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Brubaker Resume

Brubaker Resume



Resume and profile of Julie Brubaker, Executive Technology and Strategy Consultant for Museums, Non-Profits, and Universities

Resume and profile of Julie Brubaker, Executive Technology and Strategy Consultant for Museums, Non-Profits, and Universities



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    Brubaker Resume Brubaker Resume Document Transcript

    • JULIE P. BRUBAKER 272 Pinecrest Drive ▪ Rochester, New York 14617 585.360.4734 ▪ BrubakerConsulting@gmail.com www.BrubakerConsulting.org EXECUTIVE TECHNOLOGY AND STRATEGY CONSULTANT MUSEUMS, NON-PROFITS, AND UNIVERSITIES EXECUTIVE PROFILE Information Technology ~ Strategic Planning ~ Fundraising and Budget Planning Technology and business visionary with over 10 years of executive and hands on experience in museum and non- profit IT department management. Strong record of success in creating robust IT architectures and infrastructures. Unique ability to understand limited financial resources of non-profits as well as unique culture of the non-profit Museum/Academic setting. Proven ability to bring the benefits of IT to solve issues while managing costs and risks. Excellent at working with boards, trustees, and donors but also able to translate technology to business leaders and at the same time talk “tech” with IT staff and consultants. Creative fundraising experience as well as much experience with grant writing and financial proposal writing for technology needs. Strong advocate for creating a strategic plan and eloquent proposal prior to taking action – proven ability to effectively implement technology in a most efficient way. • Hands on selection and implementation project management experience: • Broad strategic planning and proposal writing o Financial Systems (ERP) experience o Human Resource and Payroll Systems • Extensive IT procedure and policy writing o Ticketing systems experience o Gift shop systems (including e-commerce) • Strong rapport with boards and donors, extensive o IT Help Desk systems board leadership experience o Museum collections databases • Effective communicator with the ability to listen • Expert Crystal Report writer, all versions, all dbs well and draw input from others yet, at the same time, able to be decisive and persuasive in • Nationally recognized advocate for using Open accomplishing objectives Source technologies to fulfill business and academic/ research needs • Progressive experience, leading to senior management roles, that has involved the planning for, • Hands-on IT Department leadership experience, design, development and application of automated including restructuring and staff, vendor, and systems. consultant management, as well as all tech support • Deep understanding and appreciation of the complex • Extensive budget planning and management experience, with a focus on the development of academic and research-oriented cultural institution alternate sources of revenue to support a public environment. enterprise Dynamic management career with strong leadership, technical, problem-solving, planning, team-building, and project management skills. Full responsibility for operating, capital, and grant budget planning and management. Proven record of IT success in the unique culture of non-profits, Museums, and academic institutions. PROFESSIONAL EXPERIENCE Brubaker Consulting, Rochester, New York 2008 to present Founder and Principal Consultant Key clients: Crystal Bridges Museum of American Art (Bentonville, AR), The Field Museum (Chicago, IL), Seabreeze Park (Rochester, NY)  Strategic Technology Planning: Brubaker Resume BrubakerConsulting@gmail.com Page 1 of 3
    • o Lead clients in the brainstorming and development of a three-to-five-year strategic technology plan that assesses where they are today with technology and envisions where they want to be with technology. o Includes a realistic approach to implementation, a survey of the market from a non-profit technology and web 2.0/3.0 perspective, a holistic capital and operating budget, a board-ready presentation, and the opportunity to blend existing technology with doable solutions and pie-in-the-sky ideas.  IT Department optimization: o Assist clients with optimizing their technology; restructuring their personnel, positions, and departments; re- engineering their customer service and help desk; optimizing their operations; and re-evaluating their overall approaches – with an end goal of saving money and enhancing the value that the IT Department brings to their organization.  Crystal Reports development: o New report development for clients using Crystal Reports and various databases and systems. o Assistance with difficult formulas within Crystal to achieve clients’ reporting goals o Produced in-depth user training manuals and conducted user training classes  Policy and Procedure development and review o Payment Card Industry (PCI) compliance, including policy and procedure development and implementation of Desktop Security Standards (DSS) o Application system security policy and procedure development o Disaster Recovery Planning (DRP) and Business Continuity Planning (BCP) policy and procedure development o Audit and review of security, policies, procedures (with follow up audit report) for clients  Project Management o Selection and Implementation of Enterprise Systems and Applications including ERP/Finance, collections management, Payroll/HR, Membership/Fundraising, Ticketing, Gift Shop, etc. o IT Help Desk implementation and/or optimization o Evaluation and implementation of technical solutions: from storage (NAS vs. SAN) to email to backup and restoration to open source vs. mainstream technologies to development and Web 2.0 and 3.0 considerations  IT Department Set-up: o Assist clients who do not have an IT Department with setting up IT: from technology to personnel to vendors to software (ERP, collections, etc.) applications to infrastructure to building (cad) plans (datacenter, IDF/MDF, telecom, etc.) The Field Museum of Natural History, Chicago, Illinois 2000 to 2008 Director of Information Technology Oversaw the staff and operations of the IT department and ensured it aligned with the Museum’s academic and business objectives. Established vision, direction and support for technological solutions that met and enhanced mission-critical and business operation needs. Worked closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.  