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The Art & Science of SEO/PPC
    How creativity & math make money online.


      Etela Ivkovic, GM, DragonSearch - @Etela
      Josepf Haslam, Biz Dev, DragonSearch - @Josepf


5/18/2012                           DRAGONSEARCH MARKETING I May 2012   1
5/18/2012   DRAGONSEARCH MARKETING I May 2012   2
97%
                     of online consumers research products & services
                                   online before buying




 Source: BIA/Kelsey Group, User View Wave VII, May 2010




5/18/2012                                                       DRAGONSEARCH MARKETING I May 2012   3
Promise




5/18/2012             DRAGONSEARCH MARKETING I May 2012   4
What it looks like




5/18/2012                  DRAGONSEARCH MARKETING I May 2012   5
Search Engine Marketing (SEM)
• Dominate is the Pay-Per-Click (PPC) model
   • Advertisers do not pay to show ads
   • Pay only for clicks on ads

• Google offers two options:

    •                          (google.com/adwords)

    •                                  (google.com/awexpress)

• Other Search Engines such as Bing/Yahoo also offer PPC



5/18/2012    Some Graphics & content via Google   DRAGONSEARCH MARKETING I May 2012   6
Other Online Advertising Types
•   Platforms such as Facebook/LinkedIn
•   Email Ads
•   Video Ads
•   Flash / DHTML Ads
•   Advertorials
•   On-site Sponsorship
•   Display Ads
•   Targeting Methods: Behavioral Targeting; Geo-
    Targeting / Local Advertising; Contextual

5/18/2012                          DRAGONSEARCH MARKETING I May 2012   7
How do AdWords & AdWords Express work?


                       clothing boutique brooklyn




                                                      Your Website




5/18/2012   Graphics & content via Google       DRAGONSEARCH MARKETING I May 2012   8
Advertisers pay This advertiser pays when
                            for clicks
                                   someone clicks the ad




5/18/2012                               DRAGONSEARCH MARKETING I May 2012   9
                                            Graphics & content via Google
AdWords Express FAQ
• Question: How is this different from
  AdWords? Answers:
            •   AdWords Express picks keywords and bids.
            •   No website required.
            •   Ads appear on Google and Google maps only.
            •   Ads are text only.
            •   Express uses a monthly budget (AdWords has a daily budget).
• Question: How is this the same as AdWords?
  Answers:
    •   Advertisers write ads.
    •   Advertisers pay only for clicks.
    •   No startup or cancellation fees, no minimum commitment.



                          google.com/awexpress
5/18/2012                Graphics & content via Google   DRAGONSEARCH MARKETING I May 2012   10
5/18/2012   DRAGONSEARCH MARKETING I May 2012   11
What is Google Analytics?
 • A free, easy-to-use web analytics tool
 • Provides reports showing how visitors found your website, and
   what they did when they got there
 • Measures the effectiveness of your online and offline marketing
   campaigns
 • You STILL may need to build a Marketing ROI Dashboard to
   integrate offline channels!!!




                    www.google.com/analytics


5/18/2012         Graphics & content via Google   DRAGONSEARCH MARKETING I May 2012   12
What answers can Google Analytics
  Where are visitors
                     provide?
     coming from?
What keywords did
   they use?

  Am I creating
effective content?

Where are visitors
 abandoning my
 shopping cart?

     How can I improve
      site interaction?



5/18/2012            Graphics & content via Google   DRAGONSEARCH MARKETING I May 2012   13
                                      26
Set goals and track performance




5/18/2012        Graphics & content via Google   DRAGONSEARCH MARKETING I May 2012   14
Google Insights for Search
View what the world is searching for and gain insights for your business




5/18/2012                                           DRAGONSEARCH MARKETING I May 2012   15
Applying Insights to predict product sales
Compare interest between states or regions:

• What type of jeans should a Wyoming retailer stock?
• What about Oklahoma?




