SURNAME : LUNGU
FIRST NAME : ALFRED, CHIPHWAFU
SEX : MALE
DATE OF BIRTH : 14th OCTOBER 1976
MARITAL STATUS : ENGAGED
NATIONALITY : MALAWIAN
CONTACT ADDRESS : DLC Investments,
P.O Box 1484,
Email address: firstname.lastname@example.org
Tel: 09 950 202/08 950 202
• Bachelor of Business Administration (2000 with credit)
• Currently completing an Executive Masters of Business Administration degree,
evening classes at Eastern and Southern African Management Institute
I have gathered 7 years of distinguished management experience five of them at a
senior level working for Finance Trust for the Self Employed (FITSE) as
Operations Manager and with PRIDE Malawi as Regional Manager. I have excellent
computer skills including programs like Word and Excel as well as Power point
presentations. I have also undergone various trainings in general management,
portfolio management, risk management, research and leadership.
a. Self-employed entrepreneur
Period : July 2007 to date
During this period I have been preoccupied with running a family farm and operating a
car hire/taxi business in Lilongwe and Blantyre. Both businesses are doing very well and
have machinery in place for smooth continuity.
b. Institution : Finance Trust for the Self-Employed
Position held : Operations Manager
Period of service : February 2004 to July 2007
FITSE is one of the leading micro finance institutions in Malawi. It is part of the World
Vision International network of micro enterprise development companies. It thus has
international standards as benchmarks for performance and is rated the best performing
MFI in the World Vision Southern Africa Region. It also combines micro enterprise
development with HIV/AIDS facilitation to its clients.
Development of credit function/operations strategy
Responsibility for profitability, liquidity & portfolio quality
Train, coach and supervise Branch managers/Supervisors and arrange for credit
officers’ training including HIV/AIDS TOTs.
Develop and monitor operational plans and budgets
Responsible for product development and marketing strategy
Maintaining and managing market intelligence information for the industry and
making recommendations to the CEO and board accordingly.
Responsible for business development and linkages with partners
Donor relations and reporting including proposal development/resource mobilization.
Represent FITSE on Malawi Micro finance Network forums and other important
Responsible for recruitment and selection of all credit staff
Plan, coordinate and supervise staff appraisals; leave roster preparation and
Deputize for the CEO when he is not around or when so delegated.
Handling a wide range of personnel and administrative duties
Oversee day to day operations in FITSE
1. Strong improvement in reporting relationship with donors notably ADB
representatives and World Vision area development program management.
Increased the number of World Vision Area development programs providing
funding for micro enterprise development from 3 to 8 with 5 more in the process
of proving maiden funding.
2. FITSE (for the first time) ranks first amongst the World Vision affiliated MFIs in
Southern Africa (Zambia, Malawi, Mozambique, Zimbabwe, Lesotho, Swaziland
and South Africa) and is has attained the highest ranking on the World Vision
International MED ranking system. Within two years after my joining, FITSE
increased its outreach from 3.000 clients to over 12,000, which is outstanding in
the world of Micro finance and in Malawi in particular.
3. FITSE ranked first on the MFIs implementing the African Development Banks
poverty alleviation project administered through the Local Government’s
4. Institutional reviews indicated FITSE clients had high awareness of HIV/IADS
issues and cited it as one of the reasons clients preferred FITSE to other MFIs.
5. Managed to develop farm-input loan products, which are successful in
implementation and through linkages have managed to make it one of the more
profitable products in FITSE.
6. FITSE chosen Malawi Micro Finance Network vice chairman and prior to this I
was the main representative for FITSE.
7. Managed to link FITSE to other companies like NASFAM who were our main
agri-inputs suppliers. I also made links with Farmers World, SFFRFM and other
smaller agro-dealers. This is important for FITSE because input loans are the
main loan product for FITSE.
c. Institution : PRIDE Malawi Ltd.
Position held : Regional Manager-North
Period of service : September 2001-January 2004
PRIDE Malawi is one of the biggest micro finance companies in Malawi with a
nationwide network of branches. It was part of the PRIDE Africa network of micro
finance institutions and thus it is benchmarked against international micro finance
1. Portfolio management and growth
2. Coordinate and supervise branch annual, quarterly and monthly operating
and financial plans.