Managed and facilitated technology decision-making and provided leadership for the technological aspects of the Museum’s operations from the broadest possible perspective. Worked with all areas/departments to continually assess the Museum’s IT capabilities and set a strategy for achieving those needs.  Hired, trained and managed IT staff to accomplish departmental/Museum goals and objectives. Delegated and assigned responsibilities as needed and held staff accountable for accomplishing objectives. Evaluated staff levels and capacities to ensure that the ability to take on additional projects and deal with any potential surge and demand for services was met.  Operated a IT help desk for all IT issues of Museum staff: oversaw staff and operations; troubleshot as necessary  Partnered with and built alliances with vendors and other organizations that led to long-term mutually beneficial relationships. Explored new and creative funding sources (grants, foundations, gift donations) build and maintain strategic IT projects and plans.  Set department and projects. Consulted with other departments on the implications and costs associated with implementing new technologies and databases.  Developed relevant policies and procedures for information technology. Responsible for the dissemination of these policies to the Museum at large.  Developed and maintained positive and productive relationships with end users from across the Museum. Ensured that their issues were being heard and addressed. Clearly communicated action plans, results, ideas, priorities and decisions.  Served as chair of the Collections and Research IT Committee and as an advocate for addressing the faculty and curators’ unique needs. Reported to and took direction from the Museum’s Board of Trustees, IT Committee. Brubaker Resume BrubakerConsulting@gmail.com Page 2 of 3
    •  Responsible for the annual information security audit for enterprise-wide systems at the Museum, including writing management responses and ensuring progress each year  Implemented innovative project management techniques and new technologies at the Museum; these are frequently used as case-studies for MBA classes, and have been included in a book on project management (Kevin R. Callahan, Essentials of Strategic Project Management (John Wiley & Sons, 2004) Deloitte & Touche, Chicago, IL 1998 to 2000 IT Management Consultant, non-profit focus Key clients: Lions Clubs International, The Field Museum of Natural History, The Chicago Symphony Orchestra  ERP System Project Management o Led the selection and implementation of numerous ERP systems and ERP projects o Fostered successful teamwork among multiple systems areas, vendors, and business areas by setting clear expectations and developing detailed action plans o Analyzed and defined user requirements, facilitated design sessions, determined project estimates, planned and scheduled timelines  Specialist in Crystal Report Writer o Developed and maintained new reports using Crystal Report Writer. o Produced in-depth user training manuals and conducted user training classes  New Hire Orientation National Committee - Developed and presented a three-week orientation and training for all new hires to Deloitte & Touche LLP, focusing on different curriculum for the different needs of experienced hires and entry-level hires. EDUCATION UNIVERSITY OF NOTRE DAME, Notre Dame, Indiana SERVICE AND MEMBERSHIPS THE SCHOLA ANTIQUA OF CHICAGO FOUNDATION, Chicago, IL (1999-present) President of the Board and Executive Director THE MUSEUM COMPUTER NETWORK (MCN) Member AMERICAN SOCIETY FOR EIGHTEENTH CENTURY STUDIES (1997-1998) Chair, National Convention HANDS-ON TECHNOLOGY • Expert Crystal Report writer: all versions, all dbs o KE EMu collections database • Authority in Web 2.0 and 3.0 technologies o Numara: Track-IT! (Help Desk) • Advocate for Open Source technologies o Google GMail Enterprise o Univa UD High Performance Computer • Expert experience with these ticketing, fundraising, Cluster membership, and gift shop systems: o Blackbaud: Raiser’s Edge, Financial • Databases: mySQL, SQL Server, Oracle, AIX Edge, Patron’s Edge • Tech Support: Windows, Unix, Linux, Mac: Server o Counterpoint: CP SQL and CP Online and PC OS (including Vista) o Gateway: Galaxy • Extensive Data Center and Server support, including o Tickets.com: Pro Venue Elite NAS, SAN, backup systems, AD, etc. o Paciolan Systems: TR and GS • Wireless and wired infrastructure support and o Lode: TAM implementation (Meraki (mesh), Cisco, etc.) • Expert experience with these Enterprise Resource • Basic programming knowledge in most languages Planning (ERP) systems: and formats: php, .NET, asp, xml, html, sql o Lawson: Financials, Procurement, • Desktop Support: Microsoft Office, Visio, Project HR/Payroll (including Office 2007); Google Apps o JD Edwards: One World • Telephone and Telecom: supported pbx and voip; • Expert experience with these enterprise technologies: Blackberry, iPhone Brubaker Resume BrubakerConsulting@gmail.com Page 3 of 3
    • Brubaker Resume BrubakerConsulting@gmail.com Page 4 of 3