Writing Center/Library Collaboration for Student Success

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    Notes on slide 1

    Shared resources - anything besides handouts and space?   Linking to each other's web pages and online resources Ask audience if they have any experiences related to this that they would like to share.

    Mount Union College - Writing center and library personnel developed a plan for an "information literacy studio" which would be housed in an underused mezzanine of the library.  The studio was designed to allow the library and writing center to have a space for workshops and collaborative projects.  The project never came to fruition because key players left the university before the studio could be created.  (Macauley, 2007) University of Kansas - from Elborg - Currie & Eodice.  Established the Writer's Roost satellite in one of the libraries in order to be more accessible to students.  However, this project illustrated physical space does not automatically promote collaboration.  Currie and Eodice believe there must be "values commitment, dedicated funding, and a plan for assessment" to make collaborations sustainable (46). Eastern Michigan University - Academic Projects Center - opened September 2008 - space sharing with technical assistance in addition to research and writing help.  "The APC offers point-of-need help with research, writing, and technology to students  to students working on research papers and other academic projects." (from website)

    Colorado College - Librarian trained as a writing tutor to work regular hours within the writing center as a librarian/writing tutor; embedded librarian (personal communication, Steve Lawson) UNHM - pp. 183-4 - Peer writing tutors were given extensive basic library instruction training in addition to tutor training.  This idea was introduced after the library's director attended a conference where the success of peer tutoring in writing was discussed.  She realized that peer tutoring could be used successfully for library instruction as well. Perimeter College- library staff attended a portion of tutor training where both groups discussed ways to assist students in distinguishing differences between services.  Referrals  SMSU - Reid From Elmborg - p 83 - Reid discusses Furlong's article "Marketing Your Services through Your Students" in which Furlong describes how  the library at University of Maine at Farmington used students in teacher training program to educate writing tutors (who were also students) about the library.  This training was part of an effort to bring students into the lbirary after a renovation project.  The result was that the tutors starting bring students to the library because they began to understand the library's role. (replacing this one with one I just found with emphasis on staff side - we can put this one back in though if you want)

    Ask audience if any of them have experience here Possibilities include term paper workshops, citation workshops, getting started on a research paper workshop   Some universities offer introductory (and possibly mandatory) composition courses as well as introductory courses to research. Many of these are team taught by different sectors of the university (librarians, writing center staff, faculty from different departments)

    University of Washington, Bothell - In stages, developed a core courese that was offered in 2 different sections into 1 courst ath involved writing center, library and faculty collaboration. Rutgers - Courses for transfer students centered around passing a departmental exam.  Writing center director invited a librarian to help plan and teach a course designed to assist transfer students who were required to take an extra English course because they did not pass the written entrance exam.  Course was designed to "help under-prepared students find their voices as writers while simultaneously learning to do high-level research that is well-documented."  The librarian presented 2-3 class sessions covering topics such as organizing research, using databases and indexes, and avoid plagiarism.  Sections of ENG122 that use this collaborative methods see students passing the departmental exam at twice the rates as sections that do not use collaboration.  (Tipton & Bender) University of Louisville - Yohannes used Librarian Johnson as a consultant when she developed an open-ended research project for her students. Discussion of assesessment  

    Similar pedagogy - writing and research are both ongoing processes.  Collaboration makes this more visible to students - seamless delivery mentioned before allows them to write and do research as a process and not as isolated tasks Pedagogy and goals - refer back to Tipton and Bender - where the goal was to transition 2-year college transfer students into a 4 year environment  and help them pass a departmental exit exam    Similar pedagogy - teaching students to find answers for themselves; reference interview (librarians)/questioning techniques (writing tutors); nondirective tutoring and reference instruction - not giving answer or creating searchs for students but encouraging them to figure out on their own Crossover - Writing tutors see students as they are attempting to locate, evaluate, synthesize, and analyze information during the writing process.  Training them to examine bibliographies and ask about research procedures students use helps students develop the "critical competencies of writing, reading, and researching that are important to academic success" (Hook in Elmborg pp 28-29)  On the flip side, educating librarians about the writing process - prewriting, drafting, revising, and editing -helps them to assist students with seeking the appropriate level of information depending on what phase of the writing process the student is in.  The writing/research process is usually not linear, which also affects how tutors and librarians will assist students at different points.Cross-training helps both provide referrals to one another at appropriate times. (Hook 31)   Learning community - students begin to understand how various aspects of their education are related and also learn how to access resources and become more comfortable seeking assistance when needed;  More convenient and user-friendly for students ; Good relationships between departments lead to better ability to check referalls between one another for success.