5/18/2012        Graphics & content via Google   DRAGONSEARCH MARKETING I May 2012   16
5/18/2012   DRAGONSEARCH MARKETING I May 2012   17
Evolution




5/18/2012               DRAGONSEARCH MARKETING I May 2012   18
0: Self Published Indexes/Directories
1: Human Published SERPs (Yahoo)
2: Counting Words on a Page (Altavista/Lycos)
3: Counting Words & External Links (Google)
4: PageRank as “Voting” with Links (Google/Bing)
5: Social Voting, Site Authority, Awesome content,
  Citations, Connectedness

5/18/2012                       DRAGONSEARCH MARKETING I May 2012   19
Step back




5/18/2012    DRAGONSEARCH MARKETING I May 2012   20
Why




5/18/2012         DRAGONSEARCH MARKETING I May 2012   21
• 71% to 83% of people use “Reviews” to influence Purchase
  decisions

• 80% will change a decision based on Negative Reviews
                                    Graphic Source: http://www.brafton.com/infographics/why-content-for-seo

5/18/2012                                       DRAGONSEARCH MARKETING I May 2012                        22
BUT, does Social Media make Bottom-line
 Business Sense?!?!?!


• A study of 56 billion impressions, 2.7
  billion clicks and $13 billion in revenue
  concludes that inclusion of Social Media
  increases revenue 84% over natural
  search alone.

5/18/2012                    DRAGONSEARCH MARKETING I May 2012   23
What is SEO?
• Search Engine Optimization is the Art &
  Science of helping your site be found (rank
  higher) in Organic/Natural (nonpaid) Search
  Results.
• SEO is a process & a mindset!
• SEO is comprised of 3 basic focus areas:



5/18/2012                      DRAGONSEARCH MARKETING I May 2012   24
Optimization
             It all begins with Search Phrases (keywords)!

  The 3 legged stool of SEO




  1. Site Code
  2. Site Content
  3. External Backlinks –
     which are becoming External Signals!


5/18/2012                                      DRAGONSEARCH MARKETING I May 2012   25
Take a deep breath
• Website is posted, linked to, or updates it’s
  content
• Search Engine “spider” or “bot” crawls the page
• Skims URL, page titles, meta data, text, images &
  other content
• Follow links: counts in/out
• Indexes content, keywords, SEMANTICS
• “Weighs” the page relative to others for
  relevancy

5/18/2012                         DRAGONSEARCH MARKETING I May 2012   26
Mythical Beast Example




                                             Image copyright: public domain



5/18/2012                   DRAGONSEARCH MARKETING I May 2012    27
Research

     – Body Text here
     – Body Text here
     – This is a test
     – 123




 5/18/2012              DRAGONSEARCH MARKETING I May 2012   28
5/18/2012   DRAGONSEARCH MARKETING I May 2012   29
5/18/2012   DRAGONSEARCH MARKETING I May 2012   30
Focus
                           Rumplestiltskin


                          Big Bad Wolf

             Cinderella   Sleeping Beauty


                                Mother Goose


 5/18/2012                    DRAGONSEARCH MARKETING I May 2012   31
Short Head – Long Tail

Beast



Mythical Beast



        Mythical New York Beast
                              Mythical New York Subway Beast



 5/18/2012                           DRAGONSEARCH MARKETING I May 2012   32
Think in neighborhoods




 5/18/2012               DRAGONSEARCH MARKETING I May 2012   33
Doing Things the Right Way




5/18/2012                 DRAGONSEARCH MARKETING I May 2012   34
<HTML>




        </HTML>

5/18/2012         DRAGONSEARCH MARKETING I May 2012   35
<HTML>
            <head>



            </head>
            <body>




            </body>
   </HTML>

5/18/2012             DRAGONSEARCH MARKETING I May 2012   36
5/18/2012   DRAGONSEARCH MARKETING I May 2012   37
<h1>My Top Header</h1>

            <p>A bunch of paragraph text</p>

            <h2>A Secondary Header</h2>

            <p>And a lot more paragraph text</p>

            <h3>A Tertiary Header</h3>

            <p>And perhaps some more text</p>

            <p>A List:</p>

            <ul>
             <li>A list item</li>
             <li>Another list item</li>
             <li>Yet another list item</li>
            </ul>

            <p>And this is a <a
            href="http://mylink.com">LINK </a></p>
5/18/2012                    DRAGONSEARCH MARKETING I May 2012   38
The Back Link Portfolio




                             High
                                    Special Sites




               Easy                 Difficult


                             Low
               Directories




5/18/2012                                DRAGONSEARCH MARKETING I May 2012   39
SEO-NATURAL SEARCH
                         SEO Natural Search
               OLD SCHOOL
                                                    NEW SCHOOL

            SHORT HAND OPTIMIZATION           BROADER LONG TAIL
              (keyword stuffing as well)