3. Coordinate and supervise branch cash flows
4. Ensure that branch managers complied on all reporting requirements and
5. Receive and respond to branch reports.
6. Branch operational audits.
7. Supervise all credit staff in the region including staff appraisals.
8. Responsible for recruitment and selection of support staff.
9. Responsible for growth, market surveys, customer satisfaction surveys and
10. Represent PRIDE Malawi at regional meetings.
11. Coordinate some contractual issues like lease agreements, service
1. During my tenure the Northern Region in PRIDE Malawi was the most profitable
region. Of four branches I supervised three were profitable.
2. Managed to maintain good portfolio quality of less than 2% portfolio at risk
3. Managed to put in place good cost cutting measures which combined with the
good portfolio size and growth resulted into the profitability of the region.
d. Institution : PRIDE Malawi Ltd.
Position held : Branch Manager
Period of service : January 2001-September 2001
As a branch manager I supervised all credit officers at the branch (6) and two office
assistants. I was responsible for supervising transaction entry into the loan tracking
system (called Bankers Realm, earlier PRIDE Star 2). I was also responsible for branch
cash flow projections, bank reconciliations and branch portfolio report production.
1. Through innovative promotional skills I managed to double my annual outreach
and portfolio target for 2001 for Mzuzu branch within six months and that earned
me a promotion to the position of Regional Manager for the North by September
2. Managed to maintain 100% repayment rate with no portfolio at risk.
3. I joined PRIDE Malawi as a credit officer and was promoted to the level of branch
manager 6 months after I joined from MRFC.
e. Institution : Malawi Rural Finance Company (MRFC)
Position held : Credit Officer
Period of service : February 2000-August 2000
Malawi Rural Finance Company is by far the biggest Malawian micro finance
company and its outreach is the widest for any financial institution in Malawi.
My main responsibility was to present head office approved loans from branches to the
commercial credit department meeting for approval. Before I could do this I needed to do
thorough desk appraisals for the loans so that at the meeting I could take all queries
pertaining to the loan application.
Being my first job my main achievement at MRFC was that I quickly learnt the systems
and the job of credit officer and within five months I was being offered the position of
Credit Supervisor at Blantyre Branch.
RELEVANT TRAINING COURSES ATTENDED (AMONG OTHERS)
1. PRIDE Africa Credit Officers Induction Training Course in Nairobi (Kenya)
and Arusha (Tanzania) August 2000
2. Management Development Course (PRIDE Management Services Ltd)-
Mangochi, Malawi , June 2002.
3. Market Research and New Product Development for Microfinance
Institutions (Using Micro Save Tools) - Blantyre, Malawi (but facilitated by PMSL
a Kenyan micro finance consultancy firm) August 2002.
4. SAMCAF (Southern African Micro finance Capacity Building Facility) Micro
Finance Workshop-Harare, Zimbabwe. March 2002.
5. Operational Risk Management Course – Mangochi, Malawi. Conducted by
SAMCAF but organized by Malawi Micro finance network. September 2004.
6. World Vision Southern African Micro Enterprise Development Workshop-
Harare Zimbabwe. May 2004
7. World Vision International Micro-finance Summer School-London, England.
8. IPRAD proposal writing and donor relations workshop- Lilongwe, Malawi.
1. Participated in World Vision International’s research on the effect of microfinance
on Child Labour. I carried out the research with Don Brandt of World Vision US.
2. Participated in FITSE’s mid-term review before I reported for duties in 2004.
Review Team included consultants from Millenium Consultants.
3. Headed a customer satisfaction survey in the Northern Region for PRIDE Malawi
1. Keen follower of soccer- mainly the English league and European Champions
2. Reading current issues.
3. Playing lawn tennis and social football.
4. Knowing and mixing with people.
5. Entrepreneurship- which I think is going to be my long-term career
1. Mr. Albert Thindwa
Chief Executive Officer
Private Bag A232
Cell: 08 841 811/01 759 638
2. Mr. James kajamu
Chief Executive (former Operations Manager for PRIDE Malawi)
Micro Loan Foundation,
P.O Box 491,
Cell: 09 511166
3. Mr. George Sibale
Credit/Micro finance Manager
Malawi Savings Bank Head Office
08 512 551