by citizens and communities of interest has a data – centric focus
      MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Source : Suzanne Long from Toronto ChangeCamp 2009
      • Completeness
      • Primacy
      • Timeliness
      • Ease of Physical and Electronic Access
      • Permanence
      Open Data - Principles MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version 10 Principles for Opening Up Government Information http://sunlightfoundation.com/policy/documents/ten-open-data-principles/
      • Machine readability
      • Non- discrimination
      • Use of commonly owned standards
      • Licensing
      • Usage costs
    • Open Data - Principles
      • 10 Principles for Opening Up Government Information
      MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Graphic via Wordle.net
      • “ Access by Design” principles from Ontario Information and Privacy Commissioners Office (April 2010)
      • 1. Proactive, not Reactive
      • 2. Access Embedded into Design
      • 3. Openness and Transparency = Accountability
      • 4. Fosters Collaboration
      • 5. Enhances Efficient Government
      • 6. Makes Access Accessible
      • 7. Increases Quality of Information
      Open Data - Principles in Ontario Source: http://www.ipc.on.ca/images/Resources/accessbydesign_7fundamentalprinciples.pdf MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Open Data - Where in the World? MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Open Data - From Local to Global MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Federal : started shortly before election call. One year pilot. Considered 2 – 3 years behind UK & USA
      • Provinces: some GIS data related sites. BC has Minister of Open Gov
      • Municipalities are the Leaders in Open Data. In Ontario: Toronto, Ottawa, London, Windsor, Mississauga. Others in planning stages.
      Open Data - the Canadian Scene MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Open Data - Diverse Data Offerings MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Images: Metrolinx, VIVA transit, City of Toronto, CHFI, Town of Markham
    • Open Data - Crowdsourcing the Data Today’s examples of where tomorrow will go MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Open Data - We Have Data …Now What?
      • USE THE DATA!
      • Washington DC – Apps for Democracy ’09
      • Code for America – “Connecting City Governments & Web 2.0 talent
      • DataSF ’09 “Innovation Showcase”
      MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Open Data - We Have Data …Now Apps
      • USE THE DATA!
      • DataTO.org – community based
      • Apps4Edmonton – City sponsored
      • Ottawa Apps contest – 80+ apps
      • Apps for Climate Action – B.C.
      • Many civic apps via coder/“hacker” community
      MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • G4: Vancouver, Toronto, Edmonton & Ottawa
      • ODF Project: August – December 2010.
      • ODF Components
        • Governance
        • Principles & Policy
        • Standards
        • Technology
        • Data, Operations & Human Resources
        • Open Data Portal
        • Future Roadmap
      Open Data - G4 and the Open Data Framework Open Data Framework Municipal Open Government Framework - the Beta Version MISA Ontario 2011 Annual Conference
    • Open Data - Open Data Maturity Model Five Phases of Open Data Evolutionary within Info Management Best Practices Municipal Open Government Framework - the Beta Version MISA Ontario 2011 Annual Conference
    • Open Data - From Local to Global OpenData. EARTH Source: Municipal Open Government Framework, 2010 www.slideshare.net/jkonga MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Original Concept Circa 1994 ALL citizens are living on the same planet ….. everything connects to everything … think Global Warming, World Health, Crisis Response Academia, Non-Profits, Community Groups OpenStreetMap Community Updates External Data Linkages (e.g. World Bank) OpenData.CA Provincial Municipal Federal Public Service
    • MOG Framework - Collaboration Municipal Open Government MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Leadership & Governance
      • Policy & Standards
      • Technology
      Citizen Engagement Open Data Collaboration Innovation MOGF Core Components MOGF Supporting Infrastructure
      • Data
      • Human & Financial Resources
    • Open Government - Collaborate Now MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version “ All of us are smarter than one of us” “ There are more knowledgeable people outside your organization than inside”
    • Collaboration - a Continuum
      • Collaboration is a continuum - from Himmelman’s hierarchy of “mutually beneficial” relationships:
      • “ Networking - simply involves exchange of information for mutual benefits.
