Corporate Overview Alexandre Leclerc Sales Representative Servers & Storage

NOVIPRO - MISSION Expertise and solutions in IT infrastructure management A Partner: support our clients in their IT projects NOVIPRO, your IT project architect. Your technological challenges are our inspiration. Oct 30, 2009 confidential

Expertise and solutions in IT infrastructure management

A Partner: support our clients in their IT projects

NOVIPRO, your IT project architect.

Your technological challenges are our inspiration.

NOVIPRO - PROFILE In business since 1993 A team of more than 70 extremely competent high-level technical experts Regional finalist in competition to identify Canada’s top 50 best-managed companies (Deloitte) Fourth in Quebec in 2006 with respect to growth over previous five years ( L’Actualité magazine) Oct 30, 2009 confidential

In business since 1993

A team of more than 70 extremely competent high-level technical experts

Regional finalist in competition to identify Canada’s top 50 best-managed companies (Deloitte)

Fourth in Quebec in 2006 with respect to growth over previous five years ( L’Actualité magazine)

SOLUTIONS Leading-edge infrastructure expertise: IT management and architecture Consolidation & Virtualization Storage and archiving IT recovery and High Availability Network optimization solutions Security ERP and Asset Management Oct 30, 2009 confidential

Leading-edge infrastructure expertise:

IT management and architecture

Consolidation & Virtualization

Storage and archiving

IT recovery and High Availability

Network optimization solutions

Security

ERP and Asset Management

INFRASTRUCTURE PRODUCTS Enterprise servers System z System x System p Storage Infrastructure (SAN/NAS) Operating Systems zOS Linux AIX Microsoft Oct 30, 2009 confidential

Enterprise servers

System z

System x

System p

Storage Infrastructure (SAN/NAS)

Operating Systems

zOS

Linux

AIX

Microsoft

INFRASTRUCTURE PRODUCTS (…) Software IBM Tivoli Oracle VMWare Websphere Optim Rational Lotus Information Management Double-Take Datadomain ERP Asset Management Network Riverbed Elfiq Oct 30, 2009 confidential

Software

IBM Tivoli

Oracle

VMWare

Websphere

Optim

Rational

Lotus

Information Management

Double-Take

Datadomain

ERP

Asset Management

Network

Riverbed

Elfiq

OUR PARTNERS… Oct 30, 2009 confidential

SOME OF OUR CUSTOMERS.... Oct 30, 2009 confidential Aerospace/Engineering Retail/Manufacturing Services

SOME OF OUR CUSTOMERS.... Oct 30, 2009 confidential Government Pharmaceutical Finances/Insurance

IT MANAGEMENT AND ARCHITECTURE Analysis of the performance of your IT environment IT architecture services Storage and data archiving strategies IT recovery plan services Telecommunications solutions Server consolidation Green IT – reduction in energy consumption Oct 30, 2009 confidential

Analysis of the performance of your IT environment

IT architecture services

Storage and data archiving strategies

IT recovery plan services

Telecommunications solutions

Server consolidation

Green IT – reduction in energy consumption

BENEFITS – IT MANAGEMENT AND ARCHITECTURE Assure the security, reliability, availability and traceability of your data Simplify the management of your infrastructures Optimize your IT environment to turn it into a competitive edge Guarantee recovery of your infrastructures Minimize the costs associated with the maintenance and growth of your desktop environment Reduce telecommunications costs Oct 30, 2009 confidential

Assure the security, reliability, availability and traceability of your data

Simplify the management of your infrastructures

Optimize your IT environment to turn it into a competitive edge

Guarantee recovery of your infrastructures

Minimize the costs associated with the maintenance and growth of your desktop environment

Reduce telecommunications costs

CONSOLIDATION & VIRTUALIZATION Migration of environments Management applications that allow you to control, manage and monitor your entire desktop environment Optimization of infrastructures with respect to: performance security robustness availability and user access reliability of data and desktop environment maintenance upgrade and growth potential energy savings Oct 30, 2009 confidential

Migration of environments

Management applications that allow you to control, manage and monitor your entire desktop environment