                                                                                Fueled
                           BACKLINKS
                     Reciprocal Linking
                                                    RELATIONSHIPS                 by
                                              including Backlinks &
                (many times purchased)
                                                     Social Signals!            Social
                   Connection relevance                                         Media
                             secondary
                                           RELEVANT CONNECTIONS




5/18/2012                                               DRAGONSEARCH MARKETING I May 2012   40
Virtuous Circle of Social Media for SEO




5/18/2012                DRAGONSEARCH MARKETING I May 2012   41
• Search link:www.mywebsite.com
• Use Google Webmaster Tools




5/18/2012                   DRAGONSEARCH MARKETING I May 2012   42
5/18/2012   DRAGONSEARCH MARKETING I May 2012   43
5/18/2012   DRAGONSEARCH MARKETING I May 2012   44
5/18/2012   DRAGONSEARCH MARKETING I May 2012   45
5/18/2012   DRAGONSEARCH MARKETING I May 2012   46
Q & A!
Any and all questions entertained!


Josepf Haslam, Etela Ivkovic |
  DragonSearch.net/blog
Josepf@dragonsearch.net |
  Twitter: @Josepf
Eta@dragonsearch.net |
  Twitter: @Etela

 5/18/2012                       DRAGONSEARCH MARKETING I May 2012   47
Thank You!
Josepf Haslam, Etela Ivkovic | DragonSearch.net/blog
Josepf@dragonsearch.net | Twitter: @Josepf
Eta@dragonsearch.net | Twitter: @Etela

                    Social Marketology
               Release date: June 2012

        Available Pre-order on Amazon!



5/18/2012                            DRAGONSEARCH MARKETING I May 2012   48

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NY State SBDC Staff Conf SEO PPC Session

