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Managing H&S and Fleet
                 risks during difficult times




Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 1
Background

• Wide experience in public, trade union and
  private sectors
• Competencies in HR, H&S, Fleet, property
  conservation and business processes
• International Safety Director BOC Health Care
• Implemented global business focused risk
  management systems
• RiskFrisk® - 1998; Fleet Risk Profiler™ - 2007
• Author and international speaker


Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 2
Sample of clients




Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 3
Don’t take your eye of the ball
• Most organisations don’t consciously ‘ignore’
  risks at the expense of ‘profit’
• But a heavy ‘business’ focus often leads to a
  de-focus on risks & other controls
• Particularly relevant during difficult times
• Pressure to cut costs
• Pressure to do everything quicker, faster,
  cheaper, so something has to give?
• Often what is seen as ‘discretionary’ and not
  part of ‘the way we do business round here’

Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 4
What ‘button’ will be chosen?

• Senior people need to understand what ‘button’
  will be pushed when people have a choice
• Just doing the minimum & focusing on legal
  compliance may not be sufficient
• What message is being sent to your employees,
  sub-contractors, supply chain?
• Has it changed during difficult times?
• Have people been asked ‘for more, for less’?
• Has risk management taken a back seat?


 Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 5
There’s cutting corners & ……




 Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 6
‘Eye off the ball’?




 Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 7
‘We have got it covered’!
             Time Bomb?                                                       Chocolate fire guards?




                                                                Result?




 Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 8
What is actually going on?
• Do you know what is actually going on in
  your business?
• Would it be what you expect?
• What ‘buttons’ are being pushed now?
• Is H&S a core consistent value and business
  component?
• Have you assessed ALL your risks using an
  integrated in-depth process?
• Is H&S viewed as part of Enterprise Risk
  Management?
• Do you identify underlying accidents causes?
 Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 9
Our Model




Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 10
Risk identification




                                   INPUT                             ACTIVITY                           OUTPUT
                                    Risks                             Risks                              Risks




                                                               Environment


           Look at the total ‘business process’ using
           a holistic but NOT a ‘silo-thinking’, legal
           compliance approach
 Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009        Page 11
Risk Profiling Example




    Designed by same American architect that designed
    Diana Princess of Wales fountain in London

 Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 12
Transport & supply chain management




 Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 13
H&S adding value?
• Is H&S seen as an enabler, with a business and
  commercial focus?
• Or a blocker and legally compliant focused?
• Is H&S integrated into the business at all levels?
• Do your core values & business focus mean
  that H&S is not discretionary?
• Is H&S under pressure due to difficult times?
• Is something about to give?
• If you ‘say’ H&S is discretionary, then your
  people will react accordingly

 Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 14
Business Impact
                                                                                                    INCREASES
GOOD QUALITY & FOCUSED RISK                                                                          PROFIT &
MANAGEMENT                                                                                         REDUCES RISK



       Resources                                           Process                                     Product / Service



POOR QUALITY & UNFOCUSED
                                                                                                DECREASES
RISK MANAGEMENT
                                                                                                 PROFIT &
                                                                                              INCREASES RISK
Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009           Page 15
Get smarter …..
• Find out what is really going on ‘in your name’ and make
  changes
• Re-communicate the message about risk management,
  don’t leave it to chance
• Make sure people know it is not discretionary
• Specifically say so from top down
• Be aware of dual messages
• Be aware of ‘easy money’ re ‘accidents’
• React quicker/smarter to incidents/accidents
• Think of ways to achieve the same/more, with less
• Ask your employees for ideas

 Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 16
Focused risk control




 Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 17
Payback
• Focused risk control = less cost, with higher
  risk reduction
• Use H&S as a motivator
• H&S can provide regular reinforcement of core
  values
• Employees will appreciate your consistent
  concern
• Helps to retain those you want to
• Sub-contractors & supply chain will respect
  your position
• ‘Come out the other side’ in better shape
Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 18
RiskFrisk® Products & Services
• Strategic health & safety and fleet risk
  management consultancy
• Development of integrated management
  systems and specific processes
• Director, management and employee training –
  in-house developed or IOSH accredited
• Fleet Risk Profiler™ - risk-based enterprise-wide
  fleet risk management system
• Risk reduction plans & ongoing support –
  internally & selected partners
• Project management & regular reviews

 Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 19
RiskFrisk® & Fleet Risk Profiler™
                                                      www.riskfrisk.com
                                               www.fleetriskprofiler.com
                                    Tel: 0845 456 4136 or 07836 247556
                                     Email: john.stevens@riskfrisk.com


  Book - “Managing Risk –                                                            Book - “Managing Risk –
  The Health & Safety                                                                The Human Resources
  Contribution”                                                                      Contribution”




Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 20
Questions




Risk Frisk Ltd   Risk Frisk® is a registered trade mark.   © Copyright 2009 Risk Frisk Ltd   RICS – 2009   Page 21

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RICS 2009

  • 1. Managing H&S and Fleet risks during difficult times Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 1
  • 2. Background • Wide experience in public, trade union and private sectors • Competencies in HR, H&S, Fleet, property conservation and business processes • International Safety Director BOC Health Care • Implemented global business focused risk management systems • RiskFrisk® - 1998; Fleet Risk Profiler™ - 2007 • Author and international speaker Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 2
  • 3. Sample of clients Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 3
  • 4. Don’t take your eye of the ball • Most organisations don’t consciously ‘ignore’ risks at the expense of ‘profit’ • But a heavy ‘business’ focus often leads to a de-focus on risks & other controls • Particularly relevant during difficult times • Pressure to cut costs • Pressure to do everything quicker, faster, cheaper, so something has to give? • Often what is seen as ‘discretionary’ and not part of ‘the way we do business round here’ Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 4
  • 5. What ‘button’ will be chosen? • Senior people need to understand what ‘button’ will be pushed when people have a choice • Just doing the minimum & focusing on legal compliance may not be sufficient • What message is being sent to your employees, sub-contractors, supply chain? • Has it changed during difficult times? • Have people been asked ‘for more, for less’? • Has risk management taken a back seat? Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 5
  • 6. There’s cutting corners & …… Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 6
  • 7. ‘Eye off the ball’? Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 7
  • 8. ‘We have got it covered’! Time Bomb? Chocolate fire guards? Result? Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 8
  • 9. What is actually going on? • Do you know what is actually going on in your business? • Would it be what you expect? • What ‘buttons’ are being pushed now? • Is H&S a core consistent value and business component? • Have you assessed ALL your risks using an integrated in-depth process? • Is H&S viewed as part of Enterprise Risk Management? • Do you identify underlying accidents causes? Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 9
  • 10. Our Model Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 10
  • 11. Risk identification INPUT ACTIVITY OUTPUT Risks Risks Risks Environment Look at the total ‘business process’ using a holistic but NOT a ‘silo-thinking’, legal compliance approach Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 11
  • 12. Risk Profiling Example Designed by same American architect that designed Diana Princess of Wales fountain in London Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 12
  • 13. Transport & supply chain management Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 13
  • 14. H&S adding value? • Is H&S seen as an enabler, with a business and commercial focus? • Or a blocker and legally compliant focused? • Is H&S integrated into the business at all levels? • Do your core values & business focus mean that H&S is not discretionary? • Is H&S under pressure due to difficult times? • Is something about to give? • If you ‘say’ H&S is discretionary, then your people will react accordingly Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 14
  • 15. Business Impact INCREASES GOOD QUALITY & FOCUSED RISK PROFIT & MANAGEMENT REDUCES RISK Resources Process Product / Service POOR QUALITY & UNFOCUSED DECREASES RISK MANAGEMENT PROFIT & INCREASES RISK Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 15
  • 16. Get smarter ….. • Find out what is really going on ‘in your name’ and make changes • Re-communicate the message about risk management, don’t leave it to chance • Make sure people know it is not discretionary • Specifically say so from top down • Be aware of dual messages • Be aware of ‘easy money’ re ‘accidents’ • React quicker/smarter to incidents/accidents • Think of ways to achieve the same/more, with less • Ask your employees for ideas Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 16
  • 17. Focused risk control Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 17
  • 18. Payback • Focused risk control = less cost, with higher risk reduction • Use H&S as a motivator • H&S can provide regular reinforcement of core values • Employees will appreciate your consistent concern • Helps to retain those you want to • Sub-contractors & supply chain will respect your position • ‘Come out the other side’ in better shape Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 18
  • 19. RiskFrisk® Products & Services • Strategic health & safety and fleet risk management consultancy • Development of integrated management systems and specific processes • Director, management and employee training – in-house developed or IOSH accredited • Fleet Risk Profiler™ - risk-based enterprise-wide fleet risk management system • Risk reduction plans & ongoing support – internally & selected partners • Project management & regular reviews Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 19
  • 20. RiskFrisk® & Fleet Risk Profiler™ www.riskfrisk.com www.fleetriskprofiler.com Tel: 0845 456 4136 or 07836 247556 Email: john.stevens@riskfrisk.com Book - “Managing Risk – Book - “Managing Risk – The Health & Safety The Human Resources Contribution” Contribution” Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 20
  • 21. Questions Risk Frisk Ltd Risk Frisk® is a registered trade mark. © Copyright 2009 Risk Frisk Ltd RICS – 2009 Page 21