Optimization of infrastructures with respect to:

performance

security

robustness

availability and user access

reliability of data and desktop environment

maintenance

upgrade and growth potential

energy savings

BENEFITS – CONSOLIDATION & VIRTUALIZATION Simplify infrastructures Facilitate management & monitoring Reduce maintenance costs (servers and labour) Minimize duplication & errors Increase the performance, reliability and robustness of your desktop environment Plan for growth Guarantee data and access security Reduce overall cost of use Oct 30, 2009 confidential

Simplify infrastructures

Facilitate management & monitoring

Reduce maintenance costs (servers and labour)

Minimize duplication & errors

Increase the performance, reliability and robustness of your desktop environment

Plan for growth

Guarantee data and access security

Reduce overall cost of use

STORAGE & ARCHIVING Analysis of storage infrastructure Consolidation through data centre or warehouse Implementation of SAN (Storage Area Network) Increase in performance and capacity Archiving applications and tools Oct 30, 2009 confidential

Analysis of storage infrastructure

Consolidation through data centre or warehouse

Implementation of SAN (Storage Area Network)

Increase in performance and capacity

Archiving applications and tools

BENEFITS – STORAGE & ARCHIVING Eliminate wasted disk space Simplify the maintenance and monitoring of your storage environment Draw full value from data Improve accessibility and data availability Minimize the costs associated with growth Guarantee data security Reduce overall cost of use Increase performance, reliability and robustness Oct 30, 2009 confidential

Eliminate wasted disk space

Simplify the maintenance and monitoring of your storage environment

Draw full value from data

Improve accessibility and data availability

Minimize the costs associated with growth

Guarantee data security

Reduce overall cost of use

Increase performance, reliability and robustness

IT RECOVERY AND HIGH AVAILABILITY Identification of needs and alignment of recovery and business objectives Proofs of concept Audit of environment and implementation of missing elements Real-time recovery Combined archiving and monitoring solutions Change management and maintenance of plan deployment Oct 30, 2009 confidential

Identification of needs and alignment of recovery and business objectives

Proofs of concept

Audit of environment and implementation of missing elements

Real-time recovery

Combined archiving and monitoring solutions

Change management and maintenance of plan deployment

BENEFITS – IT RECOVERY AND HIGH AVAILABILITY Protect the company from financial losses incurred through a loss of data or information Secure access to data Simplify technological recovery processes Maximize investment and infrastructure reliability Minimize the effort that goes into recovery activities; reduce recovery time Oct 30, 2009 confidential

Protect the company from financial losses incurred through a loss of data or information

Secure access to data

Simplify technological recovery processes

Maximize investment and infrastructure reliability

Minimize the effort that goes into recovery activities; reduce recovery time

NETWORK OPTIMIZATION Riverbed Optimization of WAN (Wide Area Network) through achievement of LAN-like (Local Area Network) performance Link Load Balancer (Elfiq) Load balancer that allows for redundant connectivity by balancing multiple Internet and private links from various providers Oct 30, 2009 confidential

Riverbed

Optimization of WAN (Wide Area Network) through achievement of LAN-like (Local Area Network) performance

Link Load Balancer (Elfiq)

Load balancer that allows for redundant connectivity by balancing multiple Internet and private links from various providers

BENEFITS - NETWORK OPTIMIZATION Improve application performance Consolidate your infrastructure Reduce bandwidth use and backup time Minimize costs Assure redundant connectivity: high availability of data and Web site Oct 30, 2009 confidential

Improve application performance

Consolidate your infrastructure

Reduce bandwidth use and backup time

Minimize costs

Assure redundant connectivity: high availability of data and Web site

1. ACHIEVEMENTS – Large company (financial) Storage consolidation and expansion of SAN networks Centralization of copy procedure into single overnight process Implementation of standalone library (maximization of floor space) Knowledge transfer to assure client autonomy Implementation of Web services architecture Benefits Migration of environments facilitated Reduction in total cost of ownership Simplified management and monitoring Elimination of wasted disk space Minimal impact on users Oct 30, 2009 confidential

Storage consolidation and expansion of SAN networks

Centralization of copy procedure into single overnight process

Implementation of standalone library (maximization of floor space)