  • 1. The Art & Science of SEO/PPC How creativity & math make money online. Etela Ivkovic, GM, DragonSearch - @Etela Josepf Haslam, Biz Dev, DragonSearch - @Josepf 5/18/2012 DRAGONSEARCH MARKETING I May 2012 1
  • 2. 5/18/2012 DRAGONSEARCH MARKETING I May 2012 2
  • 3. 97% of online consumers research products & services online before buying Source: BIA/Kelsey Group, User View Wave VII, May 2010 5/18/2012 DRAGONSEARCH MARKETING I May 2012 3
  • 4. Promise 5/18/2012 DRAGONSEARCH MARKETING I May 2012 4
  • 5. What it looks like 5/18/2012 DRAGONSEARCH MARKETING I May 2012 5
  • 6. Search Engine Marketing (SEM) • Dominate is the Pay-Per-Click (PPC) model • Advertisers do not pay to show ads • Pay only for clicks on ads • Google offers two options: • (google.com/adwords) • (google.com/awexpress) • Other Search Engines such as Bing/Yahoo also offer PPC 5/18/2012 Some Graphics & content via Google DRAGONSEARCH MARKETING I May 2012 6
  • 7. Other Online Advertising Types • Platforms such as Facebook/LinkedIn • Email Ads • Video Ads • Flash / DHTML Ads • Advertorials • On-site Sponsorship • Display Ads • Targeting Methods: Behavioral Targeting; Geo- Targeting / Local Advertising; Contextual 5/18/2012 DRAGONSEARCH MARKETING I May 2012 7
  • 8. How do AdWords & AdWords Express work? clothing boutique brooklyn Your Website 5/18/2012 Graphics & content via Google DRAGONSEARCH MARKETING I May 2012 8
  • 9. Advertisers pay This advertiser pays when for clicks someone clicks the ad 5/18/2012 DRAGONSEARCH MARKETING I May 2012 9 Graphics & content via Google
  • 10. AdWords Express FAQ • Question: How is this different from AdWords? Answers: • AdWords Express picks keywords and bids. • No website required. • Ads appear on Google and Google maps only. • Ads are text only. • Express uses a monthly budget (AdWords has a daily budget). • Question: How is this the same as AdWords? Answers: • Advertisers write ads. • Advertisers pay only for clicks. • No startup or cancellation fees, no minimum commitment. google.com/awexpress 5/18/2012 Graphics & content via Google DRAGONSEARCH MARKETING I May 2012 10
  • 11. 5/18/2012 DRAGONSEARCH MARKETING I May 2012 11
  • 12. What is Google Analytics? • A free, easy-to-use web analytics tool • Provides reports showing how visitors found your website, and what they did when they got there • Measures the effectiveness of your online and offline marketing campaigns • You STILL may need to build a Marketing ROI Dashboard to integrate offline channels!!! www.google.com/analytics 5/18/2012 Graphics & content via Google DRAGONSEARCH MARKETING I May 2012 12
  • 13. What answers can Google Analytics Where are visitors provide? coming from? What keywords did they use? Am I creating effective content? Where are visitors abandoning my shopping cart? How can I improve site interaction? 5/18/2012 Graphics & content via Google DRAGONSEARCH MARKETING I May 2012 13 26
  • 14. Set goals and track performance 5/18/2012 Graphics & content via Google DRAGONSEARCH MARKETING I May 2012 14
  • 15. Google Insights for Search View what the world is searching for and gain insights for your business 5/18/2012 DRAGONSEARCH MARKETING I May 2012 15
  • 16. Applying Insights to predict product sales Compare interest between states or regions: • What type of jeans should a Wyoming retailer stock? • What about Oklahoma? 5/18/2012 Graphics & content via Google DRAGONSEARCH MARKETING I May 2012 16
  • 17. 5/18/2012 DRAGONSEARCH MARKETING I May 2012 17
  • 18. Evolution 5/18/2012 DRAGONSEARCH MARKETING I May 2012 18
  • 19. 0: Self Published Indexes/Directories 1: Human Published SERPs (Yahoo) 2: Counting Words on a Page (Altavista/Lycos) 3: Counting Words & External Links (Google) 4: PageRank as “Voting” with Links (Google/Bing) 5: Social Voting, Site Authority, Awesome content, Citations, Connectedness 5/18/2012 DRAGONSEARCH MARKETING I May 2012 19
  • 20. Step back 5/18/2012 DRAGONSEARCH MARKETING I May 2012 20
  • 21. Why 5/18/2012 DRAGONSEARCH MARKETING I May 2012 21
  • 22. • 71% to 83% of people use “Reviews” to influence Purchase decisions • 80% will change a decision based on Negative Reviews Graphic Source: http://www.brafton.com/infographics/why-content-for-seo 5/18/2012 DRAGONSEARCH MARKETING I May 2012 22
  • 23. BUT, does Social Media make Bottom-line Business Sense?!?!?! • A study of 56 billion impressions, 2.7 billion clicks and $13 billion in revenue concludes that inclusion of Social Media increases revenue 84% over natural search alone. 5/18/2012 DRAGONSEARCH MARKETING I May 2012 23
  • 24. What is SEO? • Search Engine Optimization is the Art & Science of helping your site be found (rank higher) in Organic/Natural (nonpaid) Search Results. • SEO is a process & a mindset! • SEO is comprised of 3 basic focus areas: 5/18/2012 DRAGONSEARCH MARKETING I May 2012 24
  • 25. Optimization It all begins with Search Phrases (keywords)! The 3 legged stool of SEO 1. Site Code 2. Site Content 3. External Backlinks – which are becoming External Signals! 5/18/2012 DRAGONSEARCH MARKETING I May 2012 25
  • 26. Take a deep breath • Website is posted, linked to, or updates it’s content • Search Engine “spider” or “bot” crawls the page • Skims URL, page titles, meta data, text, images & other content • Follow links: counts in/out • Indexes content, keywords, SEMANTICS • “Weighs” the page relative to others for relevancy 5/18/2012 DRAGONSEARCH MARKETING I May 2012 26
  • 27. Mythical Beast Example Image copyright: public domain 5/18/2012 DRAGONSEARCH MARKETING I May 2012 27
  • 28. Research – Body Text here – Body Text here – This is a test – 123 5/18/2012 DRAGONSEARCH MARKETING I May 2012 28
  • 29. 5/18/2012 DRAGONSEARCH MARKETING I May 2012 29
  • 30. 5/18/2012 DRAGONSEARCH MARKETING I May 2012 30
  • 31. Focus Rumplestiltskin Big Bad Wolf Cinderella Sleeping Beauty Mother Goose 5/18/2012 DRAGONSEARCH MARKETING I May 2012 31
  • 32. Short Head – Long Tail Beast Mythical Beast Mythical New York Beast Mythical New York Subway Beast 5/18/2012 DRAGONSEARCH MARKETING I May 2012 32
  • 33. Think in neighborhoods 5/18/2012 DRAGONSEARCH MARKETING I May 2012 33
  • 34. Doing Things the Right Way 5/18/2012 DRAGONSEARCH MARKETING I May 2012 34
  • 35. <HTML> </HTML> 5/18/2012 DRAGONSEARCH MARKETING I May 2012 35
  • 36. <HTML> <head> </head> <body> </body> </HTML> 5/18/2012 DRAGONSEARCH MARKETING I May 2012 36
  • 37. 5/18/2012 DRAGONSEARCH MARKETING I May 2012 37
  • 38. <h1>My Top Header</h1> <p>A bunch of paragraph text</p> <h2>A Secondary Header</h2> <p>And a lot more paragraph text</p> <h3>A Tertiary Header</h3> <p>And perhaps some more text</p> <p>A List:</p> <ul> <li>A list item</li> <li>Another list item</li> <li>Yet another list item</li> </ul> <p>And this is a <a href="http://mylink.com">LINK </a></p> 5/18/2012 DRAGONSEARCH MARKETING I May 2012 38
  • 39. The Back Link Portfolio High Special Sites Easy Difficult Low Directories 5/18/2012 DRAGONSEARCH MARKETING I May 2012 39
  • 40. SEO-NATURAL SEARCH SEO Natural Search OLD SCHOOL NEW SCHOOL SHORT HAND OPTIMIZATION BROADER LONG TAIL (keyword stuffing as well) Fueled BACKLINKS Reciprocal Linking RELATIONSHIPS by including Backlinks & (many times purchased) Social Signals! Social Connection relevance Media secondary RELEVANT CONNECTIONS 5/18/2012 DRAGONSEARCH MARKETING I May 2012 40
  • 41. Virtuous Circle of Social Media for SEO 5/18/2012 DRAGONSEARCH MARKETING I May 2012 41
  • 42. • Search link:www.mywebsite.com • Use Google Webmaster Tools 5/18/2012 DRAGONSEARCH MARKETING I May 2012 42
  • 43. 5/18/2012 DRAGONSEARCH MARKETING I May 2012 43
  • 44. 5/18/2012 DRAGONSEARCH MARKETING I May 2012 44
  • 45. 5/18/2012 DRAGONSEARCH MARKETING I May 2012 45
  • 46. 5/18/2012 DRAGONSEARCH MARKETING I May 2012 46
  • 47. Q & A! Any and all questions entertained! Josepf Haslam, Etela Ivkovic | DragonSearch.net/blog Josepf@dragonsearch.net | Twitter: @Josepf Eta@dragonsearch.net | Twitter: @Etela 5/18/2012 DRAGONSEARCH MARKETING I May 2012 47
  • 48. Thank You! Josepf Haslam, Etela Ivkovic | DragonSearch.net/blog Josepf@dragonsearch.net | Twitter: @Josepf Eta@dragonsearch.net | Twitter: @Etela Social Marketology Release date: June 2012 Available Pre-order on Amazon! 5/18/2012 DRAGONSEARCH MARKETING I May 2012 48

