Creating effective mobile
learning in the Social Age
Julian Stodd BSc (hons) MA
!
Captain at SeaSalt Learning
Part 1 - foundations
The Social Age of
Learning
What have you got?
• Facebook
• Twitter
• Mail
• Shazam
• Google Maps
• A game
• A railway timetable
• Photos
• Music
What have you got?
• Facebook - community, sharing, collaboration, cohesion
• Twitter - sharing, news, highly curated
• Ma...
The Social Age
• The semi formal layers that surround the formal
• Supported by communities
• Facilitated by technology
The Social Age
• What is different about your social life than from 10
years ago?
• What is different about your work from...
Where can you turn to
for these answers?
Where is your first
choice?
Let's consider the
technology...
Our evolving relationship
with knowledge
Knowledge vs Meaning
• In the old world: knowledge was power
• In the Social Age, power comes through reputation
and shari...
How does your
organisation use
knowledge?
How does your organisation
use knowledge?
• To inform
• To control
• To do things
• To create transparency
• To build trib...
How does your
organisation control
knowledge?
How does your organisation
control knowledge
• Through technology
• Through elders
• Through physical constraints
• Throug...
What does the organisation
give you?
• Technology
• Space
• Community
• Structure
What does the organisation
give you?
• Technology - but is it agile? Is it a mechanism of
control?
• Space - but do you ne...
Part 2 - making sense
of it all
Sense Making Spaces
Communities
Where are your
communities?
What purposes do
they serve?
Does your organisation
have formal
communities?
Does your organisation have
formal communities?
• Were they put in place by the organisation or
emergent from the communit...
How does mobile
support us in our roles?
How does mobile support us
in our role
• Is it providing knowledge or helping us to create
meaning?
• Is it saving the org...
How can you support the
formation of the
community?
What happens if the
conversation goes off
track?
Changing the Frame
• If the frame is too narrow, change it
• If the co-created meaning is divergent from
expectation, what...
Tone of Voice
• What communities are you engaged in?
• What is their moderation tone of voice?
Generating engagement
with learning
Stance
• Journalistic perspective
• It's conscious, not accidental or enforced
Stance
• It's not about facts, it can be emotive
• It's not about logic, it's about values
Authenticity
• We are experts at spotting authenticity
• Only authentic tones of voice generate engagement
• Curiosity
• H...
Reputation
• The Social Age is a Reputation economy
• We can't rely on our positional authority for social
learning
Reputation subverts
hierarchy
Exercise: create your
framework for moderation
• What is your stance?
• What is your tone of voice?
• Where will your auth...
Part 3 - A methodology
for learning
A Methodology
for Learning
• Context
• Demonstration
• Exploration
Context
• Setting up the contract with the learner:
• Understanding everyday reality
• The bridge between abstract theory ...
• Context is about the stories
you tell and where you tell
them from
• It's a journalistic stance
What is the everyday
reality in your
organisation?
Do your stories face inwards
or outwards?
Demonstration
• Illustrating the core concepts of the learning
• Demonstrating things within context
• The role of the Gui...
How do you currently
Demonstrate things in
your organisation?
How do you create
disturbance?
Exploration
• Playing with the learning
• Developing vocabulary
• The role of different modalities
• The importance of mak...
Have you created space
to build vocabulary?
How are you choosing
which modality to use?
Remember...
Choices based on...
• Cost
• Trends... what's cool right now?
• Logistics
• Time... we need it tomorrow...
• E...
These are outward facing
stories: what will you do
with it?
A Methodology
for Learning
• Reflection
• Assessment
• Footsteps
Reflection
• Internalising the learning
• Internal and external reflection
• Personal narratives
• Co-created group narrativ...
Where do you find
your space to reflect?
How can you build in
space for reflection?
Assessment
• Understanding the purpose of assessment:
• What are we assessing?
• Should we assess?
• Formal and informal a...
http://www.dayonetech.com/images/systemscreens/scenario_statements_big.jpg
http://static.guim.co.uk/sys-images/Guardian/Pix/pictures/2010/9/6/1283784205551/Pupils-raise-their-hands--006.jpg
http://www.colorado.edu/physics/phys2020/phys2020_fa04/exam/samp-exam2-4.gif
What are performance
outcomes?
• Improved skills
• Increased knowledge
• Greater ability to create meaning
• Broadened per...
For your project: how will
you measure
performance outcomes?
How will you measure this?
• Triangulate assessment through 3 of these:
• Individual reflection on what has been learnt
• O...
Footsteps
• Bridging the gap between learning and doing
• Revisiting everyday reality
• Understanding vs performance
• Pra...
Where does the
learning end?
What happens if we don't
engineer in Footsteps?
How can you implement
Footsteps in your
projects?
Part 4
Creating Scaffolded
Mobile Learning Solutions
Exercise: Building a scaffolded
Social Learning experience
• Define your story: this is your scaffolding
• Create the space...
Demonstration
• How can we demonstrate the core concepts?
• What activities can we use?
• How can technology facilitate th...
Exploration
• What spaces can we provide to explore?
• What will people be able to do?
• How will we keep this space safe?...
Reflection
• Where is the space to explore?
• Who provides the support?
• Where is the space for narrative?
• What is the l...
Presenting your Scaffolding
• Groups presenting their solutions
• Link back to Learning Methodology
• 8 week scaffolded
experience
• Gateways are calls
• Structured by 4 Q's a
section
• Social space for
collaboration
• Gro...
• 5 week scaffolded
experience
• Learners seek out
experiences within
the scaffolding
• They quantify what
they find
• The ...
Summary
STAY IN TOUCH
• @julianstodd	

