Microsoft Enterprise Collaboration Solutions


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Learn about collaboration solutions using Microsoft technologies.

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  • When you describe Office 365 to a small and midsizebusiness, it’s easiest to explain in four buckets. The first and foremost, and where most of the exciting investments are coming from for this release, is Office. This is the rich Office client applications, now offered as a cloud service, so it’s always up to date. You can install it on multiple devices per user. This Office “knows” you, meaning you sign into Office and your latest documents and settings roam with you or follow you. You can also stream the full Office to any PC in minutes with Office on demand so you can work from anywhere. This Office is designed to work seamlessly with our productivity services. <click> Exchange Online for hosted business-class email, <click> SharePoint Online for document sharing and sites management, <click> and Lync Online for web conferencing and instant messaging. These are all enterprise-class services designed and optimized for SMB. There is a lot of features and capabilities here, so to start a conversation, Exchange Online is the best workload to lead with because everyone needs and understands email. Now that we all understand what we are selling at a high level, let’s turn our focus on who we are selling to and why we think SMB is our sweet spot for the new Office. <click>
  • New Office 365 Pricing:
  • Slide Objective: Articulate the vision for Lync 2013 & Lync Online. No Build - Use the pillars to articulate the investments and set-up the subsequent slides. Talking points:The vision for the next release of Lync builds upon the strengths of Lync 2010 while taking a broader view of how communications, data and human interaction can blend in order to drive connections among a diverse and distributed workforce. When animation, clean design and touch are layered in, the scenarios and user experience is elevated in new and engaging ways. The essence of Lync 2013 is captured in 4 pillars, or collections of investments:The first is Multiparty HD video & content sharing. Lync 2013 and Lync Online showcase advances in video and visual communications. “I see what you mean” takes on an entirely different meaning when colleagues and customers from down the hall, across town or around the globe can see each other’s gestures while hearing their tone - when working together in a Lync Meeting. The next release of Lync further delivers on the promise of “access anywhere”, ensuring that Lync is available anywhere a user has access to Windows 8 PC or tablet, mobile device or browser. Modern, mobile and web client investments allowLync to be where the users are, putting people at the center of communications and collaboration. And yet, with the diversity of platform, form factor and device support – the experience is familiar and engaging. Lync was built from the ground up to deliver identity-based communications– pivoting on a user’s identity rather than the old paradigm of using phone numbers as a proxy for a person. Lync Integration across Office apps enables “one-click” communications directly from within the productivity applications used by Information Workers everyday. Lync is integrated into Outlook, SharePoint, OneNote and other Microsoft applications, users do not have to leave their current application when they need to reach out to others. Lync breaks down solution silos and application boundaries making communication and collaboration natural and less complex. Federation with Skype unlocks the potential to bring all of these investments mentioned, and the rich communication and collaborations scenarios they enable - to hundreds of millions of users worldwide. Transition - Take a closer looks at each one of these investment areas
  • Value Proposition: Enable great meeting experiences & collaborationWhen scheduling a meeting, the organizer can select a dedicated space, or create a new meeting room with a new ID and password. Customizing the meeting options allows the Lync Meeting to serve a unique set requirements, facilitate a more formal or structured meeting type, or manage the experience for the participants themselves. For example, if you have external participants, specific presenters, or confidential information to discuss, a meeting organizer might want to leverage the Lobby and create a more controlled meeting space.Depending on the type or sizeof the meeting, you can now decide if you want to mute the audience and allow or block video sharing when scheduling. These options are available on the Meeting Options page and are recommended for Lync Meetings with more than 20 participants. Presenters and organizers can even select and lock video of a designated or specific person in the meeting – essentially putting them in the “video spotlight” as the focus for everyone else in the meeting. During the meeting, presenters need to focus on their delivery and the participants – and not be distracted with “meeting administration”. Lync now uses “peeks” to provide more functionality with less clutter. Peeks are buttons that are revealed when you hover over certain areas of the Lync Meeting window. For example, hover over the monitor icon to see all of the options for sharing and managing content, hover over the telephone icon to see Mute or Hold options. Hover over the three dots on the right to see more options.