    Similar pedagogy - writing and research are both ongoing processes.  Collaboration makes this more visible to students - seamless delivery mentioned before allows them to write and do research as a process and not as isolated tasks Pedagogy and goals - refer back to Tipton and Bender - where the goal was to transition 2-year college transfer students into a 4 year environment  and help them pass a departmental exit exam    Similar pedagogy - teaching students to find answers for themselves; reference interview (librarians)/questioning techniques (writing tutors); nondirective tutoring and reference instruction - not giving answer or creating searchs for students but encouraging them to figure out on their own Crossover - Writing tutors see students as they are attempting to locate, evaluate, synthesize, and analyze information during the writing process.  Training them to examine bibliographies and ask about research procedures students use helps students develop the "critical competencies of writing, reading, and researching that are important to academic success" (Hook in Elmborg pp 28-29)  On the flip side, educating librarians about the writing process - prewriting, drafting, revising, and editing -helps them to assist students with seeking the appropriate level of information depending on what phase of the writing process the student is in.  The writing/research process is usually not linear, which also affects how tutors and librarians will assist students at different points. Cross-training helps both provide referrals to one another at appropriate times. (Hook 31)   Learning community - students begin to understand how various aspects of their education are related and also learn how to access resources and become more comfortable seeking assistance when needed;  More convenient and user-friendly for students ; Good relationships between departments lead to better ability to check referalls between one another for success.

      Loss of  control - Faculty - not willing to give up classroom time; not willing to introduce different instructional methods Librarians -must trust that writing tutors can be trained to offer some types of reference instruction and that the tutors will have students consult a reference or subject librarian for more in-depth types of research when necessary. (Hook in Elmoborg, p. 31)  (A problem here could be in working with peer writing tutors -would allowing them to provide some reference services threaten the librarians and how they are perceived?)  (there may be more in Elmborg about this  - ags); High turnover of peer-tutors or student assistants   Perception of de-professionalizing reference services   Tutors - time constraints; appointments and drop-ins - starting and stopping sessions may be difficult; investing time and effort into training and planning than they feel is necessary or reasonable for a part-time or temporary position.  Goes back to sustainability in Currie & Elborg - if collaboration is not embedded, it will not las through staff changes

    Branch locations or referrals across campus(es) Sharing space collaborations may lead to departments vying over same spaces for expansion Ad hoc collaboration may not continue if certain faculty/library/staff leave the school

    Tests - example: Mercer University's law writing program can test their effectiveness with number of students passing bar exam. Number of students passing Regents Exam, grades on written portion of SAT/other standardized tests; difference in scores on entrance exams and exit exams (homegrown or standardized products such as College Board products used as entrance exams and then readministered upon graduation.  Departmental course exam results studied in Tipton and Bender.   In-class assessments library instruction (most helpful for joint workshop activities - especially ongoing ones). Classroom assessment techniques (CATs) (such as the Cross/Angelo Model - Stewart, 1999) can be used to judge efficacy of library instruction;  traditional library instruction assessments Writing assessments  can be used for writing center measurements (Yonahhes and Johnson; several writing and library instruction assessment methods discussed in Tipton & Bender)   Writing assessment - there is some argument over the best way(s) to assess writing mostly centered around whether students should be assessed on their correct use of grammar/spelling/etc. or whether the underlying ideas should be assessed or a mixture of both. There is no right answer (Bok, 2008).

     

    Let participants know that this is an ongoing project and we welcome their feedback at any time - ask for feedback on what type of venue they would prefer to continue this discussion

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    Writing Center/Library Collaboration for Student Success - Presentation Transcript