Editor's Notes

  1. search engines aren’t just a tool to help us find news articles or guacamole recipes. Search engines are running a business—a business whose success relies on providing you legitimate, relevant results.
  2. Review a SERP changing to reflect Social, transition to World of Engagement
  3. To  begin to understand why some visitors aren’t converting on your website, you need to understand what they did on your website. This is called website analytics data  -- and you can use it to better understand the strengths and weaknesses of your website. This helps you get into your customer’s mind set. ** stress that point.Google provides a free, hosted analytics solution called Google Analytics, GA for short.GA may be free, but it’s powerful.  Some of the largest brands and websites in the world have opted to use this solution, and hundreds of thousands of websites now rely on GA for web analytics.With more than 80 highly customizable reports, GA helps answer questions about the effectiveness of your website’s content, how engaged your users are with the site, where they abandon your shopping cart and much more.Using this data, you can make smart decisions and make sure that the money spent on AdWords is delivering the results you want.
  4. Evolution of Search
  5. Transition to Spiders, Bots, Math Hash, Neo trying to bring the human back into it
  6. What we really want, personal timely reviews from trusted sources
  7. Once upon a time there were 3 bloggers. They lived by a stream. Maybe it was the “Twitter Stream”. They lived in a land were Content was king. In this country, there were 2 mythical beasts. It was very confusing…
  8. Let’s look at what it means to do research.
  9. 5:18 ||
  10. Clay Shirkey, Chris Anderson…Vilfredo Pareto – recognized by Joseph M. Juran – Quality consultant to the Japanese auto makers:Google: “20 to 25% of the queries we see today, we have never seen before”