  • Value Proposition: Lync is familiar and engaging, across a variety of devices and platforms. The Lync Web App allows PC and Mac users to join a Lync Meeting from within an HTML5-based browser, and delivers a full Lync Meeting experience, including multiparty HD video, voice over IP, instant messaging, desktop, application, and PowerPoint sharing. LWA eliminates the need to install client software by using a browser-based client to join and participate in Lync Meetings from a shared device or PC, internet café, a personal/ home device or kiosk. External clients, partners and customers can join Lync Meetings with Lync Web App – eliminating the need to download and install the Lync Attendee client previously shipped with Lync 2010.
  • Value Proposition: Imagine new ways to collaborate with the worldFor hundreds of millions of people around the world, Skype has removed barriers to communication. Skype has 200 million average monthly connected users (as of April 2012) At peak times approximately 35m concurrent users are logged in to SkypeSkype users generate 300 billion voice and video minutes annually, of which 43% were videoAccording to Telecom market research firm Telegeography, in 2011 Skype-to-Skype calls comprised nearly 25% of total international calling minutes which includes PSTN and Skype to Skype calls. (Skype PR emphasized that this stat needs to cited properly)Microsoft’s acquisition of Skype was completed in October 2011 and Skype is now operating as an independent business unit at Microsoft. As Steve Ballmer and Peter Klein shared when announcing the acquisition, one of the fundamental value drivers was the Lync-Skype opportunity– the opportunity to connect a cloud of “consumer” users to enterprises in a secure, managed way that makes communicating with others with others easy and simple. Key scenarios include: Business-to-Business (supply chain, trading partners, temporary business arrangements), Business-to-Consumer (customer contact centers, recruiting, product support), and employee-to-family (mobile and traveling workforce)At the highest level, Lync and Skype are very complementary. Connecting to Skype endpoints from Lync will enable rich communication with hundreds of millions of people from business-grade tools, reduce costs through simplification and integration, and allow IT to take control of consumerization of IT while giving employees what they want. Skype brings its customer base, products, and peer-to-peer network; Lync has been designed from the ground up for the enterprise, with its full range of enterprise-class features and IT Pro focus. Integrating Skype across the Microsoft portfolio is an ambitious effort and a long-term investment. Ultimately, Skype will become an essential ingredient across the Microsoft portfolio of products and will positively impact the character and the bottom line of every division in the company. In the near term, federation with Skype will allow Lync 2013 users to connect to anyone on Skype, enabling communication with hundreds of millions of people around the world. Capabilities will include: PresenceInstant Messaging Voice We intend to go beyond these capabilities and unlock the full value of Lync and Skype together, with video as our next priority. Bringing Skype into the Microsoft family strengthens the Lync value proposition for businesses of all sizes, and Microsoft remains as committed as ever to enterprise Unified Communications.