    1. Writing Center/Library Collaboration for Student Achievement by Julie Poole and Andrea Stanfield COMO - October 17, 2008
    2. Objectives - Briefly report on previous developments in this area of study -  Discuss advantages/challenges of writing center/library collaborations - Discuss how to measure outcomes quantitatively in terms of student retention, return of investment, student success - Brainstorm best practices and ideas for an immediately usable collaboration format/workshop/etc.   - Discuss possibilities for sharing past and current collaborations and outcomes
    3. Previous Developments & Collaborations
      •  
      • Sharing Space
        • Allows opportunity for presence at one another’s meetings
        • Referrals are easier
        • Opportunity to share resources – handouts and computers
        • Sharing virtual space
    4. Previous Developments & Collaborations (cont’d)   Sharing Space – Examples Mount Union College Information & Literacy Center – Information Literacy Studio University of Kansas – Writing Center Satellites Eastern Michigan University – Academic Projects Center
    5. Previous Developments & Collaborations (cont’d)
      • Cross-training
      •  
        • Ensuring knowledge of purposes and goals of each department
      •  
        • Creating consistency in services provided by and between departments
        • Tutor-training often focuses on interaction with students which may help with referrals
    6. Previous Developments & Collaborations (cont’d) Cross-training – Examples Colorado College – Librarian trained as writing tutor works regularly in writing center. University of New Hampshire at Manchester – Effort to ensure peer tutors understood basics of academic research and information literacy (White & Pobywajilo) Georgia Perimeter College/Lawrenceville – Librarians and library staff attended Learning & Tutoring Center training
    7. Previous Developments & Collaborations (cont’d)
      • Providing Joint Services
      •  
        • Presenting collaborative workshops
      •  
        • Working in classrooms with writing lab staff, instructors, and librarians
        • Sharing handouts and making referrals
    8. Previous Developments & Collaborations (cont’d)
      • Providing Joint Services - Examples
      •  
          • University of Washington, Bothell - A decade of collaboration (Leadley & Rosenberg)
        •  
          • Rutgers - Presenting research & writing as a "single, interlocking process" (Tipton & Bender)
      •  
          • University of Louisville - Librarians as instructional consultants (Yohannes & Johnson article)
    9. Advantages of working together
      • Keeps Library & Writing Center
      • Visible and Relevant
        • Presents team-player image to administration
        • Increases collaboration with faculty for both departments
        • Increases status/stature of writing center and library professionals
        • Provides opportunity to share resources
        • Creates seamless delivery of services – “One Stop Shop”
        •    
    10. Advantages of working together (cont’d)
      • Promotes Student Success & Retention
        • Similar pedagogy between units leads to more active learners
        • Similar pedagogy lends itself to working toward same goals
        • Gives librarians and writing tutors understanding of where their pedagogy & goals crossover , making it easier to help students see the big picture and "seek meaning rather than the right answer" (Hook) 
      •  
        •   Collaboration between departments creates a learning community for students
      •  
        •   Collaborative efforts can create ways to reach at-risk and non-traditional students , which promotes student retention
    11. Challenges of working together
        • Inconsistencies w/technologies, missions, goals 
        • Loss of control
          • Librarians
          • Faculty
          • Writing Tutors
        • Time restraints and work load
    12. Challenges of working together         (cont'd)
      •  
        • Geographical distance if not part of a learning commons model
        • Space constraints
        • Lack of administrative support
        • Costs
        • If collaboration is not embedded as part of both departments, the collaboration may be fleeting at best (Currie & Eodice)
    13. Measuring Outcomes
      •  
        • Grades / passing standardized writing tests
      •  
        • In-class assessments such as the one minute paper, muddiest point, etc. (Stewart)
      •  
        • Improvement of grades/writing skills (must include faculty/course instructors in evaluative process)
      •  
        •   Sharing of assessment outcomes with students to show them their own successes/failures
    14. Brainstorming Session
        • Have you collaborated with your writing center?
        • What assessment methods do you use to assess writing and research skills?
        • What types of collaborations seem the most feasible?
        • What types of collaborations seem to be the most helpful for students?
        • Sustainability - what efforts can be made to ensure continuation of collaboration after key players move on?
        • Are there artificial academic boundaries created within institutions (budgets, departments, other)?  If so, how can they be removed or blurred?  Are there any boundaries that are necessary to maintain? 
        • How can faculty be a part of this collaboration?  Is it possible to collaborate effectively without faculty involvement?
        • Is it better to implement these types of projects from the bottom up or from the top down?
    15. Ongoing Project
      •  
      • Possibilities for sharing:
      • Working Bibliography – add citations/links to it
        • Wiki, google pages, google groups, listserv, blog, facebook, etc.
        • Which would you prefer??
      •  
      •  
    16. Questions??
      •  
      • Anything else you would like to add or see us add to the presentation? Anything we missed?
      •  
      •  
      • Please contact us if you have any questions or comments.
      •  
      •  
      •  
      • THANK YOU FOR COMING!
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