      • Coordinating - involves information exchange, altering activities for mutual benefits and achieving a common purpose
      • Cooperating   - builds on coordination and requires participating entities to share resources, implying a higher level of organizational commitment which sometimes
      • Collaborating - is the highest hierarchy of relationship, requiring the greatest level of trust, time and share of organizational resources and jurisdiction”
      MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Collaboration - another view of the Continuum
      • Variables can be viewed as
        • Subject themes (e.g. Special Interest Groups or Project Teams)
        • Scope of interest (e.g. local to global)
        • Geographic extents of activities (e.g. neighbourhood, city, region, etc).
      MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Collaboration Opportunities
        • G + G Collaboration
        • G + B Collaboration
        • G + C Collaboration
      • Why haven’t we had more projects like BizPal, MRM and engaging the community?
      Collaboration - Examples of Success MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version June 3 – 5, 2011.
      • Examples include:
        • MISA Ontario Gov 2.0 SIG and Committees
        • GovLoop, Civic Commons, Open Knowledge Foundation, MuniGov 2.0
      Collaboration - Non Profit Successes MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Collaboration - Community Driven Successes
      • Citizens and Non-Profits are driven by ideals not politics
      • UK examples – My Society.org, FixMyStreet.com, TheyWorkForYou.com
      • Canada examples – visiblegovernment.ca, FixMyStreet.ca, OpenParliament.ca, DataLibre.ca, civicaccess.ca
      • MANY applications facilitated by Open Data
      MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Collaboration - Grass Roots Open Data Community MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Collaboration - Leveraging your personal networks MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Everyone has their own personal and professional networks that should be leveraged towards collaboration Example shown is a LinkedIn network
    • Collaboration - Moving forward as a community Need to leverage our Community Intellectual Capital and resources MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • MOG Framework - Innovation Municipal Open Government MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Leadership & Governance
      • Policy & Standards
      • Technology
      Citizen Engagement Open Data Collaboration Innovation MOGF Core Components MOGF Supporting Infrastructure
      • Data
      • Human & Financial Resources
    • Innovation - Make it default Promote innovation - don’t stifle it! MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version For the last time, no , I do not know what the ROI is on it! http://www.socialsignal.com/cartoon
      • Institute for Citizen Centred Service
        • Report on Innovation in Municipal Service Delivery (2010)
      • Need a focal point for Innovation
        • Ontario Centre Of Excellence for Innovation in Municipal Government (proposed in 2009 presentation http://www.slideshare.net/jkonga/web-20-from-a-social-to-a-service-web )
      • Apps Development contests and hackathons, leveraging social media technologies, cloud computing (IaaS, SaaS, DaaS …)
      Innovation - Current State MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Innovation should be default for the organization
      • Internally there’s a need to leverage the intellectual capital
      • External engagement for innovation … “there ‘s more knowledgeable people outside your organization than inside”
      • Innovation is addictive 
      Innovation - Corporate Culture MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Source: http://zope.cetis.ac.uk/members/scott “
    • Innovation - Government as a Platform
      • Differing interpretations of GaaP … characteristics:
      • Transformative and Mission driven
      • Policy Based
      • Counter-balancing with Citizens 2.0
      • Technology enabled and iterative
      • Government as a Platform … is evolving
      Source: Adapted from “What Does Gov 2.0 Look Like”, Mark Drapeau, May 24, 2010. O’Reilly Radar http://radar.oreilly.com/2010/05/what-does-government-20-look-l.html MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Gov 2.0 is transformative and mission driven Gov 2.0 is Policy based Gov 2.0 is Counter-balancing Gov 2.0 is technology enabled and iterative
      • Expectations continue to increase – an integrated, holistic approach must be taken
      • As per Tim O’Reilly’s “Gov as a Platform – do the least possible to enable others to build”
      • Build a partnership between Gov, private sector and the developer community
      Innovation - Integrated Service Delivery Service One (2.0) - The Service Coordinator Service Requests Requests from MyHomePage (Facebook, Linkedin, etc) Source: From a Social to a Service Web, 2009. www.slideshare.net/jkonga MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Integrated Service Delivery “Engine” Standardized Processes, Protocols and Knowledge Base Business Knowledge Database
    • MOG Framework - Supporting Infrastructure Municipal Open Government MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Leadership & Governance
      • Policy & Standards
      • Technology
      Citizen Engagement Open Data Collaboration Innovation MOGF Core Components MOGF Supporting Infrastructure
      • Data
      • Human & Financial Resources
      • The “elephant” in the room – well known but what to do? Consider
        • “ Good Failure” - a point on the road to success.