  • Microsoft Enterprise Collaboration Solutions

    1. 1. Microsoft Collaboration Solutions Jonathan Schultz Ed Luck Managing Consultants Skyline Technologies, Inc. January 23, 2013
    2. 2. Agenda• Microsoft Roadmap – Microsoft’s Productivity Vision – Office 365 – Lync – SharePoint 2013• Social Use Cases
    3. 3. Microsoft’s productivity vision Hybrid On Premises OnlineBest experience across Cloud on your devices terms Voice Content Enterprise Reporting Messaging & Video Management Social & Analytics
    4. 4. Introducing | Your Modern Office
    5. 5. Business value of Your Modern Office
    6. 6. Office Exchange OnlineSharePoint Online Lync Online
    7. 7. For Information Workers – Plan E Family
    8. 8. Video gallery Single unified client Communicate directly Communicate with experience across from within Office anyone on SkypeHD video or high workloadsresolution photos of Single identity Presenceattendees Lync Windows 8 immersive experience optimized for Shared contact card Instant MessagingH.264 SVC support touch OneNote Share Peer to peer voicePresenter controls to Mobile client experiencesoptimize for meeting type designed for the deviceParticipant selected views Lync Web App for browser access to meetings
    9. 9. Participant HD video galleryShared note taking with OneNote
    10. 10. Enable great meeting experiences &collaboration
    11. 11. Lync is familiar and engaging,across a varietyof devices and platforms
    12. 12. Communicate with hundreds ofmillions of people with presence,IM and voice
    13. 13. SharePoint 2013• SharePoint 2013 Improvements – Mobile – Social – Team Collaboration – Community Sites – Search – eDiscovery• Heavy Focus on Cloud – Most SharePoint Conference Sessions on Office 365• Same functionality in Office 365 – Office 365 may get more frequent updates – Some limitations though
    14. 14. Mobile• Classic and Contemporary views for mobile browsers• Automatic Mobile Browser Redirection• Target different designs based on user agent string• Office Mobile Web Apps – Excel – PowerPoint – Word• Push notifications
    15. 15. Social• Microblogging – Share content, links, and media – Follow people, sites, content, and conversations• Activity Feeds – Provides a view into recent activity related to content, links, media, and people
    16. 16. Team Collaboration• Documents are stored in SharePoint• Emails are stored in Exchange• Team Folders can receive emails and have their own email address• Easy access to both from Outlook and SharePoint• Unified compliance policy applies to both
    17. 17. Community Sites• Moderation & Reporting Abuse• Reputation & Achievements• Modern Discussion Boards (Like, Ratings, Etc.)
    18. 18. Search• Single Search Engine – No Foundation Search – No FAST Search• Improved Relevancy – New Ranking Models – Query Rules• Continuous Crawling• Hover Panel – Document Preview – Deep Linking
    19. 19. eDiscovery• eDiscovery Center• Enterprise-wide eDiscovery – SharePoint 2013 – File Servers – Exchange 2013• Transparent Holds – In place – Work can continue• XML Export – Electronic Discovery Reference Model compliant
    20. 20. SharePoint App Model
    21. 21. Social Use Cases• Social Use Cases – Make Better Decisions – Operations Manual – Building Communities – Powerful Extranets – Knowledge Sharing – Improved Communication
    22. 22. Make Better Decisions• Problem Statement: Employees spend time researching information already known by others.• Solution: SharePoint Profiles and People Search• Benefits – Reduced research time – Find expertise, not just documents – Better informed employees – Rewarding employee experience
    23. 23. Operations Manual• Problem Statement: Information is shared informally and onboarding is expensive.• Solution: Use SharePoint Blogs & Wikis to share knowledge and capture for future usage.• Benefits – Blogs capture information for the future – Reduce risk of tribal knowledge – Feedback allows for corrections – Information available through search
    24. 24. Building Communities• Problem: Team members are highly distributed and communication gaps occur.• Solution: Use SharePoint Community Sites to create a communication channel that rewards members for participation.• Benefits – Less time spent on solving problems – Reduce risks from inexperience – Learn from the success of others – Break down organizational silos
    25. 25. Powerful Extranets• Problem: Sharing information with partners is complicated and produces confusion of what is the most recent version of information.• Solution: Use SharePoint and Claims Authentication to create powerful extranets with partners.• Benefits – Secure the transfer of information – Offer valid alternatives to Dropbox – Reduce user account maintenance – Share powerful, dynamic information like dashboards and reports
    26. 26. Knowledge Sharing• Problem: Team members are geographically dispersed and have conflicting schedules.• Solution: Use Lync and SharePoint to conduct, record and capture sessions for future use.• Benefits – Reduced travel time/costs – Ensures sessions happen – Knowledge retained for the future – Information discoverable by others
    27. 27. Improved Communication• Problem: Team members struggle to find effective ways to communicate with each other• Solution: Use Lync integration with Microsoft Outlook, Office, and Mobile• Benefits – Contact internal and federated external users through IM, Voice, Mobile, or email – Allows seamless communication that aligns with any user preference – Increases user productivity and minimizes wait time
    28. 28. Questions