• www.julianstodd.wordpress.com	

!
• www.SeaSaltLearning.com	

!
• All materials © Julian ...
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1
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Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1

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The Social Age is a time of great change, in how we work and how we learn. To design effective mobile learning, we have to understand these new realities and ensure that what we design fits within the constraints and evolved behaviours that have emerged. These are the slides from the session i ran at mLearnCon 2014 in San Diego with the eLearning Guild.

Published in: Business, Education, Technology

Creating effective mobile learning in the social age - mLearnCon 2014 by Julian Stodd v1

  1. 1. Creating effective mobile learning in the Social Age Julian Stodd BSc (hons) MA ! Captain at SeaSalt Learning
  2. 2. Part 1 - foundations
  3. 3. The Social Age of Learning
  4. 4. What have you got? • Facebook • Twitter • Mail • Shazam • Google Maps • A game • A railway timetable • Photos • Music
  5. 5. What have you got? • Facebook - community, sharing, collaboration, cohesion • Twitter - sharing, news, highly curated • Mail - sharing, volume, formal? • Shazam - identifying, capturing, sharing, learning • Google Maps - functional, performance enhancing, external knowledge • A game - distracting, competing, networked • A railway timetable - knowledge, performance enhancing, just in time • Photos - capturing, narrating, sharing • Music - entertaining, cohesive
  6. 6. The Social Age • The semi formal layers that surround the formal • Supported by communities • Facilitated by technology
  7. 7. The Social Age • What is different about your social life than from 10 years ago? • What is different about your work from ten years ago? • What is different about how you learn from 10 years ago?
  8. 8. Where can you turn to for these answers? Where is your first choice?
  9. 9. Let's consider the technology...
  10. 10. Our evolving relationship with knowledge
  11. 11. Knowledge vs Meaning • In the old world: knowledge was power • In the Social Age, power comes through reputation and sharing, humility and community • Roles are contextual: we are adaptable • We need to utilise knowledge to create meaning
  12. 12. How does your organisation use knowledge?
  13. 13. How does your organisation use knowledge? • To inform • To control • To do things • To create transparency • To build tribal capability • To earn money
  14. 14. How does your organisation control knowledge?
  15. 15. How does your organisation control knowledge • Through technology • Through elders • Through physical constraints • Through geography • Through mindset • Through formal heirarchy
  16. 16. What does the organisation give you? • Technology • Space • Community • Structure
  17. 17. What does the organisation give you? • Technology - but is it agile? Is it a mechanism of control? • Space - but do you need it? Do the walls constrain you? • Community - but you have your own. What's it's purpose? • Structure - codified knowledge: but is it up to date?
  18. 18. Part 2 - making sense of it all
  19. 19. Sense Making Spaces
  20. 20. Communities
  21. 21. Where are your communities?
  22. 22. What purposes do they serve?
  23. 23. Does your organisation have formal communities?
  24. 24. Does your organisation have formal communities? • Were they put in place by the organisation or emergent from the community? • Are they used to broadcast or co-create? • Who owns them? • Are you on top of issues of privacy and permanence?
  25. 25. How does mobile support us in our roles?
  26. 26. How does mobile support us in our role • Is it providing knowledge or helping us to create meaning? • Is it saving the organisation time or saving me time? • Is it connecting or controlling?
  27. 27. How can you support the formation of the community?
  28. 28. What happens if the conversation goes off track?
  29. 29. Changing the Frame • If the frame is too narrow, change it • If the co-created meaning is divergent from expectation, what will you do?
  30. 30. Tone of Voice • What communities are you engaged in? • What is their moderation tone of voice?
  31. 31. Generating engagement with learning
  32. 32. Stance • Journalistic perspective • It's conscious, not accidental or enforced
  33. 33. Stance • It's not about facts, it can be emotive • It's not about logic, it's about values
  34. 34. Authenticity • We are experts at spotting authenticity • Only authentic tones of voice generate engagement • Curiosity • Humility • Recognises everyday reality
  35. 35. Reputation • The Social Age is a Reputation economy • We can't rely on our positional authority for social learning
  36. 36. Reputation subverts hierarchy
  37. 37. Exercise: create your framework for moderation • What is your stance? • What is your tone of voice? • Where will your authority come from? • How does this fit within the social contract? • Will you share this with your learners or co-create it with them? • Are you prepared, as an organisation, to reframe?