        • Engagement – need to increase participation/buy-in
        • Transparency – moving from control to empowerment
      • Effective Change Management requires leadership
      MOGF Supporting Infrastructure - Organizational Culture
        • http://www.publivate.com/?p=671
      MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Strong leadership is key
        • Not just senior management … ALL levels
        • Political support
        • Community support
      • Effective Governance is needed
        • Enterprise approach – leverage existing structure
        • May begin with small informal working group
        • Report to Senior Management team
      MOGF Supporting Infrastructure - Leadership & Governance MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Enhanced Citizen Engagement, Open Data, Collaboration and Innovation - speaks to the need to consider new policies
      • Some key policy areas include:
        • Use of social media
        • Information access & protection of privacy
        • Information and records management
        • Human resources policies and
        • Performance measurement
      MOGF Supporting Infrastructure - Policies & Standards MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Leverage existing policies and standards – collaborate towards those that don’t exist
      • MISA Ontario Gov 2.0 SIG
      • Open Muni - Policy and Standards http://wiki.openmuni.org/
      • Center for Technology in Government – Social Media Policy http://www.ctg.albany.edu/
      • W3C http://www.w3.org/TR/gov-data/
      • OMG
      • Many others exist – use them
      MOGF Supporting Infrastructure - Policies & Standards MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version http://gov.omg.org/gov-wg-opengov.htm
    • MOGF Supporting Infrastructure - Technology … many options MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Microsoft Citizen Service Platform THE CLOUD ! IaaS, SaaS, DaaS … ..
    • MOGF Supporting Infrastructure - Data, Human and Financial Resources
      • Data
        • Strategic asset required for all government operations and supporting open government
        • Opportunities for enhancing info management practices
      • Human and Financial Resources
        • Develop plan for re-allocation of resources based on business alignment to principles of Open Government
        • Policy and Process reviews should be viewed as opportunities for more effective and efficient operations
      MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • Embrace Open Government – it’s becoming the new way of doing business. It’s a win-win for government and citizens
      • Engage and Empower Citizens - the opportunity exists to make quantum leaps in public service delivery & community building throughout Canada
      • Accelerate Open Data – all levels of government need to increase knowledge and pick up the pace of moving forward to benefit all
      • Collaborate Now - limited resources and increasing internal and external demands for efficient and effective government dictate it
      • Make Innovation the default – expectations are that government will become open and efficient through innovation
      • Adopt the Municipal Open Government Framework – Beta Version and make it better
      Concluding Thoughts … MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
    • Open Government -Final thought Open Government is GOOD Government … we all benefit! MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version
      • You’re invited! Wednesday June 8, 2011. 1:45 – 3:00. Orion A
      • MISA Ontario Gov 2.0 SIG Unconference – collaboration opportunity
      Open Gov, Gov 2.0, Open Data … MISA Ontario 2011 Annual Conference Municipal Open Government Framework - the Beta Version Source: MISA Ontario 2011 Conference program
    • Jury Konga, Principal eGov Futures Group [email_address] Twitter @jkonga Skype jury.konga Other presentations: www.slideshare.net/jurykonga www.slideshare.net/jkonga Thank You