Knowledge transfer to assure client autonomy

Implementation of Web services architecture

Benefits

Migration of environments facilitated

Reduction in total cost of ownership

Simplified management and monitoring

Elimination of wasted disk space

Minimal impact on users

2. ACHIEVEMENTS – Large company (retail) Synchronous mirroring recovery project (2 sites) Architectural projection Storage consolidation and expansion of SAN networks Migration of environments Extensive documentation and knowledge transfer Benefits Elimination of the risk of losing data in case of system failure Notable improvement in performance Simplified management of desktop environment Oct 30, 2009 confidential

Synchronous mirroring recovery project (2 sites)

Architectural projection

Storage consolidation and expansion of SAN networks

Migration of environments

Extensive documentation and knowledge transfer

Benefits

Elimination of the risk of losing data in case of system failure

Notable improvement in performance

Simplified management of desktop environment

3. ACHIEVEMENTS – Large company (actuarial) Project to recover all communications between our client and one of its customers in response to an audit by the U.S. Department of Justice Customized program developed to conduct key word search in all databases, files and e-mails Benefits Rapid response to U.S. legal requirements Elimination of potential impact on the client’s day-to-day operations Oct 30, 2009 confidential

Project to recover all communications between our client and one of its customers in response to an audit by the U.S. Department of Justice

Customized program developed to conduct key word search in all databases, files and e-mails

Benefits

Rapid response to U.S. legal requirements

Elimination of potential impact on the client’s day-to-day operations

4. ACHIEVEMENTS – Medium-sized company (insurance) Mandate to implement customized internal application Creation of a parameterable IT procedure to automate the various installation steps Installation in approximately 100 offices Benefits Optimization of distribution and installation time Minimization of errors Reduction in the resources required for installation and distribution Oct 30, 2009 confidential

Mandate to implement customized internal application

Creation of a parameterable IT procedure to automate the various installation steps

Installation in approximately 100 offices

Benefits

Optimization of distribution and installation time

Minimization of errors

Reduction in the resources required for installation and distribution

5. ACHIEVEMENTS – Large company (financial) Project to standardize 6,500 passwords during implementation of security processes (Identity Manager and Access Manager) Individual processing time of 5 minutes per password Implemented in less than 10 working days Introduction of a script to allow for automated ID processing Benefits 6,000% optimization of processing time (dropped from 13.5 weeks to 9 hours) Achievement of time targets Minimization of errors Reduction in resource requirements Oct 30, 2009 confidential

Project to standardize 6,500 passwords during implementation of security processes (Identity Manager and Access Manager)

Individual processing time of 5 minutes per password

Implemented in less than 10 working days

Introduction of a script to allow for automated ID processing

Benefits

6,000% optimization of processing time (dropped from 13.5 weeks to 9 hours)

Achievement of time targets

Minimization of errors

Reduction in resource requirements

6. ACHIEVEMENTS – Medium-sized company (manufacturing) Migration to Microsoft Active Directory Obsolete domain, which resulted in major security breaches Transparent migration for users Narrow timeframe for migration Flawless operation, completed in less than 5 hours Benefits System secured Reinforcement of access procedures Optimization of available time Oct 30, 2009 confidential

Migration to Microsoft Active Directory

Obsolete domain, which resulted in major security breaches

Transparent migration for users

Narrow timeframe for migration

Flawless operation, completed in less than 5 hours

Benefits

System secured

Reinforcement of access procedures

Optimization of available time

7. ACHIEVEMENTS – Large company (telecommunications) Updating of desktop environment Desktop environment spread among more than 50 outmoded servers E-mail application constantly down Consolidation of desktop environment on SAN Virtualization of environments Installation of a redundancy system to assure 24/7 accessibility On-site training and documentation Benefits Simplification of infrastructure 24/7 accessibility Notable improvement in performance Autonomy of IT personnel Maintenance facilitated Oct 30, 2009 confidential

Updating of desktop environment

Desktop environment spread among more than 50 outmoded servers

E-mail application constantly down

Consolidation of desktop environment on SAN

Virtualization of environments

Installation of a redundancy system to assure 24/7 accessibility

On-site training and documentation

Benefits

Simplification of infrastructure

24/7 accessibility

Notable improvement in performance

Autonomy of IT personnel

Maintenance facilitated