  38. 38. Part 3 - A methodology for learning
  39. 39. A Methodology for Learning • Context • Demonstration • Exploration
  40. 40. Context • Setting up the contract with the learner: • Understanding everyday reality • The bridge between abstract theory and concrete practice • The social contract • Perspective: how this relates to everything else !
  41. 41. • Context is about the stories you tell and where you tell them from • It's a journalistic stance
  42. 42. What is the everyday reality in your organisation?
  43. 43. Do your stories face inwards or outwards?
  44. 44. Demonstration • Illustrating the core concepts of the learning • Demonstrating things within context • The role of the Guide and Narrator • Understanding the role of the different modalities • Media: video, animation, audio • The superfluous experience
  45. 45. How do you currently Demonstrate things in your organisation?
  46. 46. How do you create disturbance?
  47. 47. Exploration • Playing with the learning • Developing vocabulary • The role of different modalities • The importance of making mistakes • The role of different modalities • Contextual feedback
  48. 48. Have you created space to build vocabulary?
  49. 49. How are you choosing which modality to use?
  50. 50. Remember... Choices based on... • Cost • Trends... what's cool right now? • Logistics • Time... we need it tomorrow... • Efficacy... because it works... • Because that's how we do it... and always have...! • Templates... brand...
  51. 51. These are outward facing stories: what will you do with it?
  52. 52. A Methodology for Learning • Reflection • Assessment • Footsteps
  53. 53. Reflection • Internalising the learning • Internal and external reflection • Personal narratives • Co-created group narratives • Solitary and group reflection • Reflection as assessment • The role of different modalities
  54. 54. Where do you find your space to reflect?
  55. 55. How can you build in space for reflection?
  56. 56. Assessment • Understanding the purpose of assessment: • What are we assessing? • Should we assess? • Formal and informal assessment • Observation as assessment • Triangulating assessment • Social assessment
  57. 57. http://www.dayonetech.com/images/systemscreens/scenario_statements_big.jpg
  58. 58. http://static.guim.co.uk/sys-images/Guardian/Pix/pictures/2010/9/6/1283784205551/Pupils-raise-their-hands--006.jpg
  59. 59. http://www.colorado.edu/physics/phys2020/phys2020_fa04/exam/samp-exam2-4.gif
  60. 60. What are performance outcomes? • Improved skills • Increased knowledge • Greater ability to create meaning • Broadened perspective • Accepting the learning?! • Changed attitude?! • Foundations for the future?
  61. 61. For your project: how will you measure performance outcomes?
  62. 62. How will you measure this? • Triangulate assessment through 3 of these: • Individual reflection on what has been learnt • Observation of the learner in action • Peer review • 360 assessment of change • Formal tests
  63. 63. Footsteps • Bridging the gap between learning and doing • Revisiting everyday reality • Understanding vs performance • Pragmatism • Revisiting the learner and the learning • Modalities for footsteps
  64. 64. Where does the learning end? What happens if we don't engineer in Footsteps?
  65. 65. How can you implement Footsteps in your projects?
  66. 66. Part 4
  67. 67. Creating Scaffolded Mobile Learning Solutions
  68. 68. Exercise: Building a scaffolded Social Learning experience • Define your story: this is your scaffolding • Create the spaces for co-creation • Hang them on your scaffolding • Define your gateways: formal or informal? • Define your spaces for reflection and narrative
  69. 69. Demonstration • How can we demonstrate the core concepts? • What activities can we use? • How can technology facilitate this? • What media can we use? • How will this be more effective?
  70. 70. Exploration • What spaces can we provide to explore? • What will people be able to do? • How will we keep this space safe? • How will we capture the learning?
  71. 71. Reflection • Where is the space to explore? • Who provides the support? • Where is the space for narrative? • What is the legacy?
  72. 72. Presenting your Scaffolding • Groups presenting their solutions • Link back to Learning Methodology
  73. 73. • 8 week scaffolded experience • Gateways are calls • Structured by 4 Q's a section • Social space for collaboration • Group narrative shared through blog Example of Scaffolding
  74. 74. • 5 week scaffolded experience • Learners seek out experiences within the scaffolding • They quantify what they find • The community carries out the 'sense making' Example of Scaffolding
  75. 75. Summary
  76. 76. STAY IN TOUCH • @julianstodd • www.julianstodd.wordpress.com ! • www.SeaSaltLearning.com ! • All materials © Julian Stodd under a Creative Commons license
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